Appliance Repair reviews in Tucson, Arizona

The technician, Yuri, was amazing; very professional and personable! Took his time to explain what the issue(s) were and was upfront with the time to repair and cost for repairs. It was only a few days from the time I called Arizona Appliance Repair to have appliances working again!
Arizona Appliance Repair is and will be my go-to business for future repairs.

I recently faced a dilemma with my 25-year-old Kenmore Elite gas stove. When it broke down, I was shocked to discover that replacing it with a model of equal features would cost thousands of dollars. Thankfully, I found Arizona Appliance Repair, and their service specialist Rene came to the rescue.

Rene did a fantastic job diagnosing and repairing the stove. He quickly identified that the electronic control board was the culprit. Given the age of the appliance and the closure of Sears, finding an exact replacement part seemed impossible. However, Rene's expertise shone through as he skillfully repaired the faulty board, restoring the stove to like-new functionality.

What impressed me most was Rene's resourcefulness and technical knowledge. Instead of recommending an expensive replacement, he found a cost-effective solution that extended the life of our reliable old stove. His approach saved us a significant amount of money and the hassle of shopping for and installing a new appliance.

The service provided by Arizona Appliance Repair, and Rene in particular, was truly outstanding. They were prompt, professional, and clearly explained the issue and repair process. I appreciate their commitment to repairing rather than replacing when possible, which is both economical and environmentally friendly.

I highly recommend Arizona Appliance Repair for anyone facing appliance issues, especially with older models. Their expertise and customer-focused approach make them a top choice for appliance repairs in the area. Thanks to Rene and the team, our kitchen is back in full working order without breaking the bank!

My seller wouldn't come out in a reasonable time to fix my washer. I called these guys and they schedule me within a day. Rene came out, found the problem which was all of our socks! He put the belt back on and tested it out. In addition, he gave me maintenance tips for my appliances. Professional, efficient and fairly priced. I so appreciate this level of service!

Can't recommend this company enough! Shane came out promptly and fixed a problem with our washing machine. Super friendly and professional and luckily he informed us that it was a simple fix and he got the job done in less than an hour. Great service and affordable.

Shane was a pleasure to work with. He showed up on time and quickly diagnosed the issues I was having with both my washer and dryer. He showed me how to perform some quick at-home maintenance on the washer to avoid further issues, and didn’t try to sell me any unnecessary replacements or maintenance.

René was timely and professional. Very knowledgeable and fixed the dishwasher very quickly. Then he checked our gas range for safe performance and made a few adjustments to optimize it. Excellent service!

A neighbor referred me to AZ Appliance Repair for a washing machine issue. It was easy to set up a quick appointment; the technician arrived as promised; diagnosed the issue and recommended that based on the age of the machine the sensible approach was to purchase a new machine based on the cost to repair. I appreciated his expertise and candor.

First time visit for me from Arizona Appliance Repair. Service Tech (Mike) arrived 10 minutes early, called in advance to say he was on his way, and was a great communicator. He also is a great service tech, diagnosing the problem quickly, checking for any other possible issues (18-year old LG machine), explained everything as he went along, from what caused the problem to how to avoid other problems with my particular machine. He replaced a valve and said one other one was a little weak, but was still functioning okay, and based on how often I use the machine, he said it could wait a while, but wrote down the part # for it and an estimate on the repair for if and when I need it. I considered the charges for today more than fair, and the charges were actually much less than I anticipated. Great experience all around. I highly recommend Arizona Appliance Repair, without any hesitation.

Arizona Appliance Repair provided fast, reliable, and professional service. The technician was knowledgeable, courteous, and arrived on time. They quickly diagnosed the problem and fixed my appliance efficiently. Pricing was fair, and everything was explained clearly. I’m very satisfied with the service and would highly recommend Arizona Appliance Repair to anyone needing dependable appliance repair.

Shane was our tech and he did a fantastic job. It was not an easy fix and he ran into a few unexpected challenges but handled everything very professionally. He was timely, honest and very pleasant. Highly recommend AZ Appliance.

Yuri from AZ Appliance Repair came to help us with our front load washer, specifically with regard to cleaning out the filter which we were concerned might be full of dog hair. We also had questions about how to best maintain the machine, especially since the Whirpool manual provides little guidance. Yuri was extremely polite and explained how to clean and maintain the filter as well as the door gasket. He took the panels off the washer and gave it a thorough going over to ensure it was in its best working order, and also cleaned the soap dispenser unit and the gasket at the door. He was a delight, forthcoming and extremely well versed in the technical side our washer, telling us issues to be on the lookout for and showing us exactly how to maintain and use the washer. He was patient and gave us a level of service we had not expected. He put it all back together and cleaned the work area, before writing up the cost. Yuri is a true professional and an asset for Arizona Appliance Repair.

William did a.great job. He openly admitted he didn't know what was going on & contacted the manufacturer. I appreciate the honesty of someone saying they don't know, but they will find out. Manufacturer gave him the info and sure.enough - problem solved. Honesty goes a long way in my book. Using resources to figure out the problem, without making an excuse AND being able to use your skill set to fix it. That is someone I would look t ushing in the future. I know I would get something honest from that tech. Appreciate the fix, William.

You overcharged and I never saw the estimate he just had me sign. The problems were not labor intensive. It was more about advisement. Sorry but this was a recall visit and I spent 400.00 for not a single bit of really labor intensive work and that means you're technicians are earning 400/hr. Which is much higher than I make and I went to school to work.

William was very professional and courteous and knowledgeable

Pedro provided real tech work. I've had 3 other repair men look at the same issue and Pedro is the only one who actually took the time to do it right. I'm impressed and grateful.

misdiagnosed. wasted my money and refused a refund. never work with them.

The appointment software projected the technician would arrive at 12:42 for an appointment set in the 8 - 12 morning time frame. I received a text message saying the technician was on the way at 11:59. 3 minutes later I get the text message with the link to this review. 4 hours later and the technician has NOT shown up or called or texted. The appointment software stated the technician had arrived shortly after 1:00pm, that never happened.
Spoke with a supervisor who stated that we were supposed to have parts delivered for today’s appointment, first time we had heard that and we haven’t received any parts. Supervisor promised to investigate and call us back in 20 minutes or so. That was over 2 hours ago.
Currently don’t have any idea what the Sears Warranty “plan” is for this repair to be completed. No new appointment, no contact.

Very kind and professional. Explained everything so we could understand.

It would have been helpful to have had an estimate of how long the repair would take. Also we should have been informed at the time the repair was scheduled that we would not be able to put our food back in the refrigerator for 24 hrs. The time window was off by almost 2 hours. If I had better info about the above, I could have better managed the care of my food during the repair and after.

The Sears Technician you sent was rude and completely unhelpful. He did absolutely nothing to help. I paid Cinch yesterday for the service call. Your Technician was trying to make me pay again. I showed him evidence that I paid already but he didn't care. He said I can't proceed unless you pay $75. He did not budget on it. He didn't attempt to rectify the situation. Between your Technician and Cinch I'm absolutely fed up. All i needed is a bee gas valve so I can heat my house for my family. I will.never use your services again or Cinch. Completely useless encounter.

Super friendly and helpful. Thanks for the great service.