HVAC reviews in Virginia Beach, Virginia

4.7 based on 2970 reviews Back to the listing
    5

    Great service! Appointment was super easy to schedule. Wyatt came on time, was very knowledgeable and super nice! Highly recommended!

    5

    Fantastic first experience with Galactic Air.
    Rob was extremely responsive and informative. Wyatt performed the repair and had the AC up and running in no time! We will definitely be calling on them again if we have any future issues and to sign up for a preventative maintenance plan!

    5

    Service was fast from the time I called. Service tech's were professional and and very knowledgeable.

    5

    The entire team showed up on time and installed a two-zone system in my house and we love it. They were so courteous and professional. Thanks

    5

    I needed an inspection of my HVAC system and was able to get an appointment quickly. Our technician showed up promptly and was very knowledgeable and extremely professional. I highly recommend this company for your HVAC needs.

    5

    Great service at a fair price! They kept me updated on everything

    5

    Very professional. Fast responding and efficient service on my Geothermal unit.

    5

    We are very pleased with Galactic Air and Rob S. was incredibly responsive with our issues and concerns. After we approve the estimate, the technicians did the assessment and measurements. The following day, work began and was completed in one day with impressive results. Brian, Cody and Wyatt were very professional, efficient and tidy. We highly recommend Rob and his technicians and will definitely have them for another install of our upper floor unit.

    5

    First time customer. A/C tech Wyatt arrived on time. Warm greeting. Very personable and courteous. Quickly went to work performing spring maintenance on two A/C units. Very professional. Respectful of home environment. Work was completed in a timely manner. Communication throughout the entire process was excellent.

    5

    I had to get a vent boot removed, replaced, and moved to another area in my bathroom before a bathroom install. Rob was very knowledgeable and courteous to me. Due to the install uncertainty, he coordinated to get the job done prior to the install and made sure I was involved with the decision of where the vent should be placed. His team was very cordial and very nice to talk to. I am very happy with the work that was done. I definitely will use them again if needed and will suggest them to others.

    I had to contact Rob during my bathroom install because water was pouring from my AC unit. I just had a vent boot installed and moved to another area in my bathroom a week earlier by Rob and his company. He sent his people out about a half hour later and they found the cause of the problem immediately. Thanks to his quick response it's saved me from spending more money on my water bill. I will be using Galactic Air from now on for all my HVAC needs.

    5

    I can't say enough great things about Galactic Air. We came home from vacation and found an HVAC problems. I contacted Galactic Air and they were able to send someone the next day. Wyatt and Josh quickly determined the problem, located the part and completed the repair.

    5

    Galactic Air is top of the list in my book. Have purchased 2 complete H/P systems from them over the years and they are always highly responsive to any issue or question I may have. Rob and his crew are the best in the business. Look no further.

    5

    I recently had the pleasure of working with Galactic Air Incorporated for a full HVAC system and air handler installation, and I couldn’t be more pleased with the results.

    From the initial consultation, their team was prompt, professional, and extremely knowledgeable. They took the time to evaluate my home’s needs and provided clear explanations about system options, energy efficiency, and cost considerations. Their honesty and transparency gave me confidence that I was making the right investment.

    The installation process went exactly as scheduled. The technicians from Galactic Air were courteous, efficient, and respectful of my home. The air handler was installed cleanly and with great attention to detail, and they ensured everything was running perfectly before they left.

    Since the installation, the system has been performing flawlessly. My home is consistently comfortable, the airflow is balanced, and I’ve noticed a definite drop in my energy usage. I also appreciate that they followed up to make sure everything was working as expected.

    I highly recommend Galactic Air Incorporated to anyone in need of HVAC services. Their professionalism, quality of work, and customer care really set them apart.

    5

    phenomenal, friendly, and professional service! I would recommend these folks to anyone

    5

    I can’t thank the staff enough for helping me out yet again, next day service at the dawn of summer weather and consummate professionals all around . Brian, Wyatt, Rob, and all the other staff that made my issues a priority is invaluable, I can’t thank yall enough for continuously showing up and showing out and taking care of business as usual.

    5

    Rob and his guys do amazing work. They’re Very courteous and profession

    5

    The installation crew was prompt, thorough, and took time to explain the process of what was going one. They sought to clean up the finish appearance of the installation and were concerned over paint damage that they did not even cause.
    We have used Galactic twice now and will be keeping them as our HVAC service team.

    3

    Kitchen range hood duct sealing and external vent cap install,
    after one failed attempt and after complaining about wrong installation, it was delivered after 3 visits or so (having to finish some details by myself), it seems not to be their main skill set to be fair, but definitely not the service expected.

    5

    Great company very friendly very respectful. I really\nEnjoyed them coming to my home.

    5

    Galactic Air did a great job! They were prompt, professional, and took the time to explain everything they did during the maintenance and inspection of our unit. We really appreciated their transparency and attention to detail. Highly recommend!

    5

    Prompt and on time. Communication with the company is excellent. Service Tech Wyatt was a pleasure to work with. He explained the who, what, where, when and why for all proposed procedures as well as up front cost estimates.