Plumbing reviews in Phoenix, Arizona

I had a water pipe burst in my house in Phoenix. The leak was between the street and the meter, but luckily it was inside my basement, so at least it was above ground. My water company told me to call a plumber, and I was lucky to find Vaughan Family Water Heaters. Zachary was able to fit me into his busy schedule. He fixed the problem in about 15 minutes. He even arrived while the water company was still there, and thanks to his quick work, we could test the new pipe and get the water running again right away. If it wasn’t for Zachary’s flexibility and fast service, I would have been without water or heat for the whole weekend. He was very kind and really focused on helping me, not just making money, which is a big difference from other plumbers I’ve used before. I will recommend him to everyone!

Our home in Phoenix has relied on Vaughan Family Water Heaters for all our plumbing needs since we moved in. From installing our water heater and setting up bathroom and kitchen fixtures like sinks and faucets, to handling our gas fireplace and even the garage utility sink, their team has taken care of everything plumbing-related for us. Whenever something needs a repair or some attention, I can always count on them to be prompt and professional. Leonard, who manages parts, has been especially helpful and knowledgeable every time I have a question. I appreciate how reliable and friendly everyone is, and it's great knowing I have a trustworthy plumbing company to call whenever I need help.

Dale from Vaughan Family Water Heaters was incredibly helpful and friendly when we called about a plumbing issue at our home. Even though we hadn’t scheduled a visit yet, he patiently talked to both my husband and me over the phone for almost 15 minutes. Dale offered us practical tips to handle the problem ourselves and explained what to watch out for, helping us avoid an expensive late-night emergency call. In a stressful moment, his kindness and willingness to help made a big difference. We really appreciate the great customer service and highly recommend giving them a call if you need a knowledgeable plumber.

We had a major water line leak and suddenly no water in the house with six kids at home. After trying another company with no luck, I reached out to Vaughan Family Water Heaters. Leonard listened to everything we were going through and quickly arranged for a crew to come out right away to check out the leak. Dale and Zachary showed up fast, found the problem, dug it up, and fixed it all in less than an hour. The service was fantastic and the pricing was fair. I really appreciate how they went above and beyond for our family. From now on, whenever I need a plumber, I’ll be calling them first!

I contacted Vaughan Family Water Heaters in Phoenix to help with a broken sink disposal. Scheduling was easy and straightforward. Leonard, the plumber who came to my house, was extremely polite and professional. He quickly diagnosed the problem and had my disposal working again in no time. Leonard made sure to explain what went wrong and gave me some helpful tips for keeping my plumbing in good shape, especially in the hot Arizona climate. The whole process was smooth, and I was really impressed by how efficient and knowledgeable the plumber was. I’m very happy with the service I received and will definitely call again for any future plumbing needs.

I wish I could give more than 5 stars. After having plumbers from other companies come out several times to fix issues, I was still dealing with problems in my Phoenix home. I decided to try someone new. Leonard responded quickly when I lost water on the second floor and showed up the same day. He immediately found something that wasn't up to plumbing code, which I had asked the previous plumbers about, but they missed. It was clear Leonard really knew his stuff and was very professional. When another issue popped up a few days later, he even left a personal event to make sure everything was working right and that my water lines were safe. I’ll definitely be calling Leonard for all my plumbing needs from now on.

I recently had an issue with my garbage disposal and went through my home warranty to get it fixed. The plumbing company contacted me very quickly—within just a few minutes after I made the claim. Leonard from their team called and let me know he could be at my home soon, and he arrived right on time. Leonard was friendly, professional, and got right to work replacing my garbage disposal. He also shared some helpful advice on how to keep the new disposal running smoothly, like using the reset button if needed. I’m very satisfied with the fast and reliable service, and I definitely recommend this plumbing company for any garbage disposal problems.

We had a great experience with our plumber in Phoenix. After a different plumbing company tried to convince us to replace our water heater for unnecessary reasons, we decided to get a second opinion. Dale from this team came out and gave us clear, honest advice about our water heater. He explained there was no risk of carbon monoxide, checked everything thoroughly, and replaced our TP valve quickly and skillfully. Dale was friendly, helpful, and truly seemed to care about making sure our plumbing was safe and working well. We’ll definitely recommend this plumbing service to anyone in Phoenix.

after our water heater stopped working, i reached out to Vaughan Family Water Heaters. dale got us scheduled super quickly, which was a big relief, and he was easy to chat with over text. i really liked that he was available to talk even on the weekend. first thing monday, leonard came out to install a new water heater. he was friendly, professional, and got the job done fast—our hot water was back in a couple of hours. the final bill matched the quote exactly, no surprises. overall, it was a smooth experience and i’d definitely recommend them if you need a reliable plumber.

The plumber installed a water heater that has been working great for many years, even in the Arizona heat. The installation was done efficiently, and the plumber, Leonard, made sure everything was running smoothly before finishing up the job. The team was friendly and helpful when answering our questions about our plumbing. We appreciate their reliable service and would recommend them to anyone needing plumbing work done right.

I reached out to a few plumbers when one of my rental properties had a big leak in the main sewer line going up to the second floor bathroom. After talking to several plumbing companies, Leonard was the easiest to talk to, had the best availability, and gave me a fair quote. Leonard and his team arrived on time, completed the job quickly and professionally, and the final price matched the quote. I'll definitely call them first for any future plumbing needs!

After a stretch of really hot days here in Phoenix, we noticed water pooling near our water heater. i figured we’d have to wait a long time for help, but when i called Vaughan Family Water Heaters in the morning, Leonard came out that afternoon. The issue wasn’t easy to spot—he had to spend quite a bit of time figuring out why the water wasn’t draining right. Leonard explained every step as he worked and made sure to test everything after the repair to be sure there were no more leaks. He really took the time to make sure it was fixed right. great service, we really appreciate it!

