Reviews of local pros in Snohomish, Washington

We needed to upgrade our heating system at home, since our upstairs had two old gas furnaces that just couldn’t keep up with our needs. The space covers about nine rooms and a long hallway with high ceilings, so we wanted a better way to heat the area and finally add air conditioning to the upstairs. After getting a few estimates from different companies, we were told it would cost between $25,000 and $30,000 for a solution. We then reached out to another heater repair company. Clinton came over to check out our situation and took the time to really understand what we needed. He suggested a ductless heating and cooling system, which we hadn’t even thought about before. Clinton explained how the system works, answered all our questions, and gave us a recommendation at a much more reasonable price. We decided to go with his suggestion and got a Panasonic multi-unit outdoor compressor with two indoor wall units. The installation was completed right on schedule and the work was done very neatly. Since then, our new system has been running perfectly. It’s super quiet and keeps all our rooms at a comfortable temperature. Even during colder months, our house stays warm and cozy, and we haven’t had to use our old gas furnaces at all. We’re impressed with how efficient the new units are and how little maintenance they require. From the initial consultation to the final installation, we received top-quality service and a great product. If you’re in need of heater repair or looking for a new heating and cooling solution, I highly recommend this company.

We had a fantastic experience with our heater repair service! Shortly after moving in, our furnace stopped working and we weren’t prepared for such a big expense. Zachary and his team responded quickly and had our new furnace installed in no time. They also helped set up a payment plan, which made things much easier for us. Later on, when we needed a new water heater, we called them again. The installation went smoothly, but a few months later the water heater started having issues with the pilot light not staying on. Clinton and Benjamin both came out several times to troubleshoot the problem. In the end, they replaced the water heater at no extra charge, making sure we had hot water again as soon as possible. Every time we’ve worked with this company, everyone has been friendly, professional, and happy to answer all our questions. They are always on time with calls, scheduling, and appointments. We really appreciate their excellent service and would highly recommend them for any heater or HVAC repairs. We’ll definitely reach out to them again when it’s time to update our AC system.

I called about our AC making a strange noise on a really hot day in Snohomish. I thought it would take a few days for someone to come out, but they actually offered to come the same day I called. Jacob arrived, checked out the problem, and explained different repair options, clearly sharing the pros and cons without pressuring me. I chose what worked best for us, and he gave me an upfront quote with no hidden fees. The team came back the next morning and started the repair, but then Jacob noticed our old furnace was propane, not natural gas. He ordered the right part, and when it came in, he returned to finish the job—all for the same price, even though it meant extra time and another visit. Everyone was professional, friendly, and respectful throughout the whole process. I highly recommend their AC repair service and would definitely call again!

I wanted to improve the heating in my finished attic, so I looked into adding a ductless mini split system. I was also thinking about better temperature control in my kitchen. I reached out to a local heater repair company through their website, and Clinton got back to me quickly to schedule a visit. Clinton spent time listening to my needs and checked out my current heater setup. He came up with a smart solution that didn’t require a second system, which saved me money. The installation day went smoothly—the team was professional and did excellent work. I’ve worked with other heater repair companies before, but they often just try to upsell. This company truly focused on what I needed and didn’t try to overcharge. I’ll definitely be using them for any future heater repairs or installations.

It’s easy to forget about your furnace when it’s tucked away in an interior closet—you usually only open it to swap out the air filters. I recently discovered that my utility closet floor in Snohomish was wet and had been for some time. I tried to learn more about how the heating and cooling system works and why condensation might build up, but with my disability, it’s difficult to kneel down, read labels, or access the unit. I reached out to Hugo Brothers Heating & Cooling to ask for help. What truly impressed me was how they handled my situation. Jacob personally called me after hours, took the time to listen, and explained what could be causing the moisture. He also taught me about the different HVAC system parts and gave tips on how to prevent water damage in my home. It was clear that my comfort and safety were a real priority. I’m planning to hire them for a new furnace and AC installation soon, since my current system is getting old. I’m especially looking forward to seeing the quality of their work—Jacob mentioned they take pride in making utility closets look neat and professional, almost like a piece of art. I’m excited for that level of care in my home!

