HVAC reviews in Kennewick, Washington

4.7 based on 643 reviews Back to the listing
    5

    Awesome company! Always helpful and sincerely nice. They’re experienced and knowledgeable. I highly recommend them!

    5

    Nick Dillard arrived yesterday afternoon fully prepared to service our heat and air system. He was both articulate and knowledgeable about the work he was doing and explained every detail thoroughly. He worked efficiently making some repairs that we were unaware needed correcting, explaining and showing us where and why the problems existed.
    Nick is courteous, friendly and very knowledgeable.
    I HIGHLY recommend SOLTICE HEATING AND AIR, and Nick Dillard - Service Technician.

    5

    Solstice installed a new duel head mini split in our new shop. They were efficient, professional & completed the job on schedule.

    5

    I love Solstice! Matthew is very professional and is punctual. Bobbi jo takes good care of her clients and easy to speak to. I recommend Solstice heating and air!

    5

    Unfortunately, we had an A/C emergency on the hottest day of the year at my elderly MIL house. Andy, the owner shows up after hours and spends his whole evening making sure everything was fixed and working as it should. He explained every issue, discussed prices AHEAD of time, and thankfully had all the parts to make multiple repairs as well as added new parts to help it function properly in the future. In addition, had drop cloths and kept everything clean with all the in and out he had to do. The customer service was great from the very 1st phone call to the end of the service call. I highly recommend Solstice to everyone- you won't be disappointed!

    5

    Great company and great people. They were able to get me on the schedule in two days. Did what was needed. Thank you.

    5

    Matthew T. was exceptional! He knew exactly what was wrong with my fireplace, and explained everything to me. I appreciated his service very much.

    5

    Called for service on an obsolete very old gas griddle, ended up replacing two parts and we are up and making pancakes again. Thank you Soltice for your great communication and service.

    5

    Excellent service. Installed my A/C unit after my original failed. Has been doing spring/fall maintenance ever since. All techs have been awesome.

    5

    Solstice heating and Air is by far my choice for service. They are quick to come out at any time of the day or night and their team is very professional! Their prices are better or competitive to any others and there is none better!

    5

    I have always had a good experience with Solstice Heating and Air. They have been doing the maintenance on our HVAC system for a few years now and are friendly, knowledgeable, and professional. I would recommend.

    5

    Friendly timely professional service. Quick accurate diagnostics. I was able to schedule and get issue fixed on the same day.

    5

    Thank you Matthew for coming out and checking our systems. We ended up needing replacement with a part and Matthew went above and beyond replacing it in a timely manner. We are so thankful for everyone we have been in contact with from this company. From scheduling the appt to the service received this morning. Everyone is so kind, caring, educational, knowledgeable and patient. They answered all our questions and concerns. Highly recommend using Solstice Heating & Air inc.

    5

    Technician was on time, fast and efficient. He ensured the work space was left clean. Always a pleasure having Solstice manage our heating and cooling service

    5

    Nick and Carlos were fantastic. Efficient and knowledgeable. Took the time to clearly explain the situation and process to remedy. I will use Solstice again.

    5

    Highly recommended! Booking was hassle free. Ryan was incredibly knowledgeable and took the time to walk me through my system, explaining everything in a clear and helpful way. I appreciated that he wasn’t pushy, just honest and informative. He followed up promptly with a quote and made sure I had everything I needed to make the right decision. Great service from start to finish!

    5

    Matthew arrived on time, got right to work and quietly took care of checking out all my equipment. I trusted.he had the skills and knowledge necessary. I have a service contract.

    5

    The best hvac company on the planet, Im certain. I own several airbnbs,and use solstice for all the homes. I literally called and in less than 45 min a tech was at the house and diagnosed the system and had a plan to repair. This is only one of many situations they've rescued me, while having tenants occupying. Solstice is efficient and organized. I will forever refer thems to friends, family and clients .

    5

    Continue to be impressed with Solstice from start to finish. Have been working with them on our system service and maintenance. Have found them to be thorough and professional at every step. Eric is great at breaking down and explaining the technical information for the equipment.

    5

    Matt came out to service our mini split system in our shop. He was professional and on time. Matt cleaned the indoor coil, and found the drain was clogged, he fixed the clogged drain and saved us from a future disaster! I highly recommend Solstice Heating and Air for all you HVAC needs!

    5

    Solstice Heating & Air is a top notch, ethical, highly skilled company! They absolutely Deserve their 5 star rating. The entire company is made up of the highest quality professionals in the area. I have worked with both Andy and Bobbie Jo for 20+ years, on different commercial projects. And today they saved me again! I woke up to my home unit leaking thru the ceiling! (installed 2.5 years ago by a different company). Mathew came right out and got us fixed up. I have also worked with Mathew on many larger commercial projects. He has always been great to work with, and is a truly skilled craftsman! When you only hire honest, hard working professionals, you get a company worthy of your business. I would never recommend any HVAC company other than Solstice. They are honest, trustworthy and professional. And now days it isn’t always easy to find trustworthy companies. I truly wish I could give more than 5 stars!