I had a major issue with a clogged sewer line at my home in Phoenix. Since my usual plumber was unavailable, I reached out to Vaughan Family Water Heaters after a recommendation. They responded quickly and kept me updated throughout the process. Leonard arrived right on time and got to work right away. After inspecting everything with a camera, Zachary confirmed that my old cast iron pipes were completely worn out and needed either relining or replacement. The total cost for the cleanout and camera inspection was $399, and I was given a clear estimate for the necessary repairs. I appreciated how thoroughly everything was explained and how professional the team was from start to finish. Overall, I was very satisfied with the service and the honest advice I received.

Leonard was a true professional who explained everything clearly and delivered top-notch plumbing service. We weren't getting any hot water at our house in Phoenix, so my wife found Vaughan Family Water Heaters through a quick online search. I was a bit unsure at first, but I was very impressed with how fast Leonard responded and how knowledgeable he was. He quickly diagnosed the issues, replaced our water heater, and even fixed a couple of other plumbing problems we didn't know about. I don't usually leave reviews, but I wanted to share how pleased we are with the service. If you need plumbing work done, this is the right place to call.

I highly recommend Vaughan Family Water Heaters! As first-time homeowners, we had a sudden issue with a collapsed sewer pipe under part of our house. Leonard got back to us right away the night we reached out and came by the next day to check everything out. He worked really hard to get our sewer line fixed quickly and made the whole process easy for us. In less than two days, our sewer line was completely repaired. Leonard kept us updated every step of the way, always making sure we understood what was happening. We were surprised by how fast they handled everything, especially since other companies said they were too busy. We’re so grateful they made our emergency a top priority! We’ll definitely call them for all our plumbing needs from now on.

the master plumber, zachary, was fantastic to work with. he was honest, friendly, and showed up right on time. when we had a leak from our ceiling on the ground floor, zachary quickly found the cause—an old faucet—even though there wasn’t any water collecting under the sink. before he arrived, he gave us a clear quote for checking out the leak, and he was able to come out the next day, while other plumbing companies said they couldn’t make it for several more days. his prices were fair and straightforward, and there was no extra charge just for coming out. zachary’s work was top-notch and he finished everything quickly. he made sure to keep our home clean, taking care of all the mess and any leftover debris. after he put in a new faucet, the leak was gone. we were so happy with his plumbing work that we asked him to switch out three more faucets, and he took care of it that same day. now our plumbing works great and everything looks even better than before. highly recommend this plumber for anyone needing great service in arizona!

leonard and his team were fantastic, very professional, friendly, clear, and even made us laugh. leonard explained a solution to our water drainage problem by resetting the system and then designing a new drain line that stopped our yard—and our neighbor’s—from getting flooded. dale in the office was also super helpful and always cheerful. he kept us updated and made sure we knew exactly when the plumber would arrive. after the new drain was put in, we noticed a problem with our irrigation, but dale got leonard back out early the next day to fix it quickly, and he was just as pleasant as before. highly recommend their plumbing services! we’ve been using them for years in phoenix and they always do a great job!

After another plumbing company in Phoenix misdiagnosed my slab leak as a broken water heater, I reached out to a recommended plumber. Not only was their quote much more affordable—about a thousand dollars less than what the previous company wanted for unnecessary work—but their service was top-notch. Leonard and his team were extremely professional and handled the big job of re-plumbing my house with great care and skill. Each team member knew exactly what to do and used high-quality pipes and fixtures throughout the process. Re-plumbing your home can feel overwhelming, but these plumbers made it as smooth as possible. I’m really happy with the results and highly recommend them to anyone in Phoenix looking for reliable plumbing work!

I recently had a fantastic experience with a plumbing service. Dale and Leonard showed up right on time, listened carefully as I explained the issue with a clogged pipe that was causing water to back up through my shower drain. Since I had an idea of where the clog was, they took my input seriously and got right to work. They were able to clear the pipe quickly and had everything running smoothly in just about 30 minutes. In the past, other plumbers didn’t really pay attention and wanted to charge way too much for a simple job. I truly appreciate the honest and attentive service from these plumbers, and I will definitely be calling them again for any future plumbing needs. Highly recommended for anyone looking for reliable plumbing help!

i was referred to a local plumber in phoenix for a leaking pipe. they called me back quickly and were able to come out the next day. leonard handled the job and did a great job fixing the issue. when another leak showed up the following day, they didn’t hesitate to come back and take care of it. later, i noticed the pipe was leaking again at the seam, probably from not enough solder. i called and leonard returned that same evening around 7:30 to make sure everything was fixed right. the owner was very apologetic and checked in to make sure i was satisfied. i’m really happy to have found a plumber in phoenix who is reliable, honest, and really cares about doing a good job.

Absolutely outstanding service! We had a main sewer line issue at our place in Phoenix and needed hydro jetting with a sleeve right away. The first plumbing company we contacted didn’t have their hydro jet ready and told us to wait until the next day, which wasn’t helpful. After reaching out to several other plumbers who advertised emergency services, this company was the only one that truly offered 24/7 emergency plumbing help. Their technicians, Zachary and Leonard, responded quickly, arrived exactly when promised, and got to work immediately—even though it was late at night. They handled the job efficiently and professionally, making sure our main line was cleared and everything was running smoothly again. If you need reliable, fast, and skilled plumbing service in Phoenix—especially in urgent situations—I highly recommend them!