HVAC reviews in Virginia Beach, Virginia

I recently went through a nightmare situation with my home warranty (HMS) company and there local HVAC company. I have not had working AC for 2 months and the local HVAC company had decided the only answer was to replace the whole system and the warranty company would only cover a portion of the expense. I reached out to Atlantic Heating and Cooling for a second opinion (out of my pocket because HMS would not do a second opinion). Not only did they not take advantage of the situation. They resolved my issue with a simple service call. Noted that I have a unique system that requires a special tech and would follow up with a contact that could assist me in the future if I had issues. The other company had 4 different techs come out with no resolution insight. Thank you for your integrity and highly skilled staff.

If your looking for a service oriented company, this one falls short. I asked for an HVAC estimate for a small nail salon. Took me two weeks and a few pleading phone calls to get an estimate. Once we were ready to have the work done, they lost the estimate and refused the job stating the only HVAC mechanic they had had retired (which I can understand). Not sure what's going on Atlantic but you might have better luck elsewhere, at least for a while.

I have used Atlantic several times including Atlantic potties. They are always on time and provide great services across the board. The potties are well maintained and the weekly service is much better than most other companies. Well established business that knows what they are doing.

Tech shows up and calls to tell me he thinks there's a wiring issue and won't even trouble shoot it. This company will just waste your time. Don't bother with them Go to the next name, you'll be better off

Terrific job and super polite associates! Very helpful and explained everything they were doing during our AC install. Came back a week later and ensured everything was great!

I have an appointment for them to come start a job for me tomorrow, 4/25/2024. I've been calling and texting them today to reconfirm the scope of the job and that they will show up. The rep hasn't returned my calls or texts, and their main office told me they'd have him get in contact with me.

My husband & I can’t say enough good things about this company! Our A/C went out and our landlord called them for a service call. They were literally at our house within 30 minutes and had our A/C up and running for us in no time.
Professional, courteous, and prompt!
We are very impressed with this company and their staff.

Clay came by today to perform my annual review today. I sign a maintenance contract about 3 years ago. Clay is very professional and knowledgeable. He thoroughly checked out my system. Because of signing the maintenance agreement my system has never been better. I appreciate Atlantic and signing the yearly contract with them was one of the best things I’ve ever done. They come out twice yearly. 1 before the summer heat kicks in and then to check the system before the weather changes to the cold. I trust them completely 🙏🏼

Death on wheels. Dec. 16 2022 about 1:30 pm. Right around Fort Eustis, I and several other cars in the left lane. In this area, commercial vehicles are prohibited in the left lane. I and others in the lane are already doing 70 in a 60 mile an hour zone. Atlantic truck in the left lane came flying up on my rear end, making me cringe because I thought I was getting ready to be hit. The last minute this truck swerved around me into the right lane sped up and then quickly jerked back over into the left lane, causing the truck it cut off to lock up its brakes. This, in turn, caused all of us to hit our brakes. I immediately went in pursuit of this dangerous driver. In the following picture I took, the van immediately swerved back over into the right lane, causing me to have to hit my brakes to avoid a collision. The van then continued at a high rate of speed, swerving in another traffic. There is a lot more to this story, but I called the 1 800 Number on the Van reported it and also, once I got to my destination, I did an online report to the Virginia state police. Also we'll be sending a report to the Better Business Bureau as well.

24/7 per Google. Sent straight to voicemail.

quality workmanship, takes the time to make sure the project is completed correctly. They have put geothermal at my home, new heat pump systems at my parents and heat pumps at rental unit and all have been great.

Was ok. Got poor customer service e. But things I had done are alright. Should done a little more
research before. But maybe it was just my experience. I have heard nothing but great things about this place. So hope y’all have better luck, lMk!!

Found the problem and fixed it immediately.

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Update - They don’t answer the phone. I’ve called their main number and backup number and they don’t answer.
Green Run has been to my home at least 6 times and my hvac still doesn’t work properly. They installed my unit and the builder requires me to work with them.

If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..

Outstanding business

The best honestly

Awesome bunch

Good food decent service.

There an awsome company a great group of guys