HVAC reviews in Phoenix, Arizona

David of Biltmore Mechanical is an absolute TREASURE! My A/C unit stopped working and I was completely gutted. David came out within a couple hours of my call and diagnosed my problem with integrity. He could have went the easy way out and told me my A/C was from the stone age (it's REALLY old) and there was no hope. Instead, he assessed and communicated the parts I needed in a step-wise fashion. He even changed them the SAME DAY!!! His personality, skill set, and pricing is why I would recommend him to anyone, anytime, and anywhere

Hands down best service. David is professional, attentive but above all trustworthy. As a small business owner he truly helped to resolve my a/c issue in my place of business. He arrive promptly and came to the rescue on 2 separate occasions. He really educated me about the issue and remedied the solution quickly. Repairs can be stressful and he truly helped to alleviate the headache. The only person I will try with any a/c issues going forward! Thank you David!

Please reach out to Biltmore Mechanical for your AC needs. I just went through a nightmare with my home warranty company. They almost killed our system by wiring things wrong. I called David/Biltmore Mechanical and they came out the SAME day, realized the issue and fixed our issue with completely reasonable pricing. I would recommend them to my friends and family and would not go to anyone else.

I am so grateful to David at Biltmore Mechanical! My AC went out mid afternoon on a 116 degree day. I called around 3:30pm, and he was able to squeeze my AC in before 7pm. He was super patient with all my question, explaining some of the mechanics of the AC to me. He got my AC repaired in minimal time and did a full diagnostics to give me piece of mind.

I definitely recommend David and Biltmore Mechanical!

Woke up with AC issues on my older unit. Saw a few neighbors recommending David on nextdoor and decided to give him a call. He was able to stop by and fix the issue within just a couple of hours. He was very knowledgeable about my unit and took the time to answer a few questions I had. Definitely will be giving him a call next time as well.

David is amazing! He came out the same day I called in 110 degrees and fixed my AC so quickly! He took the time to explain to me the issues with the unit and answered all my questions. You can tell he truly cares about his customers!

Our 14 year old York heat pump / air conditioner was running but seemed like it wasn't putting out as much cold air as normal. I also had condensation water collecting in the compressor section. I texted David in the morning and he came to the house about 12:30 p.m. the same day. He hooked up his gauges and determined that all the numbers were good. He also checked volts / amps / capacitor, etc. - also all good. He indicated that the condensation water in the compressor section was normal for humid conditions and that it was nothing to be concerned about. He concluded that the unit was in good operating condition and that there was nothing to be done. I appreciated his friendliness, good attitude and honesty - he's a hard working guy. He made no effort to sell unneeded equipment or services and was reasonable in his billing. I'll be using David again in the future.

David did a great job replacing my old unit. I was pleased with the whole process, from quote to completion.

Thanks David for taking care of our new ac unit.
We are so happy with the service from Biltmore Mechanical. David replaced our old unit and install new ducts and vents in our house.
We got air flow all over the house and in every room. His price is by far more reasonable than our other quotes. David is honest and very professional, he does great work. He cleans up everything and the new ac unit looks great.
Thanks so much David.
We will refer everyone to use Biltmore Mechanical.

Thank you David for resolving our AC problem. After few months, our new system started to blow warm air during hot hours.
Original company that installed my condenser wanted to replace perfectly functioning compressor and charge me about thousand $,
I was very upset because “We just got a new system few months ago ! “ It didn’t feel right so I called manufacturer and they sent me list of authorized dealers to get second opinion. I randomly picked and called Biltmore.
David came over same day, took his time and did the testing correctly and determined that my system had too much refrigerant. My compressor was fine ! I was blown away. I’m customer for life.
God Bless You.

David went above and beyond and will call him next time I need help. My home warranty company assigned another vendor but they could not come out until later in the week. It was over 110 degrees and I could not wait that long. The home warranty company approved me to find my own vendor. I found David on Yelp and Google and he had wonderful reviews. I can see why. This was on a Monday afternoon when I found him and he came out at 9pm that night to diagnose and my unit was fixed by the next morning at 8am. That is phenomenal and I am so fortunate. He is honest, professional, and goes above and beyond. He was nice enough to squeeze me in early just because I had already been without AC a couple of days. Do yourself a favor and use David and his company. You won't regret it. He made a stressful situation so easy. I wish you and your business continued success.

