HVAC reviews in Tallahassee, Florida

4.8 based on 1869 reviews Back to the listing
    5

    Mr Grooms was wonderful. He was courteous and respectful of our home. He kept us informed of what he was doing and see,Ed very knowledgeable.

    5

    I am managing a large scale project in the area and working with Benson's has been an absolute pleasure. Their team is consistently friendly, approachable, and ready to help with any request or challenge, which makes them not just a vendor, but a valued partner on the job.
    A special mention goes to Justin Wilson, whose commitment to customer service sets a high bar. He is always prompt in reaching out with any questions or clarifications, ensuring there are no surprises or delays.
    In every interaction, it’s clear this is a group of people who care about their work and the people they serve. I would highly recommend Benson's to anyone looking for reliability, professionalism, and a team that genuinely goes above and beyond.

    5

    I was so happy that they were able to come on the same day and they were very knowledgeable and answered all our questions.

    5

    The technician, Brenden, was professional, pleasant, knowledgeable, and thorough. The best maintenance visit from Bensons I have received as a customer over the last 10 years.

    5

    Jeremy was super helpful and got our very old unit patched up and in working order. He let us know about how much lifespan it has left and will send quotes for new units.

    5

    Had a tune up done on my A/C unit. Raymond was very nice and professional. Service was great. Will be using them for future.

    5

    The customer service is fantastic!! Today it struck me what an "extra" it was for Benson's to send us a photo and bio of the technician that was on his way to our home. Such a nice touch and much appreciated. We are always wowed by Benson's.... Customers for life!!

    5

    Great service. Bryce was very courteous and professional. He explained everything he did and the status of our two HVAC systems in the house.

    5

    Aidan is very friendly, outgoing and seeking to help me with anything that was needed. He politely helped change the vents, showed me the pictures of the drainage, temperature gauge, temperature gauge as heater ran and asked if there was anything else he needed to do to assistance in his visit. Benson needs to keep this one around as he is an excellent example of the kind of person one wants to help with their HVAC service!!!!!!

    5

    Very pleasant & helpful. He noticed that “coils” were dirty & may need replacement soon & no other person doing maintenance ever said anything about that. So I’d say he was thorough & I appreciated being informed of this.

    5

    The technician was very knowledgeable and did a good job on the checkout. He checked The temperature of the air coming out and going in and the temperature ratio was good. Changed the filter and the drain line and all was fine. Was very friendly and he remember me from checking my daughters AC she lives across the street.

    5

    Junior was great! He's always very polite and professional,and gets the job done quickly. Thank you for the great customer service!

    5

    AJ is so qualified and prepared to do our heat and air inspection and work. We always request him because he is pleasant and we trust him when he gives us his report.

    5

    Jeremy was polite, professional and knew what he was doing. He offered us a range of options to repair/replace our air conditioning unit.

    5

    Jeremy was prompt and courteous and took his time explaining everything going on with my HVAC and the components of it that needed attention. I greatly appreciate all of the knowledge and kindness of the Benson’s team!

    5

    Email/text with confirmation, arrival details, and picture. Arrived on time. Introduced himself, wore Benson shirt and presented business card. Pleasant demeanor. Answered my questions. Completed job and sent correct bill. Thank you Josh and Bensons.

    5

    Service technician Lee was very thorough and prompt in completing our maintenance check. We continue to be pleased with Bensons.

    5

    The technician, Brenden, was professional, knowledgeable, pleasant, and thorough. It was the best maintenance visit ever by Bensons. Well worth the time and money. Thanks to Brenden and Bensons for their service.

    5

    Your tech came to the house . He was accompanied by who I believe was a supervisor or Trainer. everything went well. It took him about 1/2 hour to complete. They were both very courteous. They were good with my 9-month-old puppy, as she is a hand full. It was a good visit.

    5

    Had an issue with the first technician sent to clean the condensate pump that was clogged. Spoke to a manager and they sent a second tech later that day who quickly performed the work, was very friendly and knowledgeable. The manager waved the service call fee and the cost of the cleaning was very reasonable.

    Great Service!

    5

    Young man was very polite, efficient and thorough in his inspections. I’ve used Benson’s for years and never had any problems with their service.