HVAC reviews in Sterling, Virginia

We have used Dobson since 2012 when we converted to gas and renovated our upstairs. I installed all the new ductwork for our HVAC and replaced an entire system in the attic in the basement. We retain them on an annual service plan ever since. We've not had a bad experience with them and their technicians, to a person have been outstanding. I'd highly recommend you take them into consideration we're looking for a new HVAC company.

A technician by the name of Travis visited our home yesterday for an HVAC system maintenance. Travis was extremely professional, courteous, thorough, easy to understand, and has a good sense of humor. He examined three HVAC systems, a humidifier and our hot water heater. He took the time, about three hours, carefully inspecting each unit and explaining their current condition. The R A Dobson Inc. maintenance plan is comprehensive and reasonably priced. This is another example of the excellent service we have received from R A Dobson Inc. over the past 25 years. I recommend them highly for any HVAC or plumbing needs.

RA Dobson came through big time when I needed help at the last minute. They showed up promptly, took the time to properly diagnose my heating system, and got it up and running when I really needed it. Professional, knowledgeable, and dependable, exactly what you want in a heating company. I truly appreciate them stepping in on short notice and delivering results. Highly recommend RA Dobson!

Today, I had the pleasure of having my HVAC system inspected by a technician from R. A. Dobson named Travis. As a recent homeowner with limited knowledge of HVAC systems, I was grateful for his expertise and assistance.
Travis did an outstanding job preparing my system for the winter. He not only identified and corrected several issues but also took the time to explain every aspect of my HVAC system in a way that I could understand. His patience and thoroughness made the entire process much more comfortable for me as a novice in this area.
I was immensely impressed by his professionalism and dedication to providing exceptional service. It’s clear that Travis takes pride in his work, and his attention to detail did not go unnoticed. I cannot recommend R. A. Dobson and Travis highly enough for anyone needing HVAC service. The overall experience was outstanding, and I now feel much more confident in managing my home’s heating and cooling needs. Thank you, Travis!

Rare gem of a local family owned small business that excels in quality and service.

They were extremely responsive and helpful in getting us quotes and information for a replacement of an attic furnace.

We've had a lot of work done by various companies on our house recently. These guys were by far the most professional and of the highest quality. They are also competitively priced.

On the day of install, they came with a crew of 6! Most companies understaff their crews which leads to higher rates of damage, injury to the crew etc. These guys laid down floor and carpet protectors. It is amazing to me that they were able to carefully install an attic furnace through such a small hole. They did not so much as leave a scuff on a wall or a piece of dust on the floor. They also leveled our outside hvac complimentarily. I've called their technician to trouble shoot our other furnace and he was extremely helpful on the phone talking through possible issues.

Great company, service, and quality.

We were very please with the service we received. Jimmy, Carlos and Ryan show up on time, answer all our questions and perform a professional job in installing a new air conditioner unit and coils. Willy also was great to work with, in inspecting our unit and giving us our options with a formal quote. Also enjoyed talking with Mike who we knew from Regency Golf.

Installed a new heat pump for me and did a pretty good job. Decent attention to detail and price was reasonable. Unfortunately, follow up and service is either incompetent or deceitful. When doing a seasonal inspection was informed that one of my heat pumps had a bad defrost board and it could be replaced ($500) but might be better to go ahead and replace the whole unit. I did my own investigation and determined pretty quickly that the thermostat had been miswired and there was nothing wrong with the compressor. Last straw - received an email from them indicating:

"Remember, it is a requirement of the manufacturer to have your equipment inspected semi-annually in order to keep your warranty in place. Our maintenance agreement is the most cost effective way to have this important maintenance performed. When would be a good day for us to come out? "

This is false. The warranty does require maintenance but does require you to have your equipment inspected. This is dishonest and attempts to scare a customer into signing up for a maintenance agreement.