This is an update of David coming to the rescue again July 2024. Long story short he came out on Sunday with a same day call to fix my AC unit. I had to be reimbursed from my Home Warranty company and was patient with me going through that process as well. Thank you David and I really appreciate you. He had me up and running the same day within a few hours of calling.

David is the best! He’s helped us with our a/c needs multiple times and each experience has been great. It’s refreshing to work with a contractor who actually provides effective communication, prompt service and gives you transparent pricing. Don’t waste your time or money on other subpar a/c companies who will try to rip you off!

David Flores did a magnificent job with my A/C install and fixed the duct work that the previous company messed up. I wasn't getting enough air in the large bedroom, but now it works great! The previous installer was Chas Roberts-Booo- who denied that there was ever a problem. David is honest and his pricing is very reasonable. I highly recommend Biltmore Mechanical for your A/C installation.

As with most AC issues - they are emergencies. David was able to fit us into his schedule and quickly assess and resolve the issue.

My family really appreciated his quick response and ability to resolve the issue economically for us.

thank you

Unhappy with tune up service, my AC was cooling fine before tune up and first time after starting up, its not cooling anymore.

Update: David was in communication to resolve the issue immediately. He made plans to visit right away and check the unit. He noticed the three phase disconnect was properly turn on, due the age of it, and resolved the issue immediately. I appreciate his promptness and expertise to resolve the issue and do good by his customers.

By far the BEST experience we have ever had since owning a home. No one wants their air to go out in the prime of the summer. David was the quickest, kindest, most efficient, HONEST business owner we've ever worked with!!

David does amazing ac work! Always gives great advice, service, and fair pricing. I would happily recommend him for ac work.

Poor communication. Good service once they got here.

A trip fee is completely understandable, but failing to communicate that there is one when talking over the phone then dropping a $90 charge in your customer’s lap is a problem. And this is after I specifically told you guys the problem I was having (fried indoor blower motor).

Christian brothers had better pricing options anyways. They offered me a whole maintenance plan (which included multiple free checkups throughout the year) that also includes the labor I need done for slightly less than the estimate I was given here. Oh, and they came out to check on my unit and give an estimate for free.

Daniel of Diamond Air was the first inspector not to damage the access to the attic! He was professional, friendly and a pleasure to connect with. Thank you, Daniel.

I am so happy that I got connected with Diamond AC to get a second opinion on a service that was recommended by Goettl. The indoor coil did need to be cleaned but Goettl never identified the root cause, which was duct leakage and insulation, which was what was found on the indoor coil. Diamond AC tech Ryan McClune did a thorough inspection and I moved forward with duct cleaning and Aeroseal, which corrected the 40% of air that was escaping! Goettl never tested the ducts or the AC efficiency when placing a new unit 2 years ago ($22K unit, which I'm now understanding was a ripoff). Prior to the new unit, Goettl did a duct cleaning for no small cost but never mentioned anything about any duct leakage. When the Diamond crew was in the attic, there was also a disconnected metal trunk line in which my AC air was just spilling into the attic. When Goettl placed the new unit and additional return, they should've checked all the ducts and should've seen that disconnection. The Diamond crews were timely, thorough, and offered great service and communication. While the crew was working here yesterday, the manager came around and checked on the job. Great service all around. I now have confidence that my two newer units will last longer now that I have this company maintaining them. I have them also working on my 2nd property. I highly recommend Diamond AC.

We had someone come out, who was quite pleasant and thought he could fix our issue with the AC by changing our coolant for a few hundred bucks, so we did.

The AC issue was still not resolved, and so we tried talking to the manager, Christian, who we felt just made fun of us for even suggesting a discount for nothing being fixed and having to come back and made no accommodations to fix the issue. He laughed at me when I didn't know how to check if it was working and said "It's simple".

They seem more interested in making money and selling their yearly plans. Would not recommend this place.