HVAC reviews in Richmond, Virginia
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Bah serviced all my HVAC systems in a professional manner. He arrived on time and was very pleasant and efficient.
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The customer service was very exceptional as always. The tech. Jay was very thorough and explained what happened and repaired the problem right away he was courteous and very professional. Thanks everyone for the quick service. It was during the heat wave & they were very busy.Thank you everyone.Mrs Gibson
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Phillipe was prompt, professional and courteous throughout his service visit. He made sure I understood exactly how my system was performing and made certain I had no remaining questions. He went above and beyond making sure all components were cleaned and reconditioned. His knowledge and professionalism GREATLY exceeded my expectations, and I give him and the Automatic Climate team my highest personal endorsement. I’d recommend them to anyone!
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Bah was able to find the issue quickly to remedy the problem. He was very professional and did a great job!
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Our tech, Simon is an absolute professional. Prompt, thorough and extremely knowledgeable. High performance work in a short amount of time, all while educating us on some basic HVAC know how to prevent long term issues. He is an asset to Automatic Climate, HIGHLY RECOMMEND!
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The entire staff was great from beginning to end they found me a unit that barely was made anymore I'm so happy and satisfied with the service
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I’ve been having very high humidity problems and my couple year old system turned out to have many, many pinhole leaks. Automatic Climate has come and helped me out every time I’ve called. They talked with York and have covered all replacements under warranty. My faith in York’s product has waivered but not my faith in Automatic Climate. They always come through and do their best. Very grateful.
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The technician was professional and explained the system conditions and made recommendations to extend the life of the system. Very satisfied with the experience.
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Good experience with Automatic Climate for our spring tune-up. Service technician and trainee technician were both very friendly, polite and professional. I appreciated that they showed me in person a couple concerns which were then noted with pictures in the emailed report so they are easy to show my spouse. I really like having the service contract so the company reaches out to schedule service calls. They have had great continued support of the A/C system they installed a few years ago.
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Absolutely fantastic company to work with. They were the original installers of our HVAC back in 2008 when our house was built and we've been using their services since day one. Their techs are ALL top notch and have saved us thousands over the years with their expertise and creative solutions to mechanical issues.
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Automatic Climate has always been professional with my family. They were patient and kind and answered all of our questions. The original salesman was aware we have immunocompromised people in our home and happily put on a mask and had his techs do that as well.
Today Najee came out for our 3rd bi-annual check up and was excellent. He was clear about what he was doing, efficient and respectful. He knew my wife and I was working and was quiet while he worked. When he was done he went over future maintenance we may expect but wasn’t pushy at all.
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The absolute worst HVAC Supply house to deal with. Terrible customer service. Also no regard for safety as they will damage your vehicle while parked in their lot and take 4 months or more to pay for the damages. Could be more as they still have not pair for the repairs.
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Arrived on time. Worked efficiently and cleanly. Communicated and provided documentation of work. Friendly cheerful service.
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Have always been well taken care of by Automatic Climate. Anthony G is very informative, honest, and kind. Highly recommend this company, their employees are always very professional and nice!
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Aaron was the technician who provided the system maintenance. He was knowledgeable, thorough and polite and took his time in explaining his findings.
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Fast, friendly, knowledgeable and professional. Their associate, Casey J, helped fix our heat when we were enduring 20-30 degree nights. Thank you so much!!
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Dyward did an excellent job. Excellent customer service. We was patient and explained everything to so that I understood the process and possible future repairs. Everyone at this company has been awesome. I would refer them to everyone I know.
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Aaron found the problem with our HVAC and was able to fix it and get our heat going. He was very professional! I will be requesting Aaron as our service repairman in the future.
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I had the coils cleaned in my tankless water heater. Aaron Jernigan was so seemingly competent, so well-mannered, so good explaining what was going on, I am considering switching to Automatic Climate, I will definitely have all the vents in my house blown out in the near future.
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It was a very good experience working with Joseph on this project, and I appreciate his professionalism and service. I will continue to work with you all from here on.
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So far I've had three service appointments with Automatic Climate and all three of the techs were outstanding. Today Michael did an excellent job keeping me informed with pics and videos of what he was seeing with my heat pump. He's very personable and did a great job.