HVAC reviews in Mesa, Arizona

Our a/c stopped working on the weekend. On Monday I contacted a neighbor who recommended then. A repairman was here by 10 am. The air handler motor was bad. Had a replacement on his truck and had the a/c working within an hour.

Ben was amazing to work with. He responded to our issue in a very timely and quick manner. He was able to resolve the issue caused by another company. HIGHLY Recommend Fresh Breeze.

Service:

AC Tune UP: Fresh Breeze Employee Bailey: basically was here for less then 20 min - try to sell me an AC Capicator Job for 399 Dollars - I basically google it and saw the cost of the price of the capacitor is no greater then 60 dollars - so I asked him why he is charging so much - he state it includes labor too - Form Business prospective, I would understand he charged me extra for the AC Capicator (lets assume 120 Dollar) but to charge 200 plus for labor (plus an additional 65 for service) seems ludicrous to me - Funny part is I watched him and it took him 5 min to take it out and put It back. I did call the market, the prices varies but no one was charging this much.

Back to AC Tune UP: I am not the expert in this, but you would think the evaluation of the coolant level would be a standard.

Overall Disappointment experience. I personally would not recommend them to anyone.

They are amazing. Air went out on Saturday june 28th. By Monday morning 9 am all done. So wonderful and I am so very GREATFUL! the best ever!!!!

Ben with Fresh Breeze is an honest businessman. We have shopped around and he has fair prices. We always get fast, reliable service from him. His quality of work is superb!

Fresh Breeze is great. They are always very professional and easy to deal with. Had to get my AC repaired and they were here within a few hours and got everything up and running like new! Would definitely recommend them for AC needs!

When your AC goes out it's hard to settle on the best decision for which AC brand to go with and even what contractor. And you have a very short window to figure out best until for best price...it's so hot out there!! I am proud to say that Ben was the best person with a really reliable unit! Thank you Fresh Breeze for helping me and my family!

I recently purchased a house and wanted peace of mind regarding the AC/heater . The technician, Bailey, came out (on time!) and was very professional. All my questions were answered and I feel comfortable turning my heater on knowing everything is in good shape! I highly recommend Fresh Breeze.

This company especially Ben the owner, is amazing! They helped me out when our AC stopped working (118°)- they were prompted, they were honest and gave me the options I had and then did a great job of following up, to make sure We were happy with everything they did. I highly recommend them to all my friends, family & clients.

These guys are the best and very kind humans!! My AC want working well and they came super quick and fix the problem. The solution was easy and they didn’t charge me anything. They also gave me tips of how to take care of my ac unit. Thank you so much!

I had Ben from Fresh Breeze come by because I thought i was out of Freon. He showed up on time and sent me a text and voicemail that he was on his way. It turns out i had put too strong of filters in the 3 ac units i had. He had advised me to get purifiers to clean the air, and let the ac unit do its work cooling. I was discussing installing HomeKit ready thermostats to control the bill. He told me which ones to get and when i messed up the install on one of them he was available to help me over the phone. He went above and beyond my expectation of an A/C repair person. I would HIGHLY recommend him for any HVAC work. Thank you Ben, I appreciate it...a lot.

Wouldn't you know, on the first hot day of the year, my parents A/C died?
Fresh Breeze to the rescue!
Ben arrived about 20 minutes after I called. He really went out of his way to find solutions that fit our budget.
We really appreciated his caring and professionalism.
Great service and you can even reserve an appointment online!

Ben has been working on my AC units now for 4 years. He is very fairly priced and reliable. He is a straight shooter and doesn't try to take advantage of you like some of the bigger heating and AC companies. I would highly recommend Fresh Breeze to anyone for their heating and AC needs.

Ben came over at 7AM and helped me out with getting my AC running until I get a new one installed, his knowledge and Customer Service is rare anymore, he is Honest and trustworthy another Rarity!
Can’t say enough about him and this Company!!

