HVAC reviews in North Chesterfield, Virginia

C3 Heating went out of their way to accommodate a same day appointment when our downstairs unit wasn't working on a really warm day, and family and friends due in for the weekend.
Was very impressed with all communications to include text messages informing me who was on their way to include a name and picture of who to expect.
Tyler was very professional, and knowledgeable in diagnosing the issue. He provided a couple of solutions, and was able to get the system running again.
It takes a lot for someone to earn my business, and C3 Heating & Air has a new customer for any future issues, or replacement of HVAC systems.
Thanks you C3 for saving our Father's Day weekend with plenty of cool air. Tyler, thanks again for all your extra efforts and concerns.

Great service. They came the same day I called. Brian, Melvin, and Tyler are fabulous!

C3 replied to my late night request in minutes, and offered an appointment the very next morning (a Saturday). The tech arrived on time, was friendly, and had the repair complete in less than 30 minutes. C3 is always reliable and I highly recommend them.

Christopher did an outstanding job when he came to our home and professionally diagnosed and corrected the issues we were having with our Air Conditioner and Air Handler drain line.

We very much recommend C3 Heating and Air for their prompt attention, as well as their fair pricing. They are experts in their field.

Ben from C3 came to my house to do a compressor change out and went above and beyond to make sure my system was back to normal and working perfectly……definitely top notch.

Kudos to the whole team!!! Our regular maintenance is always completed by Kyle, who does an amazing job and is so friendly, we actually request to have him as our technician. Jennifer, who answers the phone, is amazing. She knows exactly who the customer is when they identify themselves, their address, and usually a little personal detail about the client.
When it comes to needing new equipment, they had us covered. Melvin is very knowledgeable and isn't try to sell you anything. He wants you to have all the information and all of your options.

I switched to using C3 Heating and Air in 2021 and they've been servicing my two heating and air units since. Back in 2021 they installed a new heating and air unit by Amana.

They have been fantastic for the past 4 years with semi-annual tuneups and a few semi-emergency fixes for the older units (always fixing it quickly rather than pushing a new unit on me).

I recently had a lightning strike take out the control board on the newer unit (that I purchased through them) and they replaced the board under warranty.

I recommend them very highly!

C3 just finished the first HVAC seasonal maintenance job at my new home, and the experience was fantastic. Tyler was extremely professional and knowledgeable, and didn’t try to sell me on something I didn’t need. He let me know the condition of the system, how many years remain on the manufacturer’s warranty, and what to expect in terms of future maintenance and things to look out for. In a world where customer service seems to be worsening across many industries, it was a relief and a blessing to experience good customer service today on such an important part of a home.

When I first called C3 when the system in my current house stopped cooling, their tech was out that same day to diagnose/troubleshoot. It ended up being a leak in the indoor coil (found/determined by both Dye injection and a freon detector tool) and they had it replaced the next day. In the most recent service call on this aging system, they came out the next day and fixed that issue in a couple of hours.

Both times, it was evident the techs were extremely knowledgeable, and as importantly; honest.

I worked for my fathers Heating and Air company in my teens in the 80's with the crews doing installs/service but at this point in life, I just don't have the tools (or the current certs/licenses/etc) to do much of my own service. While I may not be totally current on the new refrigerants/etc, I am absolutely still versed in basic HVAC servicing/theory/etc.

While my knowledge is a little dated, basic HVAC theory hasn't changed much in the last 30+ years and having that knowledge has both helped to avoid some other shady companies and just as valuable, appreciate the good folks that I've dealt with at C3.

I had some issues with our AC. We weren't sure what was going on. I spoke with Melvin last Thursday and he quickly responded. He signed us up for the maintenance seasonal plan. And we received a call Friday and they had someone out there Monday morning. It was as simple as our thermostat, which we had already replaced over the weekend. Chris did a walk through of the attic and got our needs met up there to help us in the long run of anything catastrophic happening. He was very informative, honest and helpful. Said everything else looked great, just some simple preventive measures taken.

Both the man that fixed our plumbing problem and the two men that did the check up on the HVAC were the most friendly and personable people ever. Plus they knew their stuff and did an excellent job in no time.

I have been very pleased with my experience on their maintenance plan. Tyler is awesome. Very knowledgeable and friendly. He even came out today on a snowy Sunday to get my heat back working.

I had an awesome experience with C3 and highly recommend them.

Tyler M. and Morgan, were incredibly kind, respectful, and professional throughout the entire visit. I was really impressed by how careful they were and they even wore foot protectors! which shows a lot of respect for the home/owners!

They were very diligent and detailed, taking the time to explain exactly what they were seeing and providing helpful information about the specific brands I have in my house. It’s rare to find technicians who are that transparent and thorough.

I’ve seen some other reviews mentioning that the price is on the higher side, but in my opinion, you get what you pay for. The quality of their work and the warranty they provide for repairs offer a level of peace of mind. If you want high-quality work that lasts and a team you can trust to keep your home safe, I would definitely select them! That is what I will be doing!

Also shout out Jennifer! She is the best!

Eric at ThermaCool was prompt and professional, answered my questions knowledgeably, and was a pleasure to work with. Highly recommend.

They’re the best in the air conditioning business. Very professional, qualified and excellent people. They were lifesavers this summer when my ac went down. They came very quickly and fixed

Prompt response to service call. Courteous and professional staff. Immediate follow-up after service delivery. Reasonably priced.

Very professional, fixed my issue of my home not getting heat in a matter of minutes. Went the extra mile and checked my whole system and changed my filter. I would recommend this company to everyone.

Very professional, prompt, and knowledgeable. Fixed AC within the hour. Will recommend to all

Thank you, I called and it was after hours they came out same day saved my family from this heat,highly recommend to anyone very friendly and reliable.and fast service. I’m very pleased with the service provided.Once again Thank you!!

I absolutely love these guys. They were detailed, professional, friendly, knowledgeable, and reasonable. Thanks Guys!💕🦋

ThermaCool here to save the day! I had a leak going into my neighbor's condo and Eric showed up, diagnosed the issue within minutes and fixed it. I highly recommend this company for all your HVAC needs. Thank you 😁