Plumbing reviews in Vancouver, Washington
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Our water heater started leaking and Jeremy was able to come out next day to take a look at it. He ended up replacing it along with some other work.. Jeremy was friendly, the prices seemed reasonable and we would definitely go through Cascade again for future plumbing needs.
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I’d give Christian 10 stars if I could! He went above and beyond to replace our leaking water heater, answered all of our questions, diagnosed and repaired a failed pressure control valve (the likely culprit behind the leak), and took the extra time to confirm the new unit works exactly as it should. Less than 24 hours after we discovered the issue, we are back in business with a fancy new unit and renewed peace of mind - all thanks to Christian!
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Christian is awesome! He was punctual, respectful, and communicated expectations. We even had an issue with a broken new toilet that wasn’t his fault and he still came out to re-repair. Hire him! You won’t regret it!
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Chris did a complete repipe and remodel at my house including the main line and I cannot recommend him enough for any plumbing projects. He walked in with a game plan, was punctual, and showed up for seven straight days to finish the rough in. Also was always available over call or text to answer any queries I may have had. His professionalism is impeccable and I feel I have found my guy for any plumbing needs, now or in the future. Great job Chris!
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Christian was great! He installed a new water heater when my old one died. He was informative, efficient, and provided excellent customer service. I will definitely be contacting Christian for all of my plumbing needs.
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My grandmother had a plumbing issue with her bathroom. We had called some other company first and boy was that a mistake! Not only did we get charged, but they didn’t fix the problem. When we called back they said they wouldn’t be able to help us for over 2 weeks, which for an elderly person with mobility issues we couldn’t wait that long to have an accessible toilet for her.
Luckily I found Cascade Clean Water online and gave them a call. They were able to come assess the problem in less than 30 minutes, and came back the very next day with the supplies they needed to fix it. The folks who helped us were so professional and incredibly kind. Beyond grateful for how they took care of my family like it was their own.
I know they have earned every 5 star review they have and honestly I’d leave an 8 star review if I could.
Don’t make my mistake, CALL CASCADE CLEAN WATER FIRST!!! -
Jeremy came out to provide an estimate on our bathtub install. He was polite, professional, and personable. Although we ended up using another contractor for this job, I was impressed with his customer service, and would absolutely consider using them in the future.
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Christian responded to my message within minutes, came out to us in less than 24 hours of our conversation, he was fast, efficient and kind! If I could give him 10 stars I would. He'll definitely be the person I call next time I have plumbing needs.
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Christian was great! He was quick to respond to my inquiry and come review what needed to be done. He was able to come fix the issue the following week which was awesome! He did a great job with the repairs and was very good at communicating with us as we were out of the country when he did the work.
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Great experience! I was replacing my water heater and ran into a problem I couldn't fix. I called Christian and he was at my house the same afternoon to get me up and running. He walked me through the potential problems then started testing each solution, starting with the least expensive first. He provided same-day service, that was friendly and efficient, I'll definitely call again!
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Christian saved my family!
Well, that may be a bit dramatic, but on a Sunday afternoon my 16 yr old water heater failed and MULTIPLE 24 hr shops didn't have anyone available. When I called Sound, Christian picked up and jumped into action. I was able to send pics of my existing setup and after discussing options and price, he was on the way with my new 50gal water heater.
He arrived promptly out to Hillsboro and got to work. There were a few hiccups with my existing system that didn't match with what was being installed, but he ran to the hardware store to pick up the necessary parts and finished the replacement.
My 2 and 4 year old were able to get their night-time baths shortly after he left and we'll have hot water for my wife and I in the AM.
Thank you Christian! -
Christian was quick to reach out and listen to my issue of a leak in a section of plumbing underneath my house. He was detailed and transparent with me, and gave a very good quote once he gathered as much information as he could. He was able to come out the same day. His work wasn't just quick, it was detailed and directly intentional to the issue. This isn't the first time I've had to have a plumber come out to my house but this was the best experience. Great prices, and great service.
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We discovered a small leak when we were repairing drywall. Christian came right out and solved the problem. Friendly, fast and professional and answered all my questions.
UPDATE: After this small repair, we hired Christian to repipe our house. His bid was very reasonable and he and his helper were able to get the job done for us on a very tight schedule. Highly recommended! -
Christian was referred to me by my contractor. He was prompt, efficient, and provided excellent customer service. He installed my toilet and made sure everything worked before leaving. Great job! I will definitely call him again when I need a plumber.
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Was able to make an appointment within a week. Responsive, knowledgeable, and great to work with. My issue was small but they took it just as seriously. Would work with them again.
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Christian is a really nice guy he know what is doing and have really reasonable prices.if I have another plumber job around the house I will definitely call him.he did a great job in my house and haul old heater and clean up. Also I will recommend him to everyone.
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Christian did an exceptional job installing our new sink, faucet and disposal. His experience and knowledge enabled him to complete a quality installation quickly.
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I recently had the pleasure of working with Christian, and I could not be more impressed with the service I received. From start to finish, the experience was seamless and professional.
Scheduling was a breeze—Christian responded to my inquiry promptly and found a time that worked with my schedule. Upon arrival, he was punctual and courteous, taking the time to explain the issue and the steps needed to resolve it. It was clear that Christian had a wealth of experience and knowledge, which immediately put me at ease.
The quality of the work was outstanding. Christian tackled the issue efficiently, and I was especially impressed with the attention to detail and the care taken to ensure everything was functioning perfectly. He also went the extra mile, offering helpful maintenance tips to prevent future problems.
What really stood out was his integrity—Christian was transparent about costs upfront, and there were no surprise charges at the end. The final price was exactly what was quoted, and the value for the service provided was exceptional.
I will definitely be calling Christian again for any future plumbing needs. I highly recommend him to anyone looking for a reliable, professional, and trustworthy plumber! -
Had an amazing experience with Christian at Cascade Clean Water! After our water pipes started to literally screech, I called several places to get a diagnosis and work done. Christian was prompt with a response back and set me up with an appointment the same day. He came out and within minutes, diagnosed my problem, ran to the store to purchase the necessary supplies, and was back to make the repairs. He replaced a faulty water pressure valve as well as our overfull water heater extension tank quickly, and we are now back to having quiet pipes with a better flow. His friendliness, knowledge, skill and pricing were also greatly appreciated.
I highly recommend Cascade Clean Water and will be calling on Christian for any future plumbing needs. Thank you! -
I had a great experience from the moment they picked up the phone. They heard my concern and was eager to help. Very friendly and puts the customer first. He heard that I was having a bad experience from a different company and wanted to make it right for my piece of mind. The price was right and the technician timing was quick and efficient. There were no hidden fees or extra charges, and no pressure to pay right on the spot. It was a very smooth and thorough transaction...I know exactly who I will call again for any future needs!
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One of your drivers almost caused damage to my vehicle this morning at Sunpointe Apartments. They were too impatient to wait for a vehicle to pass so I could turn left, and jumped the curb and ran over the sidewalk to turn left, with about 3 ft of space to get by me to make that turn before speeding off down the roadway. I have video I plan to turn over to the apartment complex as soon as I get home from work today as well as i will post it here with the license plate. This guy should not be driving on a public roadway if he's going to drive recklessly, in a company vehicle no less.