Appliance Repair reviews in Atlanta, Georgia

Antwon was very knowledgable and professional. Told me up front what the problem potentially was with my dishwasher and what the cost range would be. He was fast and efficient. Also gave me tips for future maintenance. Would definitely recommend him and his company to everyone.

Outstanding service and responsiveness! I called to schedule an appointment, and Tony arrived the same day within just a few hours to fix our dishwasher that was leaking. He immediately identified the problem and quickly solved it. In addition, he also fixed the door that continued to send error messages.
Tony was professional and as pleasant as could be.
If I have any appliance needs ever in the future, I will absolutely reach out to A+, and specifically request Tony!

I called A Plus when my washing machine stopped spinning. Appointments were available next day. Antwon came out, quickly diagnosed the problem, offered very valuable advice on how to best take advantage of our warranty through the manufacturer, and was very kind and courteous. Highly recommend.

Antwon and Tony were great! They came to install my brand new washer and dryer (stackable) after the delivery men left them stranded in the hallway. They were professional, kind, and quick, without compromising attention to detail. Highly recommend!

Antwon at A Plus Appliance Solutions has been amazing. He went above and beyond to make sure our dishwasher was repaired properly & as quickly as possible. Antwon is friendly and professional. He takes pride in what he does & is a tremendous asset to the company. We are so thankful for him as a wonderful person & a great repairman. Would gladly come back for repeat service in the future.

I had a great experience with A+ Appliance Solutions when our dryer stopped working. I was able to schedule an appointment for the following day. The technician came out and was instantly able to diagnose the issue. He made the repair and was out the door within 30 minutes. He was able to give some helpful tidbits for our other appliances and other things to look out for with the brand of our dryer. I appreciated that he did not try to upsell us on other parts. The technician shared if we have issues within 90 days they would come out free of charge and the parts are covered for 1 year. I will definitely use them again if I have another appliance issue and would recommend their services.

LG freezer component of french door fridge stopped colling and A Plus (Tony) replaced it with a n/c warranty replacement on July 9, 2024 with labor costs $600+ and the compressor now was making very loud noise which we tolerated since freezer was working. Same problem began late May-early June, 2025. Tony came on June 6, 2025 and recharged the coolant which he said was a little low; he also adjusted the compressor which he said was larger than the original and was pressing against some metal component - no more noise and freezer was working (no charge for that service call). Problem began again and I called June 27, 2025 (Friday) and was told someone would call me the Monday, June 30, since it was already late afternoon. No call back on Monday. I called Tuesday July 1, 2025, at 10am and was told someone would definitely call me later that day. I called back at 4:25pm since I had not heard from anyone. I was told I would definitely hear from someone the next day. No call back on July 2. I called today (July 3) at 8:45am and Lynett was surprised no one had called me yet. She called bacj and told me they could look at it for $369 but that the tech recommended i should get a new refrigerator. I told her i was disappointed in that response. She said she would have someone call me to discuss. At 10:48 she texted the following to me: "A plus here…I told the tech that you were disappointed in the response and he responded the fridge is defective and will continue to give you problems. He said someone mentioned that before. Anyway…have a nice holiday weekend!" So, we concluded they just didn't want to deal with us anymore. Even though Tony was great, we will not be calling A Plus again.

Awesome experience, professional techs. On time, communicated what was happening and solutions. I highly recommend.

We've been having problems with our 12-year-old dishwasher and called Alanta Appliance, based on the reviews. We needed a new motor,, which Kale ordered and installed next day. He is very genial and no-fuss and cdrtainly knows his appliances.

Great Company, Very Professional, Excellent Customer Service. My new go to company for appliance repairs!!! Highly Recommend

My experience with this company has been extremely positive. They display professionalism, knowledge of their craft, and they are dependable in every situation to look out for the best interests of their customers. I would highly recommend them to friends and family.

This company is extremely unprofessional and unreliable. I scheduled an appointment for a technician to come out, but four days later they called to say the technician could not make it. They didn’t offer any options to reschedule or try to resolve the issue.
When I asked to speak with a supervisor, I was placed on hold for an extended period, only to be told they couldn’t reach one and then they hung up on me. This level of customer service is unacceptable.
I purchased my LG dryer through Home Depot, and unfortunately, they subcontract to this company. Based on my experience and similar reviews from others, I strongly recommend avoiding this company if possible. It seems they continue operating this way because they are backed by larger retailers.

The repairman never showed up to repair my washer. When I called customer service, I was asked to re-schedule or find another company. No apologies and no concern for the time I wasted waiting for the repairman. It made my blood boil! This is the worst appliance repair service company I ever dealt with. Please save yourself a headache and do not use them.

3 words, terrible customer service.

This company is absolutely horrible!!! It has been 3 weeks since they supposedly ordered a part for me that should’ve taken 3 to 5 days according to them, and they will not return my phone calls, I’ve only talked to them 2 times in the 4 weeks that I’ve been trying to get my dishwasher repaired

Our washer is stopping mid-cycle. JDS came out and said the unit was working properly, yet the issue continues to happen. They dis not fix it. They also are not returning my calls to have them come back out.

Wouldn't even give these guys a 1 star there Techs are very unprofessional and rude, there phone dont work and i see why they are a 1 star and i see why i will also be sending an complaint to the BBB.

The absolute worst company to ever do business with. The appliance techs are nice but the entire process of getting something scheduled is an absolute nightmare.

Technician came out to repair my dryer and assured me it was fixed. It was not. That was on March 6th. I called back and someone is coming March 23rd. I used American Home Shield and this is the 3rd company to come out and try to fix my dryer. I have not had a dryer since December 12, 2022. Please don't use American Home Shield, they are awful.

We had the unforuate opportunity to deal with this company recently. As recent as 2 weeks ago. They said they couldn't schedule appointment without ordering the part, but they didnt even come out to troubleshoot. Then when the appointment date came, he, shawn arrived without the part. Now GE saying this is the only company in the Canton area they contract with. This company is giving GE a bad name.

We had a refrigerator go out & this is the repair company that is supposed to come out to fix it. Not only did we wait on hold for 30-50 minutes every time we called, they hung up on us FOUR TIMES! When we inquired about an estimated repair time, they said the scheduling company would contact us. 3 days later & no one has reached out. This is absolutely ridiculous. Horrible customer service. Management needs to get on top of these employees & do something to make this right.