Appliance Repair reviews in Phoenix, Arizona

Brian was the technician did a great job was very thorough. Nobody was talking about took care of the problem the way he went.

Josh, showed up excited to take care of the problem with my fridge. As he was working on it he explained to me the problem and how to prevent it from happening again, which was a simple solution.
Before he put it back to gather he made sure all the pieces were cleaned with my help and he left my fridge looking better than when he arrived. He is super friendly and very efficient, came well prepared with everything he needed. So grateful for him.

Technician Devin Curran was prompt, professional, courteous, friendly and most of all competent. What a refreshing delight of a service visit.

What service, what consideration, what attention, and what excellence!! Thank you Guy for your initial visit where you nailed the problems with our double Wolf oven and explained all issues. Thank you to you and Robert who effectively and efficiently pulled apart the ovens and put them both back together again. You guys were incredible. Convention roasted the veggies and they came out evenly roasted and excellent. YEA!!

Tri City was wonderful! Great communication from the moment booking my service all the way until completion. Josh was our tech, he was prompt, informative and went beyond my expectations and followed up the next day! Definitely recommend!!

Josh was polite, punctual, and knowledgeable. He fixed the issue right away! Great service .

Very professional, on time and Josh is courteous. I’ve used TriCity appliance many times over the years and I have never been disappointed.

Tri City has been great. From accommodating scheduling to a very friendly and thorough technician, Robert. Previous maintenance on our Sub Zero had been done by a home warranty company vendor. The issue was never resolved. Tri-City got here and solved it right away. Very happy customer!

Jalen is awesome. He really went above and beyond. I would give home 6 stars if I could.

Josh was our technician. He was very professional and amiable. He obviously knew what to do took charge and had our cooktop fixed in a most reasonable time. We would recommend Josh to anyone who asked us for a referral.

Josh our service tech was right on time and very knowledgeable. He answered all our questions and explained how to clean our stove top vent filters. Checked out our refrigerator ensuring everything was ok.

Mark and Omar were saddled with an extensive repair of a dual fuel range, and they showed off a very high level of expertise! They took the range completely apart, and that’s no simple thing. They were neat and precise, and very careful with everything! It took less than the expected 3 hours, and all worked perfectly.

Warranty service for a sub zero freezer that had ice build up in the cabinet and wasn't cooling for a period of time, but then started working, but made an appointment anyway. Josh arrived at the front part of the appointment window. Very thorough and explained everything in detail and in a way a non-engineer could understand. End of day we probably had something keeping the door open and a non-issue, but is great to have piece of mind (thanks to the thoroughness) that everything is working. Josh answered all my questions and was very respectful of our home. Would not hesitate to have Tri-City come out for any type of service in the future.

My Wolf brand microwave went out so I called Tri-City. Their service technician Jon did an excellent job on the repair. I thought it would take two trips to fix it but he had the part and got it running in no time. Jon also took the time to test the microwave every step of the repair and reassembly to ensure it was working properly. Highly recommend Jon and Tri-City!

The service was great. Tri-City sent a good amount of notifications and reminders prior to the service. Jon, our tech, was extremely experienced and knowledgeable. He took to the time to talk through his diagnostic steps and also explained how things are supposed to work. I had many questions for him and he answered them all. I'm happy that Subzero has retained this company to perform their factory authorized service and repairs.

John Allerton is a very knowledgable technician. Always pleased in his service.

Josh was very professional and he fixed my Sub-Zero in no time. He knew exactly what needed to be done and the costing and exact repair price was all upfront and transparent. Really happy with the service !!

Josh identified the problem and proposed a solution. Reasonably priced and quickly resolved. I will definitely call TriCity again if I need expert help with my fridge.

Our tech, Brian, replaced a circuit board in our 20 year old Wolf oven. Repair was done quickly and oven works great. We are very happy with the service.

Our subzero is only 3 months old and the button on the door stuck in so the fridge stopped cooling. Devin from Tri City was fantastic. Very thorough and got us up and running again. Even called the next day to make sure everything was working properly.

Awesome service experience. Josh with Tri-City Appliance did a great job. He was thorough and quick and provided excellent education on our new fridge.