HVAC reviews in Richmond, Virginia

I recently scheduled my first service appointment with Bradley Mechanical after several neighbors recommended them, and the experience fully lived up to their reputation. The technician arrived on time, inspected both of my HVAC systems thoroughly, and walked me through his findings in a clear, professional way. He explained what was working well, what to keep an eye on, and what future actions would help extend the life of the equipment.
I was genuinely impressed by the level of detail and care he put into the inspection. Based on this first visit, I feel confident continuing my relationship with Bradley Mechanical and look forward to relying on them for future service.

Every HVAC Technician came to our home was "VERY" Professional and we are "VERY" Please with Bradley Mechanical. Truly and Highly "Recommend" this Company!!! First Technician arrive on time and gave me his "HONEST" report after he finished troubleshooting our unit problem then shared estimate price for a new system "Much Needed" replacement for our decision making. Second team of Technicians came with new equipment and "Professionally" installed during snow and operated controls to ensure proper performance. Next the other technicians doing contract required system checks "PRE-PAID" visited and checked our HVAC system to ensure our equipment was performing correctly. The last technician as the previous ones arrived on time and placed foot protection on to prevent any damage to our home flooring. My Wife is "Truly" HAPPY with Our new HVAC system installed by Bradley Mechanical!!! HAPPY WIFE HAPPY LIFE!!! I DO HAVE A "HAPPY" LIFE!!! Please Let Bradley Mechanical Help You!!!

Installed our heat pump 16 years ago, and have been serving it ever since. Well trained, courteous staff. Have recommended to neighbors.
Had problems with a boiler/hot water heater they installed a few years ago, but they "went the extra mile"(s) to solve the problem. Very pleased with their service.

I contacted them via text in the morning, and before noon a technician was onsite. He evaluated the system and made the necessary adjustments right away. They consistently respond as quickly as possible, and their technicians are knowledgeable, professional, and courteous.

I’m very happy with the service we receive and can recommend them without hesitation.

We’ve been using Bradley Mechanical for more than two decades. We’re currently on our recently installed second upstairs and downstairs Lennox systems. Communication and timeliness are consistently reliable. Yesterday was the first visit for the technician providing regular contracted maintenance. He was very polite and attentive, answering questions and providing suggestions and estimates for improvements.

Incredibly pleased with this company so far. I was convinced we needed a new HVAC system (ours was 16 year old builder grade garbage). I heard good things about BM from our neighborhood Facebook group, so decided to give them a call to get an estimate. Keep in mind this is during the ice event of Jan '26.
The technician (thanks Matt!) called and asked if it was okay if he came a little early and showed up when he said he would. He was extremely patient and informative with my million questions, and I eventually left him alone to work. He came up with a great solution for our house that can probably squeeze a few more years of life out of our system without breaking the bank. Now we can save properly for a new system (which we'll be purchasing from Bradley Mechanical) for when this one inevitably bites the dust.
The prices were lower than I expected, so I was able to comfortably sign a work order for some other extras that Matt recommended.
I will amend this review after the work has been completed.

Our technician, Mason was great and very knowledgeable. My boyfriend is a first responder and wasn’t home at the time, but Mason was very professional and friendly and made me feel comfortable throughout the visit. He explained everything before doing it and as he was working, which I really appreciated. I highly recommend them! The price was also very reasonable, especially considering he came around 9 PM.

Excellent service! Prompt, honest, and thorough! So glad I chose AMS! Thank you!

They were able to come quickly when my center air was not acting how I thought it should. The tech was helpful and knowledgeable. I signed up for a contract that day due to this.

Professional and really good installers. Great service to include
very informative on the installation and equipment that was installed. Reasonable price and scheduling was on point.

Great work, fair prices and good people. I highly recommend them. They put in a new HVAC system for us and it has been amazing.

Professional throughout. Removed old AC unit and coils, installed new, completed in 2 hours. Technicians are excellent, nice, clean, considerate people who care.

Came out within a few hours, and had me fixed up even quicker. I especially like that even though I provided then a great opportunity to pad the bill, he checked and said, "you don't need it." Highly recommended!

Great job by Armstrong Mechanical. Needed a new AC unit. Was able to have the unit installed within my budget and timely. Excellent service!

Armstrong Mechanical is an HV/AC company you can trust
7 reasons why Armstrong Mechanical made sense to me: No Pressure to buy, Honest, Reliable, Professional, Excellent follow up, Trust, Competitive pricing. CL Bradley Chesterfield , VA

Armstrong comes out quickly, fixes the issue correctly and all at a fair price. You guys are the best!

Armstrong Mechanical was great to work with. Very professional. Daniel was patient and educational with options for my HVAC replacement.

Super friendly and easy to work with. We have been very happy with the service and the new HVAC system that they installed. Highly recommended!

Have used Armstrong mechanical several times for installs and repairs. Great service and pricing. Highly recommend for any HVAC needs.

Installed New AC/heating unit. Great experience all the way around. Reasonable pricing. Was able to start a day earlier, and got it done. Very responsive to questions even after done. Definitely highly recommend.

Armstrong Mechanical installed a new American 🇺🇸 Standard 2 1/2 ton heat pump at 2 of my houses 🏘 in April 2022. I was impressed by everything from very competitive pricing, professionalism, throughly knowledgeable of every aspect of installation of a new HVAC
System. I will definitely use them again! 👍🇺🇸🙂