Plumbing reviews in Richmond, Virginia

A severely clogged drain led us to call H2O Pro. Jason worked until he found and fixed the problem in this 1880s house. We had tried everything an average homeowner could achieve. Very easy to schedule and work with. We recommend especially for historic homes.

It seemed everything related to plumbing in my home was "crashing and burning". My stress level was off the charts worrying about the cost to repair, worrying that it would take days or weeks to repair. How wrong I was. H2O, and specifically Bobby, came to my home and within a few short hours had everything working again. I cannot begin to stress how much of a relief that was. Bobby is knowledgeable, friendly, and genuinely a very nice young man. Whatever they pay him is not enough. Thank you H20!

We initially called them for an emergency plumbing situation, but ended up using them for a longer series of repairs because I was so impressed with them. On the day of the initial visit, Omar had taken it upon himself to quickly fix a small leaky pipe he noticed in another totally unrelated section of our plumbing, free of charge. He was absurdly kind, and literally every single person Ive talked to from the company sincerely comes across as wanting to help you and look out for you. Will definitely be calling them for all future needs. And if _you_ do, tell them you want Wayne, Omar, Bobby, or Jonathon!

Came home from a stint away from the house during the recent snow storm to a leaking bladder tank. I decided to go with H2O PRO because I saw they were a family owned small business, I like to patronize small business and am always frustrated with the big corporate businesses. H2O did not disappoint, they answered my call immediately and scheduled me the day of.

Wayne came out to the property ahead of schedule and diagnosed my plumbing issue within minutes of crawling under the house. Not only that, but he MacGyvered a new pressure gauge out of his pressure test unit from his truck, saving time and money in parts. It’s working perfectly thus far and I’m back in action with water to my house within hours of realizing I needed help. Big thanks to Wayne and H2O PRO. Highly recommend!

Bobby was AMAZING!! After days of my kitchen sink being backed up and my rental management being no help, he fixed it in one visit. He was so kind and explained every step, and even helped me clean up the leak that was underneath. Incredibly professional and knowledgeable. I will definitely be calling him for any future plumbing issues!

Bobby and Kevin were amazing . They got the job done in a timely manner and I was able to sleep with no disruptions. Bobby made a promise and did exactly that. Them two together are unstoppable and I’ve never seen work get done so nicely or even fast like that . THANK YOUUU.

Josh and Matt were phenomenal with their service. They rushed here during a Sunday night when we had 20 degree weather with no hot water running. They even dug up ice that accumulated from the freezing rain storm we had a last week to properly turn off the water main. Within a few hours we had hot water running again and it was a swift,clean removal and replacement of a new water heater. My wife and our 6 children were so thankful to have hot water running that night in the frigid temperatures. God bless these gentlemen and may this review allow the reader to utilize their service. Thanks again Josh and Matt

Jim did a repipe in my kitchen and was amazing! He showed up on time, explained everything clearly, and was super kind and genuine. Tiffany in the office was so helpful and caring too. It’s hard to find people you can really trust these days, but this team truly cares about their customers. Highly recommend!

I had a great experience with H2O. They were able to clear sewage lines on a rental property with plumbing jetting after another company failed to get the job done with an electric snake. I wish I had called them first! Their estimate for the long-term permanent solution was also MUCH cheaper than the other company. I'm thankful and so are my tenants.

Wayne was awesome!! Got here earlier than expected, talked with me and my husband about what was going on, replaced heating elements in my water heater. Very thorough, and extremely nice! We would definitely use him again!

I am not sure I have the words to express how thoroughly impressed I am with this company and Bobby specifically. I noticed a leak today and Bobby literally arrived two hours later. I had never heard of this company, I simply found them by searching same day appointments and good reviews.

Bobby was respectful coming into the home, introducing himself and wearing shoe covers.

He took the time to listen to what we had going on in the bathroom, other than this leak.

When his initial fix didn’t fully solve the problem, he suggested next steps and provided his recommendation along with very affordable pricing options. We ended up going with his recommendation and even when he found a little more work had to be done, the estimate he had previously provided included that too.

He took photos and provided them to us, and even told us what different sounds mean and what to do if we hear them.

I can honestly say his service was flawless, and I have extremely high customer service standards. I will never work with another plumbing company from here, and I will make sure to request Bobby to work at our house in the future if he is available.

Wonderful experience with H2O Pros! I’ve had the pleasure of calling on the team to help with repairs at my place of work so there wasn’t a second thought on who to call when I needed a major repair done for our home. Tim and Tiffany were quick in responding and scheduling the call for Jason and the repair team to make the diagnosis AND then come back and complete the repair all while the holiday rush was going on. Will always recommend H20Pro for all repairs commercial and residential

Omar and Wayne took great care of us! They were friendly, professional and skilled with fair pricing. I highly recommend their services.

After reading the reviews, I was ecstatic to see Jonathan at my doorstep, literally 40 minutes after I called this company, on a Saturday might I add. He listened intently, explain exactly what was happening, and we also learned a thing or two. Once he located the issue, he fixed it on the spot and scheduled us for roof repair. I am extremely thankful that we came across this company. We will definitely use their services again.

I highly recommend this company! I called them and they sent out a technician the same day. Wayne was phenomenal, he’s a straight shooter, knew exactly what to do, was very kind and professional and had an exceptional beard! I will absolutely use them again!

We are so grateful for H2O plumbing! Christmas Eve night we found a leak in our den ceiling. We called H2O plumbing, who were very responsive and were able to send a plumber, Bobby, within one hour. Bobby was incredibly gracious, patient, and knowledgeable. He was able to diagnose and fix a broken pipe in our ceiling. It is an old house so the pipes have significant issues. He stayed several hours into Christmas morning to fix the issue so we would have water for all of our family to use over the Christmas holiday. We are thankful Bobby spent his Christmas helping us for the whole team!

We have been using H2O PRO Plumbing for about a year now for all of the properties we manage, and have nothing but great things to say. Always very quick to respond to work orders, even on nights, weekends, and emergency calls. We had two emergency calls this weekend for sewage backups, and they were on site within an hour, received an estimate for approval, and work was completed the same day. Kristian got one of the calls, kept me in the loop throughout the process, and made recommendations for work needed to prevent issues in the future. Highly recommend them for all your plumbing needs!

Being a property manager, we take chances with several plumbers but with H2O after meeting them, I HAD to give them a chance. They have great staff like Bobby - that talks and delivers professional service and communication throughout the entire experience. I just love H2O Pro Plumbers.

H2O Pro Plumbing and their representative Wayne have delivered for us on many repairs. They've always been on time and the work is done correctly the first time. We love how easy they are to schedule with. Wayne was able to explain the problem and solution without breaking the bank. I would absolutely recommend them to friends and family.

Wayne and Kevin were so professional and explained everything they were doing. Gave us estimates on different things that were needed and were fairly priced. My husband called them in the morning and they were out at the house by 12pm same day. Will definitely be our go to company for any plumbing needs

I had a wonderful experience with H2O Pro. The toilets in my apartment kept running and maintenance was not getting the job done! Matt B. was down on it! He fixed both my toilets and they no longer run! He was friendly and professional and I could not be more pleased with the service! Will be calling them for all my plumbing needs in the future!!