Plumbing reviews in Milwaukee, Wisconsin
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I replaced my kitchen strainer basket, but couldn't get the last step done to connect it and keep water from running to bucket.
He was SO helpful explaining step by step what I needed to go to stop it.
Many U Tube videos were not helping.
Thanks guys....would highly recommend your service. -
Excellent knowledgeable sales guys. Just take in a old part or picture of what Plumbing item you need they will have it on the counter faster than you can show them the part or picture. Reasonable prices too.
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I called for an estimate, but the representative was not the friendliest. He blamed me for not using the exact words he wanted me to use.
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Friendly guys, came in did the job in practically no time. I haven't had any issues since! Would 100% recommend!
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Did not unclog drain after I asked for it to be snaked, ran water only and said it was fixed. I called back to inform of issue, co-owner lied like his company wasn’t the ones that came out. Highly don’t recommend, use at your own risk.
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If you want professional, good employees who know what they're doing, do not hire these people. My landlords house warranty used this company for our plumbing issues. They were rude, cancelled appointments without letting us know and left us without running water for over two weeks. Communication with their customers and amongst themselves was deplorable. I would have had better luck hiring a monkey with a wrench.
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Absolutely awful! Would never use them. They were assigned to me by my home warranty company. They called quickly to find out the problems I was having and scheduled an appointment, They showed up on time, took my service call money, said they could not do any repairs, told me their paperwork did not list the problem correctly, and then left. I called back and spoke to the owner. He said it was the warranty company's problem not his. He then told me he would contact the warranty company and call me back. It's been three weeks and I've heard nothing. This doesn't surprise me based on the reviews. I contacted a different company, who fixed my problems, and explained to me Carl's is in the business of collecting warranty service call fees, and does little repair work. STAY AWAY
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Assigned Carl's through HSA (my home warranty company) after being assigned another plumbing company who "didn't clear drain blockages." The plumber came to our home promptly and was courteous. He was unable to initially clear the blockage, but returned the next business day with different equipment and successfully fixed our issue.
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We called Carl's because of a blockage in the line flowing from our home. Carl's did partially clear it but said they were not able to clear it all. We paid them to return with their camera which they ran through the line and located the blockage under our basement floor. They said they would call us with the estimate to fix it as well as for a new toilet that we needed. After a week with no call I called them and asked for the estimate. I was told they didn't have it yet but would call back that day. Two weeks later I got fed up and called another plumber who was over the next day, gave me an estimate on the spot, came back a week later as promised and fixed the problems to our complete satisfaction. Tod date we still have no estimate from Carl's.
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Our home warranty company assigned Carl's to replace our hot water heater. I looked them up and saw all these mixed reviews... figured we would give them a chance. I wish we hadn't. We've dealt with a lot of contractors and businesses in the industry while remodeling the house - Carl's was the least professional and most rude. They didn't seem to care about our business; the technician left out doors open when he came and went and left rust stains on our floors and stairs from the water that came out of the old hot water heater. They were not punctual and showed up outside of the time frames they quoted to us.
Being more polite and professional would have gotten them a better review. I will not work with them in the future and suggest if you're in the same boat that you ask the home warranty company for a different vendor. -
I had a leak in my basement that turned out to be a wax seal from my toilet that needed replacing. Chris was the plumber that came out. He was very polite and fast with his work. My leaking issue is now fixed. I would recommend this place and give them the benefit of the doubt! Thanks Chris.
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Chris was the plumber that came out to our house, and he did a fantastic job. A previous company had completely botched our gas line and turned the situation into a dangerous one where We Energies had to cut the gas off and we were without for 5 days. Chris got here, was able to fix the problem right away, and was a true professional. He took the time to make sure all my appliances were operating correctly after fixing the leak, and even answered a few other questions I had about our plumbing system. I could not recommend him more highly.
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Carls's Plumbing did a great job! They were at my residence 2 separate times. All employees over the phone and at my home were professional, kind, and respectful. They installed my water heater, pulled out the old one, and also lined my chimney. I would recommend them to everyone! I had to schedule my chimney lining for after the snow melted, the only reason I had to schedule a second visit, which is understandable. Great job to all the employees at Carl's Plumbing!
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I was nervous about my home warranty company sending out Carl's Plumbing to repair a small leak because of all the negative reviews. But the guy that came out was super professional and got the job done quickly. There was something not covered by my home warranty and he took care of that also, and was cheaper than he originally thought.
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Roman electric wanted to charge us 1500 fr a repair. Carl’s plumbing was much more reasonable, quick, and solved our issue. Highly recommend!
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I have a home warranty and this is the only company that they have for Oconomowoc, Wi. I called the warranty company on 10/12 to report a toilet leaking into the tub and down into a finished basement. I never heard from them - I called Carls on 10/13 and was informed they couldn’t get out until 10/19. I got no where with the warranty company who informed me they had 48 hrs to contact me. I just received a call today 10/19 from Carls wanting to make an appointment for 10/26! If I could give a negative number I would.
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My Home Warranty AHS had Carl's Plumbing service an expedited claim on my sump pump. Paul came out. called me 15 minutes before arrival to let me know he was on his way. Was Polite, Professional, and Friendly. Had a great experience!
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Carl's Plumbing was assigned to me under my home warranty and I was relieved that I can get assistance with my plumbing. Tony provided great services, he was patient with me and able to answer all my questions in which I now understand.
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Called my home warranty company about a hot water heater that failed and needed to be fixed / replaced at 7:10am. They referred me to Carl"s and I got a call back from then by 8am, and scheduled me up for a tech to come out around noon. Their tech Pat showed up, found the heater had to be replaced, and had the new hot water heater installed and working by 2:30. Pat was very professional, personable, knowledgeable and completed the install quickly and correctly. Would definitely recommend Carl's and use them again in the future if needed.
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My daughter needed her hot water heater replaced. He arrived promptly and started to replace it. Since it is an older house, there were other problems that became evident. He called my daughter to explain what else needed to be done, and came back the following week to complete the job. She is very satisfied with the result.
Everyone was so nice from the first phone call until the end. Very professional work. I would highly recommend.
Just a side note, they are located 45 minutes away and arrived promptly both times. -
Carls came out in May because our sump pump was not running. Some “adjustments” were made to prevent the float from catching on the crock which were to have prevented it from not engaging in the future. After the same problem occurred 2 months later, I called to request paperwork detailing what had been done as all I received was a receipt for payment. Brian, the individual taking my call at Carl’s, refused to provide this even though it was authorized by the warranty company which I used. After calling the warranty company, they confirmed this information could have been shared directly with me. Their behavior is very telling...I would discourage you from considering this business as a viable option. I see now, I am clearly far from the only one who has concerns about the integrity of the business. Try someone else - I think you will find you are better off!