Appliance Repair reviews in Aurora, Colorado

4.4 based on 644 reviews Back to the listing
    5

    Rob is fantastic. They were able to come over within hours of my initial call to look at the Whirlpool side-by-side's ice maker that had stopped working. He took it apart and found the issue so we could avoid having to purchase a replacement. I had ice that night. He also took the time to swap the door on my clothes dryer since Lowe's had installed it backwards. He was professional, friendly, prompt, and responsive to my follow-up questions. Pricing is fair, and I never felt like I was being upsold, pressured, or gouged. In a world of shady, overpriced, over-booked big companies, family-owned Appliance Emporium is a breath of fresh air. I wish they did HVAC and plumbing, too!

    5

    I'm renting in Parker, CO and Rob came out to fix the washing machine. He arrived on time, was very professional and fixed the issue no problem. But more importantly, he was very personable and friendly, and I really enjoyed talking with him! I would highly recommend his business and his services!

    5

    My washer went out at night. I called Rob and he had one delivered to me the next morning! Rob with Appliance Emporium is the best! It’s just that simple - the best! I have been going to him for years and years - for everything! He is quick, trustworthy, always always solves my issues whether I need him to repair one of my appliances, OR if it’s time for me to get another one - he takes care of all of it! I won’t use anyone else, I truly won’t. I refer my friends and family to him every single time they need something done. You won’t want to use anyone else if you give him a try! Again, the best!

    5

    Awesome kind and professionals👍🏿

    5

    Competent, pleasant people.

    5

    Quick and accurate diagnosis. Fixed and back in use in minutes.

    5

    Nothing but positive for my interaction with Bill. I will use Appliance Service Pro again in the future for my appliance repair needs.

    5

    Excellent response time. Great communication and timely repair. Everything done was well explained.

    5

    This guy was awesome! I definitely plan on using him again.

    1

    Everyone raves about this business yet I’ve called three times over a week’s span and I can’t even get a return call. I’m sure he’s very good if you can get him to respond!

    5

    I was very impressed with the service provided.

    1

    Made appt four days out come appt day he ghosted me. No call, no text nothing. Unprofessional in my
    opinion.

    5

    It's very hard to find honest people providing this type of service. Bill is one of those. I'll call him again without a doubt!

    5

    Bill’s response time is very fast. He is knowledgeable, has fair pricing and is honest. First rate. No need to look further!!

    5

    Bill was honest, friendly, professional, and fair - everything one would want in a repairman. We highly recommend him!

    5

    After being charged and blown off for a repair by another company I called Appliance Service Pro and they showed up within an hour with the part and completed the repair. I will definitely use them for all repair calls in the future! Friendly, efficient and up front...stand up company!!!

    5

    It’s really nice to have someone like Bill who is honest, responsive and clearly cares about his customers: Thank you Bill, so glad we found you!!

    5

    Bill was great, fast getting back to me, and professional. Will definitely call him back if something else goes wrong. Thanks Bill!

    5

    Bill is very fast at responding and he did a great job repairing my dryer. He definitely went beyond my expectation.

    5

    I cannot say enough nice things about Bill! He was prompt, courteous, honest.... I almost wish I had something else broken that he could fix!!

    5

    If I could give Bill six stars I would. Great Tech and a great guy! Worked with me and my work schedule, was quick and did good work, gave me solid information on what I needed to do going forward with my appliance.