HVAC reviews in North Chesterfield, Virginia

The representative of C3, Chris, was efficient in his work performance, knowledgable about his assignment and explained preventive actions that we could take to prolong the life of our cooling units. Chris also offered recommendations on how to keep our house cooler during spikes in temperatures that put excess demand on the equipment.

I'm giving C3 Heating and Air a great review because of the awesome experience I had with the repair of my AC unit on August 2nd. It started with them giving me a quick follow up call from my submission on their website. I like how C3 did not have me waiting hours for them. They were very prompt with staying in the estimated time arrival. I love the reminder of the appointment; they are very tech savy with communication.Tyler came out and he was very proficient, polite and professional. He found the issue with my AC unit, ordered the part and quickly returned to fix the unit. Based on this experience I will be calling back for a heating and air tune up before winter. I would also recommend C3 to my friends and neighbors too. Thank you C3.

I live in an older home and the air conditioner has never worked well. Tyler came out and worked miracles. The unit was non-working and by the time he finished, my house was cool and comfortable. Kudos to Tyler!

Great experience working with Tyler! He tuned up our system and replaced a part to help our unit extend its life a bit longer. Highly recommend working with them!

I chose C3 Heating & Air, Inc. based on one of their customer’s recommendation and after reading great reviews submitted by other customers. I had a 2 year-old Trane heat pump with a dead compressor and I wanted a second opinion from a company other than the company that installed the unit.
Jennifer was very helpful and she asked me very thorough questions before she scheduled an appointment for me with Tyler, the next morning.
Tyler was on time and he listened to my issues with the heat pump. He was very thorough in his diagnosis and he provided me with a very detailed scope of work required. This included oversights by the previous company. Should I decide to have C3 replace my compressor, Tyler also provided me with an estimate of cost including additional options.
Tyler is very professional, very thorough, and has a great work ethic. He answered all my questions and concerns.
I plan to use this company again in the future as I signed a new service plan agreement with them. I highly recommend C3 Heating & Air, Inc.

On 02/14/25, Tyler with C3 Heating & Air, Inc. replaced my faulty Trane compressor. Once again, Tyler was very thorough, knowledgeable and very professional. He kept me informed on what he was doing. The compressor was under warranty, however, the labor was not. I opened a case with Trane. Tyler gave me a very detailed description of the work, including pictures, to submit to Trane. As a courtesy, Trane offered to give me $450.00 toward the labor.
Thank you Tyler and C3 Heating & Air, Inc.

We’ve had a great experience all around. The office was very accommodating and Chris was very thorough, efficient and personable in serving my property in Glen Allen, Va. Looking forward to C3 Heating and Air servicing all of my properties going forward.

A technician was sent to our home the same day we called for assistance. The technician Ben Lee did his diagnosis and know exactly what the issue was and had it resolved in a very short time and our system has been working wonderfully ever since

We have used C3 since moving into our home. C3 has consistently exemplified professionalism and care throughout our time using them. Tyler has come to our house for regular maintenance as well as diagnostic visits. Every time he is kind, professional, and explains things in a way I understand. I never feel like he is taking advantage of me, rather he gives us options and educates on how best to move forward. A few weeks ago we came back from vacation and our AC was not working. I called the on call number and no one called back. I texted Tyler since I had his number from a previous visit, and asked if I was following the process correctly. He came himself an hour later, and fixed the problem expeditiously. Jennifer on the phone always is kind and matches the level of urgency regarding a call. Out of all the services we have used as new home owners, C3 has been the absolute best. Could not recommend them enough.

Cannot recommend C3 highly enough. We have an older home with a host of AC issues. The most significant of which was a system replacement done by a different company under a warranty claim where the install company did not switch out the linesets from a 30-year old unit to a new unit, leading to issues with cooling. C3 gave us a very competitive quote, explain the entire process thoroughly and completed the work on time. Even more, they came back for a courtesy check a few days later and again when we discovered an issue a few days after that. Throughout the process, everyone involved was helpful and wonderful to deal with and the system has worked great ever since.

