Reviews of local pros in Snohomish, Washington

Mike Underwood from Lifetime Heating, Cooling & Electric serviced our heating system, making sure that we say warm this winter. He was very knowledgeable and informed us of ways we could continue maintaining our system. We’ve used Lifetime for three years now and I’d recommend them to anyone looking for heating & cooling services.

Fast and responsive! Jesse W. from Lifetime came out today to service a gas fireplace. Friendly, kind and professional, he did an excellent job and took care to keep the room clean. Really impressed! Thank you!

Mike Underwood showed up to determine what was failing on our system. I was very appreciative of his explanation of the work required to diagnose, and repair. The work is complete and I am very grateful for him and Lifetime.

Additionally, I signed up for the maintenance schedule as well. Great value and a peace of mind.

Worth every penny and the house is cool once again.

Jesse at Lifetime is very knowledgeable, friendly, and helpful. He explained in detail what he was going to do, and had suggestions for improved maintenance. Great experience overall!

Mike Underwood is an amazingly kind and helpful service technician. He answered my questions and educated me about a number of things. Highly recommend Lifetime - super professional!

Furnace sequencer was not working correctly due to wrong part from previous home install. Mike Underwood from Lifetime was able to order correct part and was able to install next day, which just happened to be Christmas Eve! Mike Underwood was very knowledgeable and helpful. Will use Lifetime Heating again.

We were referred to Tony at Lifetime Heating by our neighbor across the street, and have been very happy with the service he has provided. He came out to troubleshoot an inoperable system that had been poorly installed by a different company a couple years ago. He diligently persisted until the problem was identified and resolved. Tony is very knowledgeable and friendly and provides outstanding customer service. A true professional. Thank you!

We had such a great experience with this HVAC company! Clint came out to do our estimates and was very professional and detailed. Hugo serviced our furnace and made sure everything was in top shape. Nick handled all of the work we needed, and you can tell he’s passionate about what he does—he explained everything clearly and took pride in making sure the job was done right. A special thanks to Darrick, the owner, who went above and beyond to pull some strings so the team could help us even though we were outside of their normal service area. It’s rare to find a company that truly cares about their customers and the quality of their work. We’ll absolutely be recommending them to others!

**Edit** update to 3 starts as we received a refund and an offer to re-do the maintenance

At 230 dollars price for AC maintenance service cleaning of outdoor unit are not included. Be aware! Other companies provide this service as must do step- cleaning both inside and outside. Very disappointing!

Added review: I was having issue with the thermostat and Lifetime sent the technician Devon on 10/14/25. Devon arrived on time, was knowledgeable and courteous. He was able to diagnose and fix the issue in no time, and now I have comfortable temperature at home. Thank you Devon.

Original review: I needed a heat pump replacement at my house and I had 3 companies provided quotes. I chose Lifetime and I am so glad I did. The consultant Luis arrived on time, was very professional, knowledgeable, and understanding of my needs. He did not try to upsale, and he answered multiple questions I had on texts after the visit. They were able to accommodate my situation of no working HVAC and started the work day after I signed the contract. The installers Cory and Felix were very pleasant, courteous and professional, they kept me informed of the progress, they made sure everything was up and running and the setup meets the codes, and they cleaned up after themselves. I had multiple questions on billing, warranty, permit, and maintenance, and their office staff Alex and Renee were knowlegable, courteous, and very patient with me. I'm so impressed with Lifetime's staff and service that I signed up with their Diamond Club maintenance plan. I highly recommend Lifetime. I know I will call Lifetime if I ever have any need for other services they also provide.

Mike Underwood @ Lifetime HVAC serviced our system again. He is very knowledgeable and thorough. Last year he discovered the other Company system installers had failed to properly adjust the propane pressure after conversion from natural gas.
Also, renewed the annual contract and set up a change to complimentary filters to the existing properly fitting and better MERV 11 that we prefer.
The company 6 months ago replaced our worn out and leaking underhouse flexible ducts with solid galvanized ducts. Now better flow and no rodents. Excellent job.
Very impressed with company and highly recommend them.

Had new heat pump installed, with location change requiring new electrical and refrigeration lines run. Great experience with lifetime from initial bid process through installation! Fair pricing, and great follow up was impressive. Their technicians were not only thorough but a pleasure. They explained everything as needed, very efficient, and very respectful of property both inside and out! Wouldn’t hesitate to recommend their services.

Tony and Kaleb came out to put a new sub panel in for my garage workshop. They were extremely professional, on time, and did amazing work! I’ve had Lifetime service my heating system for years and I wouldn’t hesitate to hire Lifetime again for any electrical needs as well.

