Water Damage Restoration reviews in Vancouver, Washington

Elijah and his team were amazing and help us go through the restoration process for our kitchen after a leaking pipe resulting in water damage of cabinets and a wall. They had great communication, professional crew and kept us up to speed with updates of progress, and he responded promptly to our concerns. Very high quality of materials and attention to detail. We are very happy with our new kitchen, highly recommend for kitchen renovations.

A pipe burst in the middle of the night and flooded our main level and basement. We were all asleep and woke up to water everywhere!
Delfino and the crew came right out and started with the cleanup right away. Experienced, knowledgeable and overall good dudes who helped restore and improve our home. Highly recommend!

Delfino at Restore Today showed up within a half hour and quickly assessed the emergency flood situation in our basement. They quickly cleaned up the water and set up dryers and helped with the insurance. Quick and effective service- highly recommend!

After the amount of rain we got, we unfortunately experienced some flooding. Delfino came within an half hour of calling and explained everything step by step and made the stressful experience a little less stressful. He is very personable, friendly and sympathetic to the situation. It was reassuring that he knew what he was doing and that the guys he brought with him were knowledgeable. They kept the area clean while in and out of the crawl space and cleaned up after them selves. Delfino was resourceful with offering additional companies he recommended, to get a sump pump installed. Misael and Delfino came a week later to fix a furnace vent that was knocked loose by another worker. They were here within 15 minutes of the call and fixed the issue no problem, no issues! Misael was also in the home multiple times during the initial job and last job. He is very polite, respectful and a hard worker. We absolutely thank USA Restoration…. Delfino and Misael is where it’s at! Will totally go through this company again if we need them and will ask for these two!

Follow up my water damage project. Devon from USA Restoration company is so amazing! He came with all the equipments for dryer needed, set everything up quickly, and showed up every day on time for follow-ups. Super responsible and professional — really impressed with his service.

I’m very happy with the emergency response of USA Restoration. Devon and crew was a big help on mitigating water damage throughout my home and did it in a timely manner. Very personable, polite and had great skills and knowledge on what exactly to do. I’m thankful I called them and got the help I needed. I would recommend this company to anyone who gets in a situation where water damage, fire, or mold is occurring these guys are great. Thanks again.

Update: I’ve chosen USA restoration for my reconstruction and am at the drywall and texture phase. Nic and Roman came in and did an amazing job. They were very respectful and worked safe and fast. I was truly impressed with their skills on making it look so easy. You can tell they have a ton of valuable experience in the field. Thank you Nic and Roman for being very personable, respectful, and hard working. You guys rock.

DryTike Restoration was the best. They were able to get someone out immediately to help with our house leak. Mark was great. Assessed and fixed the problem quickly. If I ever have a need, I would definitely use DryTime again and recommend them to everyone!

OUTSTANDING service!!!
We were referred to DY by our plumber. What went from a little water leak led to a discovery of major damage to our kitchen.
Danielle was prompt, friendly and impressive in her knowledge of what we could expect. She explained the process thoroughly and was patient with questions.
The crew that worked on the demolition, were respectful (caring!) and went above and beyond our expectations. They knew how stressful the situation was and were reassuring. There was absolutely nothing I would report as a negative.

I recently worked with DryTime Restoration and was very satisfied with their service. Ricky Diaz responded quickly, assessed the damage, and explained the process clearly. Nolan B. and Jessie C. were prompt and efficient in restoring my crawlspace. Their communication and commitment to my satisfaction stood out. I highly recommend DryTime Restoration for reliable and professional help. Special thanks to the owner and the entire team!

Matt, Andrew and Cole were fantastic. Not only were they prompt and communicated very well, they were completely candid about needing better test results from a different company that did the testing and was not thorough enough. Instead of just trying to rip open walls and start guessing on what needed to be repaired, they made sure they were looking into the right places. They provided me with a thorough estimate prior to doing any work. Friendly, knowledgeable, honest..
All of these things speak volumes about the integrity of this company and I would 100% recommend them to anyone .

The response was prompt; the price was reasonable; the work was quality; the clean up was thorough. But Justin's (Customer Service Rep) empathetic listening, genuine desire to understand our concerns, and his expert knowledge of both the technical and human aspects of this ungodly lengthily, life-disrupting process was the "Sanity saving grace" in helping us get through the time takes to do a truly professional job. That is so opposite to the typical "customer service" response now prevalent in America. His approach creates and leaves a favorable impression about DryTime Restoration, and makes me glad to be able to share these earned remarks.