Our home, built in the 1970s, had a heat pump and ductwork that wasn't set up right from the beginning. When we needed a new furnace and heat pump, we called in the experts. Clinton came out to look at our old furnace system and quickly pointed out the problems with the previous ductwork. He showed his team exactly how to rebuild and rearrange the ducts so the new unit would run like it should. Ever since the new furnace and heat pump were installed, everything has worked smoothly. We also signed up for their regular maintenance plan, and their technicians come out twice a year to keep our system running well. The team has always been friendly and professional, and we’re very happy with their furnace repair and maintenance service.

after spending a long time searching for a reliable company to repair and upgrade our heater in our three-story townhouse, we finally found a team that got everything done just right. benjamin and his crew showed up exactly when they said they would, gave us a clear, reasonable quote, and finished the heater installation with no surprises or extra costs. they communicated with us every step of the way, making sure we understood how the new system works and how to keep it running smoothly. everyone was friendly, honest, and really put the customer first. the heater they put in works great—super efficient and quiet, and it keeps our home comfortable all year. the installers handled everything professionally, even when they had to work in some tricky spots. overall, we couldn't be happier with the service and results.

When our furnace stopped working, I reached out to Hugo Brothers Heating & Cooling for help. Clinton came by the next day and was very friendly and knew a lot about furnace repair. After checking everything, he let me know that I would need a new furnace. The team called me and explained all the options for a new installation in a clear and helpful way. They also provided portable heaters as a temporary fix until the new furnace could be installed. We talked about the price, and then set up the installation date. The whole installation process went smoothly, and everyone I spoke with was professional, knowledgeable, and patient. Overall, I’m very happy with the service and would recommend them for furnace repairs or installation.

Benjamin and his team did a fantastic job! They were friendly, quick, and always showed up on time. Everything was cleaned up nicely after the work was done, and they worked very efficiently. When I called about my broken AC, they were able to schedule me much sooner than other companies, even during the busy hot season when everyone needs AC repair. Benjamin replaced our old HVAC system with a brand new heat pump, including the installation of the unit, new thermostat, updated piping, and indoor equipment. He also took the time to explain how everything works and went over the warranty details. We are extremely happy with the service and highly recommend this company for anyone needing AC or HVAC repair or replacement.

When my air conditioner stopped working during a hot week in Snohomish, I reached out to a local AC repair company for help. They sent Zachary out quickly to take a look. He explained what was wrong in a way I could understand and gave me a couple of options for repair or replacement. Since my old AC unit was over 25 years old, I decided to go with a new installation. By the end of the day, I had cool air running through my house again. Zachary was professional, friendly, and made sure everything was working perfectly before he left. A few months later, my furnace also started having issues, so I called them again. They gave me a fair quote and replaced the furnace the next day. I’m very happy with their fast service and attention to detail. I will definitely call them for any air conditioning or heating needs in the future.

clinton from hugo brothers heating & cooling came out to our home in snohomish to help with our heater repair. he was professional, careful, and really knew what he was doing. after turning the heater back on, clinton waited patiently while i set up the controls inside, then checked everything to make sure it worked right. he even found a small issue in the system and fixed it for a great price, which made me feel valued as a customer. i appreciated how he checked the temperature readings both on the unit and the indoor control panel, and was able to adjust the thermostat so everything matched up. he also answered all my questions about running the heater and made sure i understood how to use it with our other home systems. overall, i went from being a bit frustrated to really happy with the service. i hope clinton comes back next time we need maintenance!

I've been relying on this company in Snohomish for furnace repair and related services for many years, including the installation of two furnaces in my home. Most recently, Clinton came out for a routine furnace check-up. As always, the technician was punctual, friendly, and took the time to answer all my questions about my heating system. Since it was a bit chilly outside, Clinton explained that a full test of the air conditioning couldn’t be done just yet, but assured me that if there are any issues when it gets warmer, they’ll send someone out to make sure everything is working perfectly. I appreciate their professional approach and dedication to keeping my furnace running smoothly, and I look forward to continuing to receive high-quality service at a fair price.