C3 is absolutely worth it.

Ben Lee was absolutely amazing!!! I called C3 this morning and they were able to come out on the same day! Ben was so so polite, professional, and went above and beyond!!!! I’m calling this company every single time I need HVAC services!!!!

We have used C3 Heating and Air for years for our HVAC system, including Spring and Fall maintenance appointments, and we have always had a great experience. Tyler Mills is usually the one who comes out, and he is so polite and thorough (and always nice to our very barky beagle). He does a fantastic job. Jennifer in the office is also very helpful and friendly. Highly recommend!

We are having our kitchen remodeled. My shout out is to the awesome workers that removed and replaced registers & ductwork. Jacob and John were sooo efficient and professional. Loved their energy, enthusiasm and they actually super cleaned up after completion. The boss, Brian should know they are keepers!
Thanks you 2 and keep up the great work.
Hat

Great service from Nick Hogue. Arrived promptly and immediately identified the issue and was able to get it fixed within 24hrs. Been using C3 for about 8 years now and have never hesitate to call. Also a shout out to Jennifer in the office. She made sure to call me back and get me on the schedule as soon as possible. This is the company you want looking over your heating and air.

The team at C3 was responsive and delivered service within two days of the call. Ben and Gregor were friendly and detailed during the replacement of our hot water tank. They provided clear instructions for use and ensured our hot water was running properly. I would recommend!

Excellent service! Jennifer was able to get the part we needsd ordered quickly and a technician scheduled to repair our air conditioning before the hot weather arrived. They honored our parts and labor warranty with excellence. C3 is the best!

Tyler was thorough with the diagnostics and the repairs. However, I was disappointed to be charged a diagnostic fee and repair fee. Commonly, a diagnostic fee is charged if the customer chooses not move forward with repairs. But, to be charged for the repairs and the diagnostics seemed over the top. For reference, Tyler found a bad breaker and replaced it for $330 plus the $85 diagnostics. From my point of view, it's not customer friendly and isn't encouraging for repeat business. Despite my perspective, he did his job.

Ben was just Great! Jennifer is Great as well. Thank Yuo, The Corbin's.

Today on 08 Aug 2025 Chris came and expertly fixed our problem. C3 is just The Best. I will only use them. 5 stars for Chris Today. Theron Tyrone Corbin. Chesterfield, VA.

Ben with C3 came out because of what I thought was an HVAC duct condensation issue seeping into a first floor ceiling. Ben identified that it wasn’t hvac related, and guided me through the attic and outside the house to help identify where the issue may be stemming from, which has me headed in the right direction for the next steps. Would definitely recommend C3!

AC went out in the middle of a heat wave. We have multiple units so we wanted someone quick but not an emergency. After calling several other companies with no luck/outrageous fees just to diagnose we called C3. They were easy to book with and quick to come and fix the problem. Will absolutely be calling them first from now on!

Be sure you at least C3 estimates and do your own research B4 using this company. Lead hvac tech with apprentice arrived timely to home and both were pleasant......the hook. The problem was explained and a limited evaluation was done. Discussion turned to the affects of increased tariffs and difficulty getting supplies on cost......the bait. Outcome come....I didn't bite. Their cost both to repair or replace unit was > 2x all other estimates. I recommend you do your research then go with a company who's costs are NOT as drastically affected by the tariffs and supply chain like I did. I saved 63% by NOT going with C3, am completely satisfied with my outcome and will be a repeat customer with the company I went with. Based on my experience with this company, industry research, experience with other companies, my gut, discernment and a happenstance conversation with another person who had a previous dealing with this company........I strongly question their integrity. Unfortunately, there are wolves in sheep's clothing out there. Be careful B4 you enter into a service agreement and be sure to at least C3 estimates.

I have used C3 twice now for inspections and think they do a great job. While I have not had major work done by them they seem up front and honest in their assessments and pricing (which seems very reasonable). No up selling or suspicious results to get more money. I will definately use them for future work.