HVAC reviews in Spokane, Washington

Very professional work. World class tools and sensors. They invest time to understand the needs of the customer and train their staff very well.

We have been using air Serv for many years and have NEVER been dissatisfied. From the top down, they are professional , knowledgeable, timely, polite, honest and friendly! I would highly recommend them to anyone needing anything related to HVAC or even installing a gas line for a fireplace or grill.

Aire Serv of Spokane responded to a complaint of water on the furnace room floor of my 83 year mother's home in April 2021. Aire Serve installed the furnace in 2017, four years prior. The technician repaired a leak in the exhaust pipe which was dripping due to their poor glue joint made during the installation for which she paid $85. This did not fix the problem. Mom called again after the furnace floor filled with water a second time. The technician returned and diagnosed the problem as a leak from her sprinkler system coming through the basement wall. Since the basement has never leaked, this seemed like a stretch. She was not billed for that visit but the technician also performed no work. Her son (me) went over and diagnosed the problem as a failed condensate pump and called Aire Serv with that diagnosis. The following morning, a technician came to replace the pump for which they charged Mom $360. The pump is $60 on Amazon. She paid the bill since the problem was fixed even though it was 20 minutes work to replace the pump. Four months later, the water on the furnace room floor was back, this time because the technician damaged the AC condensate line while installing the pump. Her son (me) fixed the leaky AC condensate line and Aire Serve was never contacted even though the leak was clearly from damage caused during replacement of the condensate pump. Now (4 months later) Mom received another $93 bill from Aire Serv for a "diagnostic fee" related to the pump replacement. The bill stated she received a written estimate for repairs. Aire Serv never provided any written estimate nor did they correctly diagnose the problem. Aire Serv is neither competent nor honest. You have been warned.

First time using this business. I was impressed by the professionalism and ease of my technician. Showed me everything that he was doing, gave tips for homeowner maintenance, and cleaned up when he was finished. My A/C condenser was leaking water through my furnace. Turned out to be a blockage in the condensation line. I also had the technician remove an old humidifier that was installed in my furnace, but had never been operational when I bought the home. After blocking the clog, updating the connection for my drip line, removing the humidifier, blocking off the holes from the humidifier and giving some great insight into my furnace the bill was very inexpensive. Oaid less than $300 to repair when I was worried I would need a whole new A/C condenser. I am having this company price out an entire filtration system replacement now (since my circa 2003 furnace has a terrible electric ozone style cleaner, and no traditional filters).
Based upon my experience with them, I highly recommend this company. As a realtor, I will recommended them to my clients as well.

We have used Aire Serv now for service twice and have had great experience with their personnel and with the work that they did. Very professional. We had them install new ducting in our attic for exhaust work we needed to have. The time before they came out and serviced our heat pump for our A/C and the owner himself took care of that one! It worked 10x better when he got done! Eric is so knowledgeable, friendly and courteous, and his staff represented him well. We will use them again and have referred them repeatedly and have gotten good feedback from our friends and neighbors as well.

AC went out and they were very prompt to send out a tech the same day who did a thorough inspection which required obtaining a new part so couldn't do the repair that day but came the next day, completed the repair and Hooray it worked! Robert, the technician who came both days was very good at explaining the problem, the fix and recommendations for continued care of what we could do ourselves and what servicing we should get in the future. Was very happy in this hot hot weather to have a relatively quick fix.

Mark was awesome, professional , on time, efficient, polite, knows his business. Second time I used Aire Serve, first time they fixed my AC and other companies wanted to replace it, that was several years ago. Highly recommend!

I will never go anywhere else. I had mainstream come out to service my furnace for the sale of my home. Unfortunately they found out I needed some repairs. they told me they could put in a new relay and replace the wire that was bad for 517.00 but they could not Guarantee it would last. they told me it would most likely break within the week and that I needed to get a new furnace. I thought this was fishy. I called Aire Service of Spokane. They came out and looked at the furnace and he was able to fix it that day (within a couple of hours). They replaced all relay's, new wire, air filter and gave me a one year warranty on the work done. he also made sure the new thermostat we put in ourselves was done correct all for 499. Nice, friendly and honest did not try to push me to purchase a new furnace. Told me my furnace was aged but in good working condition. Amazing!!!!