Are you here because something just went wrong in your house, and you’re kind of freaking out? Stop, and call these people. These are your people.

Our toilet overflowed and left water in the ceiling. I called them and explained, and Ian worked it out so that he could come check it out the next day. I didn’t know the first thing about what to do, how insurance works, needing to immediately mitigate, anything. Ian gave me the honest advice and I can tell you from the other side of mitigation—9 affected areas later—trusting him paid off.

Start to finish, everyone we interacted with was down to earth and honest and just was on their shit. As someone who is cynical about business and insurance, these dudes were quite literally like my advocates with the whole process, insurance steps included. They made sure they were there bright and early when the insurance adjuster came.. all of it. I immediately trusted them for advice.

At the end, Aris came along just to help us with the next steps of reconstruction—something DryTime doesn’t even necessarily do themselves. He just wanted us to be set up for everything. Even the weekend people who came to check how the moisture was dissipating were awesome. Text me to let me know they locked up behind them when I had to leave before them.

I’m not usually one to write reviews, but I can’t say enough good things about the people that were all up in my business for days. I was really happy to have them on our side.

Shouting out the people from DryTime who saved our butts in no particular order:

Ian
Jesse
Markees
Josh
Ashton
Corey
Aris
Mark

Seriously, thanks guys. If you’re currently needing some kind of water damage mitigation… CALL THEM.

We’ve had a very positive experience with DryTime, who we hired to remediate our dishwasher leak and associated damage. They responded promptly, quickly took action to help us stabilize the situation, and helped us understand our options for remediation. Patrick, Andrew, Cole, Matt, and Blake were all respectful, competent, and hard-working professionals. Thank you!

DryTime Restoration performed water mitigation services for us after a water leak in our kitchen. Patrick and his team were very professional, efficient and timely, and easy to communicate with. When it came to communicating with our insurance provider, Justin was able to effectively negotiate a result that was agreeable to all parties. I would heartily recommend DryTime for your water mitigation needs.

December 18 after 11 at night I woke to find 4inches of water in our finished basement. My first and only call was to DryTine Restoration. They were at my house in less than an hour even though it was a crazy storm outside and they are at least 50min away from my house. Matt, Ashton and Blake showed up and told me to relax and they would take care of it and they worked tirelessly throughout the night not leaving till 6am. Unbelievable service and attitude from all of them they turned an emergency into the best experience I could have had considering the situation. I will recommend these guys forever. Thank you so much guys!

Matt and Anthony offered same day inspection of the water damage from a shower faucet leak. They evaluated the damage and started dehumidifying right away. We are happy with their suggestions and look forward to working with them.

Dry Time Restoration is an awesome company. Josh, the service man, was incredible. Without hesitation, I can honestly say Josh was the consummate professional: polite, knowledgeable, understanding, and most of all, helpful with the follow up services we needed to resolve our water problem(s). Thank you Josh! And thank you Dry Time. You people rock! Sincerely, Gary and Patti Jackman.

Daniel Hahn came to our home for a possible bathroom leak, at which time he noticed our kitchen floor had not dried from water saturation. It didn't take him 10 minutes before making the decision to set up his equipment and begin an emergency dry out phase. As the Project Manager he oversaw all aspects of our mitigation, demolition, and dry out claim. He and his crew handled themselves with friendly and considerate professionalism. I'm grateful to have had Daniel as our fist point of contact. I highly recommend Daniel for anything you need. His skills are uniquely his, and his alone.

Drytime came out within an hour of being called about a leak from a rusted through drain pipe in our kitchen. Mark, our project manager, was very thorough in our assessment and patient with our questions. His communication throughout the process was fantastic. Mark, Blake K, and Jesse did a really great job with the work that had to be done. They were all kind, professional, and knowledgeable. As first time home owners, they really made us feel like we were in good hands!

Matt is so amazing and so helpful. My husband calle this company and they called back with in minute and sent Matt out to our home that day. He came back the very next day to start setting up. The 3rd day Matt, Andrew, Blake and Patrick all showed up and got our home all cleaned and taken care of. Very friendly efficient kept there work areas clean. Highly recommend this company and there amazing staff.

The dry time team of Patrick, Matt, Anthony and Blake did an outstanding job in remediating the mold and moisture problem we encountered under our house. We had leaks in two pipes, hot water pipes that created significant moisture, which was absorbed by the plywood on the wall walls and created mold. Dry time did an excellent job in removing the mold, drying the space and cleaning up after their work just truly outstanding.