HVAC reviews in Virginia Beach, Virginia

We have had such great experiences with Metro over the years. They always go above and beyond. Ryan did the inspection today, on both of our units. On time, super clean, very knowledgeable & customer service focused. We could not be happier with this team and their service!

Very responsive. Quick appts. Tech very thorough and professional. They were recommended by someone I met from another business. We were discussing my issue's I was having with Russell's heating and Air after being a customer of Russell's for so long was shocked how their integrity has gone away. Metro Mech is now my service contract and I'm warning EVERYONE to beware of the change in Russell's business practices and to stay away and get2d opinions if a tech tries to tell you there's an expensive issue with your system. I tried posting my negative review on their page via Google but would not allow me to post so it's added here. Feel free to contact me and I'll send you docs and events that took place from Dec14-28th. They lost a loyal customer!

We had a gas line leak that needed immediate attention. Cheryl was extremely helpful. She got a technician on site in less than two hours! Jason did a phenomenal job assessing the leak. He was clear, informative and reassuring. Metro was professional throughout the entire process. I wish there were more service businesses like this one!

Metro’s office staff and technicians are and were complete professionals when installing our hot water heaters over the years and our standby generator. The work was thorough, and the work area was left neat when the job was completed. The technicians were knowledgeable and did not appear to mind answering questions while doing their work. The office personnel are equally as impressive, knowledgeable and patient while answering questions or scheduling service appointments.

A friend recommended I call after having one AC repair place tell me I needed to replace my whole unit, which would have cost me $6400. Turns out all I needed was the thermostat reset, somehow it reset. The office staff and technician were amazing! So helpful and great attitudes plus they save me money over $6000!

If I could give them more than five stars I would. The most positive, professional, responsive company I have dealt with in a very long time. Tim immediately got a tech out to my house and he, George, was friendly, professional, thorough, competent, and efficient. They simultaneously coordinated an inspector so we woldn't be without heat over the weekend (and perhaps through a week long holiday). To top it all off, Tim called later to see if everything was OK. Absolutely amazing experience - HIGHLY recommend Metro and wouldn't even consider calling anyone else after this fantastic experience.

I have dealt with shanes services for a few years now. There staff is great, super friendly and professional and their work is even better.

Have to say there are the best and easiest service i've ever had was on time grate Crew if there had 10 star this is the place to go 100% very happy and Pleased

We worked with them for several months during a build out and they are all very professional and courteous. Highly recommend!

First class operation! A/C upgrades for my business and at home were fairly priced with quality workmanship! Highly recommend!

Absolutely wonderful guys! Got in and out with no mess and have great attitudes too! Definitely worth hiring to get the job done quick and RIGHT the first time! 👏🏻

Great work, fast, clean, excellent prices, very professional. Definitely will continue to use them in the future, and will refer them to anyone needing hvac work.

Shane's always delivers great customer service. Convenient payment options, timely response, and fair pricing is why I will only use them.

I can't give them enough stars! These guys are the best and will have my loyal service and recommendations from here on out! Quality, responsiveness, communication is all top notch!

One of the best companies in the Hampton Roads. Not only reliable but very honest and hard working! Anything HVAC and you’d be a fool not to call them!

Arrived and had my AC fixed within 2 hours of the phone call. Didn't overcharge for the quick response since it was during normal business hours. Would definitely reccomend them and use them again!

Had these guys come out today and clear a drain line for me and let me tell you the tech was awesome. Even talked with the insurance adjuster to help me with a claim. Can't say enough about the professionalism. I would give them 6 stars if I could. No need to call anyone else.

Excellent install - on time, well managed project and excellent follow-up service to ensure everything was running smoothly.

Very professional. Fixed an issue I had with not getting the proper air flow through all my vents. Also updated me into today's time with the nest thermostat. I recommend for anybody out there that wants hvac work.

Great company. Wouldn’t recommend anyone else. Beyond fair and reasonable with pricing. All his staff are respectful and straightforward with explaining things. Love Shane’s Services.

Such an amazing family business! the office is so nice and super helpful! they do everything they can to help you in need. Super affordable and friendly, the work is always super professional and clean. Will defiantly recommend to anyone who needs HVAC or electrical work.