Horrible experience, office staff and management were no help whatsoever, completely useless and rude. I was told I’d need a completely new unit and there was no way to fix it. I tried to get an explanation and they couldn’t answer my questions just kept trying to give me the runaround. Ended up getting a second opinion and it was fixed on the spot for a just under $200 not the thousands garneski tried to scam me out of. Just another company looking to take advantage and over charge for unnecessary services, glad I ended up going elsewhere and saved thousands. I would never recommend anyone this company, from over charging, terrible customer service and a rude gm. Save yourself the headache and go elsewhere. Zero stars!

The tech (Willie) was obviously knowledgeable and experienced. He listened well, diagnosed issues quickly, and answered questions clearly. Currently waiting for a part, but I have no doubt the installation will be top-notch, just like every other experience I've had with Garneski. Very glad I stumbled onto them.

Garneski is very responsive, well organized and punctual. Technician Willie Dodd arrived on time, was very careful to cover his shoes before stepping into the apartment. He checked and rechecked his work to make sure that the heating system was working well. He explained the maintenance work he had done. I am very pleased with the Garneski service. Thank you.

While issues are not uncommon in life, the worth of a company is their willingness to address issues and achieve a solution that is fair to all. I'm pleased that management at Garneski AC & Heating took the time and effort to resolve a recent issue to everyone's satisfaction. That demonstrates a level of customer care that seems to be lacking in many other companies today.

Amazing company, with honest and hardworking folks from start to finish. Very fair pricing and they were punctual, communicative and worked late to ensure they got the job done. Every aspect of the job mattered to them, for instance there were a few things they needed from the shop and a few things from a part that was shipped, but wasn't 100% functional. Well supervised and sharp folks who were not afraid to go the distance to ensure the job was done right: They kept one crew on site to keep working while their crew chief drove out to get a replacement piece so the job was 100% w/o any loose ends when they were finished. I would trust them with any job and certainly give them the highest recommendation I've given for a service and installation company.

Just reached out to Garneski Sterling several months after an installation to ask for warranty information from our sales rep. (No problem with the installation or the product--just wanted the info.) Sydney answered the phone and had the warranty info over to me for our particular HVAC in minutes. Really impressive customer service!

Had a new furnace and water heater installed by Garneski. The service technicians Carlos and Elijah were impressively knowledgeable about the products installed. I had a cooling system installed last summer and I was so happy with the work which is why I did not hesitate to have this most recent work completed as well. Garneski is professional all the way !

Garneski Heating and Air is top notch! They are responsive and professional. I have been using their service for 23 years. During these difficult times of supply chain issues they have done their best to insure I remain comfortable while waiting for the parts to come in. I HIGHLY recommend Garneski.

When My AC died, I started asking people I worked with if they knew any good companies for HVAC repair. I got two very positive references for Garneski.

Mr. Garneski came out to my Condo himself. He understood that I would not be able to afford to replace the entire system and sold me only the parts I needed.

There was an issue getting the part but the good folks at Garneski let me know well before the appointment date for my installation. I found the staff very friendly and easy to work with.

When the day came to install my new Compressor the gentlemen who performed the work took great care to protect my condo while they moved the bulky and heavy parts in. They were very efficient in installing the unit and were completed in about 4 hours.

The unit has been in service for several months now and is working great!

Thanks to you and your staff Mr Gankeski!

I found Garneski to be a very well run company. They know their equipment well and made some useful suggestions on what to choose when I replaced my HVAC system.

They arrived on time, did the installation in 1 day, and cleaned up after themselves. - altogether a pleasant company to work with.

We have used the services of Garneski for over twenty years, and have never been disappointed with our choice. Service calls are handled quickly and effectively by skilled technicians. It continues to be a great relationship!

Oscar was early for his appointment, a good thing, and immediately diagnosed the problem and replaced the part that was needed to get the AC working. He was very professional and friendly, a very good experience with him. My contract is for Elizabeth Wray, 813 N Highland St. Arlington

Jon was incredibly professional, knowledgeable and communicative. I also appreciate that Garneski does not try to upsell additional products like other companies. Very happy with their service.

An email was sent that the service technician was on his way. Brian was very personable and courteous and thorough in his work. He gave us some recommendations for an alarm system to shut down the unit in the case there should be a water leak coming from the unit. Excellent service all around.