Aug 2025: Adding to this review as we’ve since had a new furnace and AC unit installed last winter and just yesterday Nick & Cory installed a new tankless water heater for us. I can’t recommend Lifetime enough. Their entire crew is extremely knowledgeable and efficient and they really shine with their incredible customer service.

Mike Underwood was fantastic when he came out to install our air scrubber yesterday. Not only is he incredibly knowledgeable and patient with questions, but he's also genuinely kind; our daughter was so taken with him that she drew him a thank you picture before he left! I truly appreciated his professionalism and dedication to ensuring the installation was done perfectly. Highly recommend Mike and his excellent service!

Jesse Waddell was my technician today. He was punctual and introduced himself. He appeared to be very through with his maintenance assessment and asked if there was any other concerns that we had. He answered all of my questions, it was a pleasant meeting. Mike...

We first came across Lifetime at the Monroe Home Show after talking to them with our daughter about having A/C installed in her house. The two men were very informative and actually remembered us and our daughter (very impressed). Early today we had Lifetimes Fireplace expert come over to the house to do a long needed maintenance inspection. He was very professional and easy to talk to, he went on to explain what the issue was (common issue apparently) and placed the order for the part. Hopefully they’ll be able to help out our daughter this spring.

Jesse Waddell was prompt in his arrival, polite and educational through the maintenance process. I learned better ways to care for my system and was able to have friendly dialogue while getting a basic understanding of what is going on under the hood of my furnace as he went thru the different components. Great experience!

Just had the best service experience with Lifetime. We had a buzzing coming from the furnace so we called Lifetime to see if they could come check it out. Alex was extremely helpful and got us scheduled same day. Mike came and checked it out, diagnosed the problem very quickly, provided me with options and was great to work with. He was very neat and clean and his workspace was very tidy. I couldn't be happier. Highly recommend. Also, before he arrived I got an email saying he was on his way with his picture in it. When I opened the door Mike was in uniform and looked just like his picture. I felt very safe.

We recently moved to the area and wanted to get a full assessment of the HVAC system done, get our ducts cleaned, along with servicing the AC unit and furnace. After looking at three service providers we selected LIFETIME Heating + Cooling + Electric. Jesse Waddel was our Service Technician. He was thorough, professional, considerate of our needs and he took the time to educate us about the equipment that came with this home. I will definitely keep LIFETIME on my short list of Service Providers and I will ask for Jesse.

I had purchased a furnance and heat pump from another company and had nothing but issues with repairs, communication, no heat at times and them deciding 1/2 way through my warranty that they no longer were going to service my area. I reached out to Lifetime Heating and Cooling and I cannot say enough good stuff about this company. They sent Mike Underwood out to do my repairs (3xs he came out to my house). He is absolutely AMAZING!!!! He kept me informed on every step of repairs and on all costs. I will specifically try to request him for all other repairs or just maintenance checkups in the future. Lifetime you are lucky to have such a great technician like Mike working for you. I also want to mention the 2 electricians that came out (sorry forgot your names) very, very nice and Callie in the office(super sweet). I highly recommend Lifetime as they do amazing work, fair prices, and employee are great honest people.

Review Editing 12/29/2025:
The heat pump / gas furnace Carrier product was installed 5 months ago and after getting the cooling issues we thought resolved we then had the heat pump stop working a month into colder weather. Mike came out and did due dilligence calling Carrier etc to get exact install/service specs to see why it was throwing codes. A month after getting the heating up and running again it has turned off again. Mike came out and got Carrier involved and they decided to replace the whole heat pump due to how much has been going on. So they do get "5 star" for their responsiveness as a company and their desire to "make things right" however we have yet to have an (expensive) purchase work consistently. That's the low star. There seems to have been incorrectly wired initially, then maybe a refrigerant leak etc. So maybe we just got a faulty unit. (but also, one installer and tech said it had to be wired a certain way to run as a variable unit and Mike did confirm that was incorrect per Carrier and fixed the wiring). The company is working on making it right and time will tell if putting a new unit in fixes the issue. I will update this review down the road when all has happened and months have passed to see if it's working. Lifetime has always responded quickly to the issues arising....just dont love that we are having so many issues on a brand new install job.

August 2025 review:
We were satisfied with our sales rep Justin and he was helpful in clearing up confusion about our heat pump /back up gas furnace they installed end of July (the Carrier one we purchased had multiple ways it could be set up depending on house set up). The few concerns we had were addressed promptly and we were really happy with Devon’s hard work to make sure everything was running the way it was supposed to. We definitely will be specifically requesting Devon for our ongoing maintenance (if that’s allowed to request a specific tech haha).