HVAC reviews in Phoenix, Arizona

Absolutely wonderful fast and friendly service. I called on a Sunday and they happily helped set up an appointment for Monday. The next day they were able to come earlier than our scheduled appointment which was wonderful for us. Our repair man, Dayton, was fast, friendly and efficient. He explained everything throughly and gave us a very reasonable quote. We will definitely stick with Goettl!

Russ was amazing! He has very polite and professional. He explained everything he did and made a great impression. He also tolerated all 5 of my dogs going in and out.. We would definitely recommend him and use him again. Thanks Russ.

Christian came out today for a/c maintenance and did a great job. Cleaned our unit and helped with financing. Excellent customer service. Did a great job of explaining situation and our options.

Lupe was great did everything that was expected and more. He made sure the system ran before he left. He was respectful of our cats and dogs and make sure they didn't run out of our house. He asked if I had any questions.

Christian M was amazing at his job, he fixed the problem on our air conditioning unit, but more than that he was respectful and trustworthy. It’s a big deal having 5 kids and allowing outsiders in the home. But he was amazing on all accounts. Highly recommend him!

MY Goettl tech, Damian, was fantastic. Very professional, identified the issue with my HVAC quickly. Explained the issue and had us up and running with cold AC. This is my second time using Goettl. Their radio add is spot on. Trust this company!

So far my experience has been completely positive. I got a great deal (better than I'd expect), the technician, manager, and installation crew were all great. They took time to explain everything and made sure I understood 100% of what the details were. They did such a clean job. It was quick and seamless thankfully and I now have a brand new HVAC unit that is running amazingly after my 20 year old unit finally died a warriors death.

I've had Jarrett a couple of times now, he's been awesome! Does great work and is always friendly and upfront with the costs. He makes me a loyal Goettl customer!

I found Goettel Plumbing to be be highly professional from first contact, to making an appointment and confirming the appointment. The Technician Jacob upon arrival was pleasant and attentive. He attempted to see if there was first an easy resolve with the VACUUM PRESSURE VALVE. After consulting informed in detail that a new unit was needed and why. He then completed the consultation with a full review of the written quote inquired if I had any questions or concerns. Five Stars‼️Thanks Jacob and Team.

Hot water heater went out late yesterday. GOETTL was able to send a technician in 2 hours. I was given all the option for a solution, and able yo have a new water heater by 10pm. Git hot water when I really needed it. Great response time and service. Technician Zach covered everything with me. Really great attitude, and professionalism. Great job.

A technician from Goettl Air Conditioning came out today January 24, 2026 to rejuvenate our AC/heater system. His name is Damian Palazuelos, and thanks to his expertise and thorough work, our system will be running smoothly for the upcoming summer of 2026. We truly appreciate the excellent service provided. Thank you for doing a phenomenal job keep up the great work.

Zach was absolutely amazing!!!!!! He got into where our washer and dryer are and he looked like really detailed looked and helped us with a direction at what is going on! We've had plumbing issues since we moved in this house 7 months ago and he helped so much with now we know what is going on!!!

Very nice, professional, and highly efficient technician came over and replaced my entire water heater unit. He was very upfront and honest about why it had to be completely replaced, and physically showed me where the break occurred. It only took him 2 hours and the price was very reasonable with lots of water heater options and price ranges. They also arrived in less than 24 hours of my initial call which I was grateful for.

The whole team was great. Adam, Matt, Cesar, Jaxon were all part of the job. They did the job quickly, efficiently and were very respectful throughout their time at our home. Cesar did a great job making sure we understood every part of the process and kept us updated.

Russ arrived right on time and introduced himself with a smile. We talked about my needs and what I was interested in having done. He accessed the attic and took pictures of the situation up there. Upon coming back into the house he noticed my wife on the sofa and introduced himself. Acknowledged that she was here and would be part of the conversations. He looked at duct work from a new unit install and pointed out a slight issue and suggested an ideal to allow for better air flow to entire house. We talked about temps in various rooms. As the service tech he was very knowledgeable and patient with my questions. Work suggested aligned up with what I was wanted to have replaced. There was no pressure as to what we should have done. Great personality and easy talk with. Very much enjoyed his relaxed manner. Was helpful in my decision by making to have the work done.

Goettl is such a great company to work with. I am especially grateful for their tech Lupe for explaining my HVAC’s issues in a way that was easy to approach. I appreciate their tech Lupe care and consideration he, and the company, put into the maintenance of our house. Thank you!

Goettl like always are very professional patient and nice. You can tell customer service is their priority and they take pride in it. I had two wonderful men named Arnoldo and Elen. It was absolutely a pleasure to have them come out and do my duct cleaning. Very thorough, polite, patient and nice and extremely friendly. Extremely exceptional excellent service. Best company and I have never had any problems.

I had an excellent experience with my AC technician, Hugo. He was punctual, knowledgeable, and took the time to clearly explain the issue and the solution. The work was done efficiently and thoroughly, and everything was left clean and in great condition. It’s refreshing to work with someone who is honest, professional, and truly takes pride in their work. I highly recommend him to anyone looking for reliable and high-quality AC service.

Jarrett came to my home and did an amazing job. He was friendly, professional and kind. He listened to all of my questions and got me the feedback i needed. I would recommend Goettl to anyone.

I had three companies come out for estimates on my sewer repairs. I chose Goettl because of a fair price and they really made me comfortable about doing the repairs. Julian, Nick and Jan were outstanding. They completed some extensive repairs and had me full up and running in two days. The were professional and answer a ton of questions I had. They explained everything and I felt as if they were treating my home just like if it was thier own home. Would use them for any plumbing needs. Thank you!

Goettl is a kind, professional, and respectful company. Jarret arrived promptly and was extremely informative. He was willing to work with us and ensured our satisfaction. Noah was also very helpful and went above and beyond to secure an exceptional deal for us. We felt supported, heard, and completely at ease throughout the process. We truly trust this company.