Appliance Repair reviews in Aurora, Colorado

The worst. My mom has Aaron’s contracted through American home Shield. Not only did they not fix the problem. They won’t answer or return calls from an elderly widow. Terrible service. It’s been six months and nothing has been done. Use another business.

We needed our washer repaired. Randy showed up same day and not only fixed the problem, but showed me how to fix it if it ever happens again! Honest and very pleasant, we will definitely us them again!

Randy is amazing. I spent a lot of time online researching which appliance company to go with and I am so glad I choose Aaron's. Easy to work with, on time, honest and quality work. You wont regret using Aaron's!

I actually didn't get a chance to work with this company but will definitely call them in the future. I have a broken dishwasher and called at 11pm. A gentleman answered and explained that due to a family emergency he was not able to help me at my desired time but referred me to a company he knows does good work. You can tell he really cares about his customers and I will be giving him a call next time I need appliance repair.

Excellent service. First of all it was easy to schedule a same-day appointment, and he arrived exactly on time. He quickly assessed the issue and made a repair with a very reasonable price. He did not try to upwell me or try to sell me on some monthly plan like the big chain companies do. Extremely trustworthy and got the job done fast. I would never call anyone else.

Randy Hudson was professional, kind, on time, and knowledgeable. He not only fixed my dishwasher but taught me how to avoid the same issue in the future. I would 100000% recommend Randy and Aaron's Appliance Service to anyone who needs some help with pesky appliances.

I am a new and forever customer of Aaron's Appliance Service LLc. I say that because I called Randy(owner) this morning about my double wall unit ovens. Last night I turned them on to preheat them for dinner, they came on then shut off out about 5 minutes later. We checked everything the breaker switch,etc. My husband called Randy he gave him a simple instruction to do in the breaker box, that was it. Now, he could have said like three other appliance services I called which couldn't get to us today, It's a $89.00 service call. They had the same information we gave him, It was simple, something we overlooked. Randy said he wouldn't feel right about charging a service call for something so simple.WOW!!!!!! He's my man. I'm SOLD. Why am I not surprised he's also a man of FAITH. A honest service company. I will never call anyone else because of the TRUST I feel with this business and neither should YOU. Thank you Aaron's Appliance Service.

Randy did a great job!
--He lifted our dryer off the washer to replace the pump like the incredible Hulk. Seeing this in real life was really quite something!
--He was efficient, punctual, and charged a reasonable price for the job.
--Randy has a polite, kind, safe presence.
--I will definitely call him for our next repair.

Randy did an outstanding job fixing our dishwasher. He fit me in very quickly, same day I called. He showed up on time and was courteous even when dealing with my obnoxious dog. He identified my problem relatively quickly, and honestly told me it was a super easy fix (I imagine others would have tried to sell me a new motor). Randy is a nice guy who deserves your business!

Randy from Aaron’s Appliance Service repaired our washing machine. He was so kind and considerate. Despite our machine being stacked in what is essentially a glorified closet, Randy was able to preform the tasks necessary to repair our washer regardless of the less than ideal situation.

He was even able to recommend someone to work on our water heater which came in handy when I our water heater decided to malfunction.

As a homeowner, it can be hard to know who to trust with your family’s major appliances. We are so glad to have found a reputable company with skilled and knowledgeable representatives.

I hired Aaron’s Appliance Service to level my Samsung fridge doors. The tech arrived unprepared, didn’t know Samsung’s adjustment procedures, and claimed “there’s no way to adjust the doors”, which is false. I had to provide shims and guide him to online resources myself. Even after a follow-up visit, the issue was only partially resolved through my own efforts. Disappointed in the lack of professionalism and product knowledge.

FROM AARON’S WEBSITE. “SATISFACTION 100% GUARANTEE” NOT HONORED!!

Aaron's hasn't even called to make things right. It's been a month.

Fast and efficient!

Excellent service from Alex today!!

Wonderful service repair. Pleasant. Quick and reasonable. Highly recommend!

Alex was in and out of my place fairly quickly. I recommend his service. He was a very nice guy.

Our LG refrigerator stopped working, Alex came the same day we called and the repair was done that day. Alex was professional and very knowledgeable. I would highly recommend Alex for your appliance repairs!

Alex came the day after I texted. Good communication and very fair prices. Knows what he’s doing and quickly fixed our washing machine!

Alex is the consummate professional. He was efficient, knowledgeable, friendly, came within 1.5 hours of my call, and was more than affordable. I would recommend him and his services to anyone looking for help with their appliances!

We have hired Alex for several appliance repairs. He always responds quickly and is very prompt with his appointments. We have been very pleased with all the work he has done for us. He goes out of his way to make things right.

Alex came today to fix our dishwasher. This guy is phenomenal! An awesome communicator and extremely resourceful. I was truly blown away! Very refreshing compared to most service today. I will definitely call him again and recommend him to everyone!

I’ve had several positive experiences with Alex in the past. He’s usually polite, professional, and has helped with multiple appliance issues at my home. Unfortunately, this recent experience was very disappointing.

Alex diagnosed a leak in my dishwasher, ordered a replacement part, and initially told me it would arrive around May 23rd. When I followed up, he said the part was now arriving May 24th but that he’d be out of town and unavailable to install it until June 9th.

I expressed that the lack of upfront communication about his time away - was frustrating (obviously, the part delivery being slightly delayed wasn’t his fault). When I asked for the part information so I could try to resolve it myself, he blocked my number.

I’ve appreciated working with Alex in the past, but this situation left me very surprised and disappointed.