I called air serve because my furnace was making noises and sometimes would have this burning type smell. Had a fella come out, he did a very thorough check on my furnace and discovered what the issue was. They had to order the part and once it came in about four or five days later, the fella came back and install the new part and now it purrs like a kitten. They were professional, responsive, on time, and very nice to deal with. Will definitely hire again.

Eric is incredibly knowledgeable & rather than trying to sell the most profitable product, gave us the best options for our particular situation. His service was quick, installation well done & he made sure everything was perfect. His team is skilled & professional. And a special shout out for the receptionist who makes you feel like you are the only customer that matters.

First of all when calling around to get our AC working I was told by multiple companies that it would be 2-6 weeks before they could be out. Aire Serv was able to fit me in, in 6 days. And not only that but the customer service rep was the only one from any company that gave me three things to check and try before having a service person out. She was very informative and helpful. I still had to have a repair person out. Jeremy was phenomenal. He was reasonable and even gave us recommendations that would save us money. I will always call Aire Serv. They are honest, reasonable and helpful.

Had a great experience with Aire Serve this morning. I called and got an appointment the next morning. Martin was very friendly and helpful. He was on time, and found issue pretty quickly with our AC and was able to fix. He also briefly explained what he was doing and how the system worked. We are excited to have a cool home on our next hot day. I recommend Aire Serve and ask for Martin!

Aire Serv of Spokane is A-MAZING. I had them replace the original boiler for heating my house and replace the slightly newer hot water tank. They were able to condense both units into one. I couldn't be more pleased with the out come and the hardworking the technicians put into the installation... Martin and Trevor were very professional, worked hard to keep their work space compact and tighty. Eric, the owner, did a grate job of helping me find the right fix and keeping me up to date on the progress of the install. I highly recommend them. I will be looking to have them install a mini split in the future. Thank you Aire Serv!

I'm very pleased with Aire Serv, the service tech is very polite, professional. He was very patient with me as I am a little bit handicapped. He was on time, he troubleshot the problem in my furnace & repaired it quickly. We had heat in less than 30 mins which was greatly appreciated since we'd been without for 5 days because of the Thanksgiving Holiday. Thank you Aire Serv. Most importantly, thank you Martin, you're a true professional and a gentleman.
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Top notch quality service at affordable rates! Our furnace decided to act up just days before we were to leave on vacation. Calista sent a technician out ASAP. Anthony addressed all our concerns, fixed the issue & explained his repairs step by step. Knowing we were leaving soon, owner Eric, gave us a follow-up call to ensure everything was working well. Thank You, Aire Serv of Spokane, you are our go to!!

Aire Serv took care of my system issue with complete honesty, speed and professionalism. This was not the experience I had with several other local "name" businesses who attempted to lie, cheat and misrepresent the issue with my equipment. I am very impressed how fair and professional the Aire Serv technician was! Thank you so much!

Andrew was very polite, responsive to my dilemma and my questions. He fixed the problem almost immediately. When he needed assistance, he called the company and got advice. This is only the second time I’ve needed help with my furnace/AC and both experiences have been good with your company. I will continue to refer to them when I need help. And I will recommend them to other people.

Eric, the owner, is extremely knowledgable, helpful, professional, and a very reliable person. I have had really excellent assistance from him several times, and I completely trust him to be honest and fair. I plan to purchase a new boiler furnace and water heater system in the very near future from Air Serve. I've done my research and they come out on top.

Our complicated issue with old hydroponic wall heaters was resolved during the first visit. Our serviceman /owner, Eric, was incredibly knowledgeable and professional! He fixed everything and explained, in detail, how our system works and recommended improvements for future use. He is amazing, super smart, and has a wonderfully positive attitude. I highly recommend this company!

Martin handled everything on time and let us know what he was repairing.

Robert came out and looked our situation over. He offered us a few different solutions to fix our problem. We chose what to do and he got right to work and fixed the problem. It was very nice to have someone knowledgeable as well as showing us concern for the issue. They were very nice young people to work with us and helpful. Great representation for Aire Serv.