Appliance Repair reviews in Denver, Colorado
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This number appears to be attached to some sort of auto dialer as I reached a different company - VoltPulse one time and another on my next call.
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Very honest & professional. And they made our feel like more than just a customer. Would highly recommend them to others.
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Pro's. Professional and polite. Diagnosed my very expensive smart fridge (Samsung) that has had multiple problems since purchase. 6000.00 mistake. Decided not to fix it. Serviceman agreed, not going to spend 1100.00 when it will just break again. Lesson learned.
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I needed my washing machine fixed, so I called these guys. The woman I spoke to on the phone told me about their upfront fee and I agreed because I thought they could fix it. I asked if she could tell me how much it would be, as I was on a budget, but she could provide me with zero information, which is reasonable I guess?? Even though this company supposedly knows what they're doing. The guy came out to take an estimate and gave an outrageous price, fixing the washer would be more than buying a new one. The bulk of the price was from the parts, a GE, apparently GE is VERY expensive to replace and this is general knowledge in their profession. I had told the person who made the appointment my washer brand, had they been more knowledgable about the washers they fix regularly, I could have been saved $70 and a lot of my time.
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I am a repeat customer. I’ve used Denver’s Best Appliance Repair on numerous occasions for my various properties. They are professional, honest and nice people to work with. Their office stuff is great as well.
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Technician showed up on time and took care of the issue with my refrigerator the same day. I highly recommend Denver's Best Appliance Repair and will use them for any future services.
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First of all . . .you can't call anyone directly, only a answering service. it creates a nightmare waiting for them to call you back. I gave them an additional star b/c they did fix my fridge, otherwise it would have been one star. They had me get model and make info for the fridge and then couldn't get the part till Tuesday. It was a Saturday, but very long time for my renters to have no fridge. The tech didn't even bother to call me after he diagnosed the problem. i had to call my renters . . .they told me he said he would call me. I did get a text from him the next afternoon to call him!!!! Who is the customer here, guess he couldn't bother to dial? After the repair was done, again, never called me to let me know or give me final payment number and didn't leave an invoice. I called him for an invoice. He sent me a text photo of an invoice. Do you think the IRS will go for that when I am audited? Very poor customer service, but they did get the job done after no fridge for 4 days!
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Dishonest company. I had a simple repair to my dishwasher. The service tech was at my residence for approximately a half hour. He charged me $178 for labor. I thought this was too high, so I decided to also look up the cost of the part. The part was marked up 70%. I will never use this company again, as they have clearly take advantage of people.
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Same day service with a very knowledgeable and professional technician. The issue with the dryer was fixed but, as I suspected, the upcharge on parts was huge. Parts charge was $190 and I found the exact same parts needed plus a few more for less than $30. Labor is reasonable and the work was more than I could handle. $350 later and I have a working Samsung dryer.
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I just had the repairman from Denver’s Best appliance repair fix a leak in my refrigerator. He was extremely professional and stopped the leakage in no time. The office was helpful in scheduling the appointment fast. I wouldn’t ask for a better service!
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Great experience with this company over the holidays! Friday night I realized that my gas oven wasn’t igniting, so I called Denver’s Best Appliance Repair since they were the only once open till 8. I was desperate as we were having family over the next evening. The repairman came early Saturday morning and had to replace oven’s ignitor, which he had in his stock. I couldn’t be happier that my Christmas eve dinner wasn’t ruined! Thank you guys! You are true professionals!
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This business forgot to charge me for the service call. I didn't notice it at the time and they charged me 6 weeks later without notice or a phone call. I don't appreciate that lack of professionalism. The quote I was given for repair was twice the amount I ended up paying for a new appliance somewhere else. Make sure you verify that a charge was made for services or you could be in for a surprise later. I won't be taking my business here again.
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YOU STILL OWE ME $1000!!!!!!
Worst company on the planet to work with. Butchered the install on a $5k AC condenser three times. For starters they removed the wrong Ac condenser, then they flooded my townhouse from the top floor. They failed to fix it, so I hired someone else, which they said they would pay for, which they never did. So I had to pay for the service a second time, then when I disputed the charges to my credit card company they lied to retain the funds. Now they owe me $1000 dollars and won't pay. Bill the manager is screening my calls and text and I leave three messages a week for the owners to call me back... It's been 6 months and I haven't gotten a call back. Their customer service is outsourced so it's virtually impossible to get a resolution over the phone. They'll simply leave a message with the owners to call you and they don't. I've even gone directly to their office and nobody is there ever. Stay as far away from this group as you can. -
They were able to schedule next day to repair my washer. Alex came in, made the diagnosis in 7 minutes, had it fixed, and was out the door in less than 45 minutes.
Reasonably priced for labor and parts as well. -
Couldn’t be happier with the service! Their repairman Arnold was on time and knew exactly what needs to be done. He didn’t have the part with him. Had to leave and came back within a few hours to get the fridge up and running! That’s what I call an efficient and professional job well done! I usually do not write reviews, but felt like they really deserve it.
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Tony was great in fixing our GE washer. He called as requested, 1 hour before coming over and let me know that he was on his way. The washer wouldn’t drain and he was able to fix it the same day. I was also impressed with how fast they were able to schedule the appointment!
Definitely a winner! -
Arnold was very prompt and professional. Was respectful and explained the issue with my refrigerator very clearly. He also cleaned the coils at no extra charge. I will definitely call them again when and if I need any service on my appliances!
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Great service!!! My Kenmore refrigerator stopped cooling last night and I called early this morning. My appointment was scheduled this afternoon and repairman came on time. Was able to fix it the same day,which saved all the food that I bought! Very happy with service and punctuality!
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My GE dryer stopped working and I called Denver’s Best Appliance Repair. They were quick in getting a repairman to my home, who fixed the heating issue the same day. Very happy with a fast and professional service.
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Despite their website saying "it doesn’t matter what kind of a dryer you own, whether electric or gas, stacked or standalone, our team of Denver dryer repair technicians will provide a quick analysis and viable solution.", they do NOT service Samsung gas dryers. I had to wait until they sent a technician to my house to find that out.
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Prompt service from the scheduler to the repairman. The repairman kept me informed from his arrival time to showing me the issue with the dryer, informed me that the work would not be warrantied due to the parts being old (we have an older model dryer). For now we don’t have to purchase a new dryer because of this simple repair. The repairman was professional and pleasant. I plan to use this company in the future.