Appliance Repair reviews in Tucson, Arizona

Technicien was very dedicated, arrived at end of day on a Friday and went above and beyond to fix my appliance, then realizing my was too old - still can be fixed but for this money it worth it to buy a new one. He then proceeded in explaining my options. Very professional!

Great service, great prices and a great experience. A special shout out to Arturo, my first contact on the showroom floor. Super nice and professional.

Fast service!!! booked and was available very quickly to find what was wrong with my dryer. Honest and gave good advice on how to keep my appliance in good shape. Would definitely recommend to friends and family.

Frontline will always try to accommodate you. They have great service and always get the job done. I appreciate the pleasant attitude when making an appointment and discussing the problem I have. Good people and great service. Have purchased their appliances and am more than pleased with their service.

Frontline Appliances was amazing. I had a difficult fix to my Monogram, 15 year old refrigerator. They were competent, friendly and very timely. I will use them for all of my repair needs going further.

Efren is awesome. On time. Job done. He even swept behind the stove!
We also picked up a nice fridge for our back porch. Yudi is also excellent. Really happy with their customer service.

We had a wonderful experience with Frontline Appliances. Efren was outstanding—very knowledgeable, professional, and thorough. He arrived right on time, completed the job in a timely manner, and took the time to explain the entire process to us. He was pleasant, receptive, and made sure we understood everything. We are very pleased with his work and highly recommend him and Frontline Appliances.

I gave Frontline an SOS call and they were able to come out and quickly find the problem with the dryer in a rental. I have bought appliances from them and am VERY pleased with the service and quality of the people they employ!

Efren was friendly professional and highly expertise in repairing my Appliance. I would recommend him for a promotion or a pay increase or any type of commendation that is available. Because of his expertise and friendliness I will not fail to use Frontline again. Thank you

Loved the experience from beginning, when I walked in the door a friendly gentleman help us was not pushy and made us feel welcomed , my dryer did need repairs a couple days later and I called the lady tat answers was really helpful as well and waived the tech fee due to the misunderstanding, I was scheduled for repairs the next day , the tech text me before arriving fix it quickly and was very professional, I would definitely recommend this place to anyone, one bad thing is I had a hard time locating them , they can improve their signage, I passed their location all the time and never know they were there 👌

The service was wonderful! Efren was able to come same day, earlier than expected, and the repair was quick! He was able to give us a clear description on what was wrong and they’re fixing it in 2 days. Thank you!

Efren has come out twice to work at our house, and he always gives amazing service! When our fridge stopped making ice I scheduled an appointment and they fixed it within 24 hrs of their visit (which was the next day cause I scheduled it at night). We will def continue to return to Frontline Appliances and tell our friends to as well!

Efran was unbelievable! Couldn't believe how quickly he removed our old washer/dryer and installed new washer/ dryer in what seemed like minutes! Great work. Very knowledgeable and informative. Very polite a plus. Thx Frontline.

Customer service was amazing. She was so friendly and helpful but did not pressure us. Delivery was fast and the delivery person was so nice and careful. Will definitely be going back and I highly recommend. We will not be going anywhere else for our purchases.

Front line Appliance is a class at. They got my Appliance Repair repaired the next day after calling them and the repairman was excellent and finished the job pretty quickly. Because I live in Rio Rico that added quite a bit of expense for the travel of 58 miles one way from their shop. Otherwise the final bill would’ve been a lot less.

My service tech was Efran and he was wonderful! On time and very thorough. Spent time to explain what was wrong and provided photos. Very efficient on repair and clean up was very appreciated. Very personable young man.

I was panicked because my refrigerator /freezer seemed to be dead. Efran made an after hours weekend call, immediately diagnosed the problem and repaired it on the spot. Furthermore, he was polite, neat and professional. I think I will sign up for one of Frontline’s annual service packages. Very very satisfied and impressed.

Service was very prompt, clean, and professional. Top marks there!

However, $349 for a service call and diagnosis seems too steep. The total bill was $449. The part was $100. I would understand 150 for diag, right tools, etc., but another 150 just to drive out (which is mandatory just to make an appointment)? Maybe I'm just suffering "sticker shock", but I'll shop around a little more next time :-) PS - I asked for a rough idea of price when I called. I was told they don't do estimates over the phone. I told her I understood, but what would be an example of a worst-case scenario? She said based on past experience... $350 total. It was 100 over that for what I was told was "a very common issue," which happened to be the ignitor for the oven.

Update: Yes, you did extend the warranty 6 months, which I appreciate. However, if you use a flat rate, why couldn't you tell me what that is, i.e., what's the flat rate for a diagnosis? Aside from the part price, what's the flat rate you're charging for labor?

Since I already had to pay $150 (non-refundable) just so you would show up, I felt trapped when hit with the price. Not sure I'll work that way again.

I want to conclude by saying the oven is working great! The tech was very good. He even swept under the oven, which he did not have to do. For all that, you guys are pros no doubt! ✌🏼

Efren was lovely and my washing machine is working perfectly again. He was able to locate the issue and repair in just two days (during the Holidays).
He went above and beyond to make sure I would be able to clean my machine to keep it in good condition longer.

I have had several services from Frontline Appliance and have nothing but good things to say about them. All their workers are friendly and helpful and communicate really well. Recently had my fridge delivered by Arturo and he was very nice and polite and got things up and running and was on time.

Never heard of Frontline. Now, I dońt think I’ll use anyone else for repair. Efren was great in resolving problems with our LG dryer, Thorough, including doing pressure testing for flow. He was prepared, had everything he needed, and worked competently through what needed to be done. Made the right decision to go to Frontline.I’ll use them in future work!