This winter in Snohomish, my heater suddenly stopped working and I needed help fast. I reached out to Hugo Brothers Heating & Cooling and spoke with Clinton, who quickly arranged for a technician to come check things out. The technician found some safety concerns with my old system, and explained that it was time for a new heat pump. Clinton gave me a clear and fair quote, and patiently answered all my questions about the repair and installation process. He even held the price while I took some time to sort out my finances. The team arrived right when they said they would, took out the old heater, and installed the new one without any hassle. Everyone was friendly and made the whole experience easy. I highly recommend them for anyone needing heater repairs or a new heating system in Snohomish.

If you’re dealing with AC issues, I highly recommend Hugo Brothers Heating & Cooling. When my old air conditioning unit suddenly stopped working during a heat wave, Benjamin responded right away and gathered all the details he needed quickly. He came over for an inspection, and by the next day, I had a brand new AC system installed and cooling my place perfectly. He was professional, efficient, and clearly knows HVAC systems inside and out. It’s great to find someone so reliable for any heating and cooling needs. Homeowners should definitely keep their contact info handy for any future HVAC service.

During a home renovation, we discovered an issue with our furnace’s cold air return duct behind an old shower area. After reaching out, a technician came by quickly to check out the situation. The following week, they installed the correct size ductwork from the furnace, running it through the attic to the return vent. Jacob completed the work efficiently in just a few hours, and the price was reasonable. Clinton, who helped coordinate everything, was very professional and made sure the whole process went smoothly. I highly recommend this team in Snohomish for any furnace repair or HVAC needs.

We had a fantastic experience getting our furnace repaired and upgraded in Snohomish. Zachary explained all our options clearly and gave us a fair quote, which we were happy to accept. Jacob and Clinton handled the installation, working efficiently even with some tricky weather and unique challenges in our home’s layout. The electrical work was also completed perfectly, with a neat and organized setup. Everyone we spoke with at the office was friendly and helpful. From start to finish, the whole team was professional, knowledgeable, and courteous. We truly appreciated their excellent service!

We recently bought a new home in Snohomish and found out our air conditioning and furnace both needed to be replaced. The team came out to do a thorough inspection and explained every step of the AC repair and installation process in simple terms we could easily follow. After reviewing everything, they gave us an estimate that was much more affordable than the previous company we contacted. They were able to schedule our installation for the very next day, which was a huge help. Two crews arrived—one focused on the AC unit and the other on the furnace. They worked efficiently and finished everything in about 6 to 8 hours. After the work was done, Zachary and Clinton went over a detailed checklist with us, showing what had been repaired and installed, and making sure we understood how everything worked. They also made sure to clean up the work area before leaving. We are really impressed with how professional, polite, and knowledgeable everyone was. From the first inspection with Benjamin to the completion of the job, the service was top-notch. Our AC system is running smoothly now, and we feel confident about the work that was done. Highly recommend their AC repair and installation services in Snohomish!

We've used Lifetime for a few years now for both our AC unit and our furnace.

We have always received fantastic service between Alex with their Customer Service and their technicians! Alex is always so organized and on top of things keeping us on track with our maintenance schedules and patient answering our questions. On the off chance she doesn't know the answer she always knows just who to ask. Plus, is quick to get back to us! She is so dependable.

Our last couple of appointments have been with (technician) Mike and he is outstanding! Lifetime's techs are always great but Mike is above and beyond even by Lifetime's standards. He went out of his way to fit his work into our life and home when really he could have just done the job he was sent to do. Thank you for tossing my dogs treats over the gate to help train them, moving your work van to let my partner park in the garage, and being understanding while I was in the hot seat for my work from home meeting. I know none of these made your day easier but you took it in stride and it really made our day! AND you were in and out getting your job done so quick, thank you!

Thank you Alex and Mike for the amazing service! And thank you Lifetime for the years of trusted care for our home, truly appreciated.

Very professional, extremely knowledgeable, and when there were minor issues they were able to schedule technicians ASAP. Installed a new furnace, coil, heat pump, and thermostat for a competitive price. Highly recommend!

Mike Underwood from Lifetime serviced our furnace and AC unit today and we were thoroughly impressed with his level of knowledge, professionalism and the effort he puts into work. Well done!

I was on a site with my brother and Mark was great. He answered questions I had without ever making me feel inadequate. Very personable. Did a great job.