We were referred by a neighbor and couldn’t be happier. We were able to make the appointment online, Mike showed up and was very helpful. We hadn’t serviced the AC for 3 years and he was honest and explained both units for us and made recommendations. Freon was low and he found one capacitor that was on its last leg. He got up in the attic and did a full inspection up there too. Several pounds of Freon between 2 ac units and a new capacitor and it was less than a typical Costco trip. I’m happy to make 12 year old ac units last another year.

Hands down the best heating and cooling company I've ever worked with, been using them over 10 years now. I've referred Ben and his crew to countless friends and clients and never gotten anything but terrific feedback. I wouldn't hesitate to recommend them to anyone.

8/5/22 - Great service from this company. Less than 1 hour from the time I contacted Ben until they showed up and looked the blower motor on my heat pump/AC. Gave me a price and ran to buy the parts needed. Back in less than 1 hour and fixed that issue. I had a sneaking suspicion that there may be another issue causing my very low air flow and sure enough there was. The insulation in the turndown trunk going into the roof had separated and was blocking airflow. Ben and his partner had it opened up and fixed in a flash at no extra cost to me. This is old school service that you don't see much of these days! I will have Ben and his team back for some maintenance work this fall once it cools off a bit.

Honest, reliable, trustworthy. Those three words not only describe Ben as a person but also the manner in which he conducts his business.

I called Ben because I thought I needed a new air conditioning unit. Ben was on-site to provide a free estimate and did a thorough inspection of the air conditioning unit. As a result of his thorough inspection, Ben concluded that all that was needed was a new capacitor. At 5% of the cost of a new air conditioning unit!

Do yourself a favor and call Ben first for any of your air conditioning needs before you call anybody else. If you do, you'll become a customer for life just like I am.

This may be the easiest 5 star rating I've given! My AC went out last night around midnight (on one of the hottest evenings of the year - 114 yesterday and supposed to be at least 114 today). I called these guys 1st thing this morning to see when the earliest someone could drop by and look at my system. Ben said he had an install to do this morning, but he'd at least get to me early afternoon. A little after 10 am, Bailey (from Fresh Breeze) called and asked if it was OK if he could come right over - 10 minutes later he's knocking at my door. Bailey introduced himself, asked me a littler about my AC problem then looked quickly at my blower unit inside. He "guessed" it was the run capacitor, but he was going to check my outside unit to confirm. 15 minutes later, he knocked on my door and said everything is fixed and it should be running fine :-)
After he verified everything was good, he said he validated my run cap was bad, called Goodman (who made the unit) and confirmed that both parts and labor were covered under warranty (even though I DID NOT buy my system from Fresh Breeze), replaced the run cap and said everything is covered! 2 minutes later he was gone! I went from NO AC on one of the hottest days of the year to a nice, cooling system in about 30 minutes (and only a couple hours after I called them) all at no money out of my pocket! Amazing.
Bought my original system from Goettl, but they won't even take care of their own customers under warranty without an appointment that usually is at least a week out, but Fresh Breeze rocks and these guys will get all my future work and they'll be the guys I share with my neighbors!
Excellent customer service guys - thanks!

Recommended through a guy at work, Ben was very helpful right from the start. Seems to be honest and his quote was the lowest we received, a couple companies came close but a couple companies were charging 5-7k more. Worked with me on schedule, showed up on time and made pretty quick work out of it. Took a little under 5 hours total for a split unit. Still on the first day and will update if anything changes but blowing strong and cold so far. Nice Goodman install, much quieter than our 10 year old unit. Haven't had to have a service call yet obviously, I'll update if we do. Thanks Ben, you were much appreciated!
Update 5/21:
Haven't had a single issue with it. In fact we thought something might be wrong this January, it was heating the house and it seemed to be turning off and then right back on. Called them and they had a guy out THAT MORNING to look at it. Turns out it was just cooler than usual nights and it was running a defrost and then turning on just love it should. 4 months later and running like the day it was installed. No regrets!

Ben and Fresh Breeze have my best interests at heart. This is not very common these days. Ben answered his phone late Saturday night and my AC was running smoothly again Sunday morning. He does not suggest things that are not necessary. It is very evident that his clients are very important to him. He is extremely knowledgeable, reliable, and honest. I highly recommend Fresh Breeze.