HVAC reviews in Douglasville, Georgia

It's so easy to schedule an appointment with Anchor Heating & Air. I always receive the best service from office staff as well as the service men. I highly recommend Anchor Heating & Air to everyone one!

Anchor HVAC is doing a great job servicing our system on their maintenance plan. We have had amazing techs every time and today was no exception. Called ahead of time to say he was on his way, got here in the time specified, answered questions we had and did the servicing in a prompt manner. We will be a customer for a long time. Thank you!

I couldn’t be happier with the service I ALWAYS receive from Anchor Heating and Air! They sold us and installed our amazing new unit and have been our maintenance company for the last 3 years!

Every person I’ve encountered from this company has been beyond amazing! The work is always top notch, I want to send an extra special compliment to Jason Jeffers from todays visit! He showed up on time, with a great attitude and was so much fun to chat with! He always shared some information that will definitely help us manage our son’s allergies! Very grateful to Anchor and all their excellent employees!

We have been using Anchor Heating and Air for years. After they installed our new HVAC system we've been on a seasonal maintenance plan which have given us such great peace of mind that our great investment is being cared for. And the gentlemen that have services it over the years always provide great service. Tim was especially helpful, educating me along the way as he checked our system and cleaned it out. Thanks for having our back, Anchor!

I have been using Anchor Heating & Air for over 5 hrs now. Multiple different service technicians and it doesn't same quality service and respect everytime. Great organization. Thank you

I have been a loyal customer to Anchor HVAC since 2006; Anchor has a great staff, products, and reliable work. Very nice to do business with great people who can be trusted!

Brian showed up on time and was able to figure what the issue was with my system. He fixed it in a timely manner and at a reasonable price. Brian was personable and knowledgeable and I appreciated both. Thanks so much for great service!

Anchor Heating and Air gave us a very competitive bid after some price negotiations on a complete Trane system. Jordan Buchanan was very professional in coordinating the installation. The installers did a great job, we are very happy with our purchase after eight months of use.

I called Anchor Heating & Air Co late Wednesday evening, 5:30 pm.
Desperate for AC repair as I was heading out of town the next morning and didn't want to leave my family in a hot house.
I was able to book an appointment for the next morning and was prioritized for first call.
The best guy ever showed up,his name was Frank.
He was very considerate and empathetic to my situation. Frank got right to work and had me on the road in no time.
Frank's a good guy,knowledgeable, an asset.
Hang on to him.

Had a great experience with Anchor Heating and Air! Our technician (Frank) was on time, courteous, and very thorough. He didn’t try to sell us anything extra like other companies do when they come for a routine maintenance visit. Will definitely call on Anchor again.

I have ùsed Anchor a couple of times i can say that all time's. They were completely respectful and professional. I was able to get the problem fixed same day.

Wonderful experience from scheduling to servicing. It’s rare to find a company that combines skill with genuine customer care, and Anchor Heating and Air Co. absolutely delivered. Highly recommend!

We have had Anchor service our unit for a year and a half now and could not be happier with their professionalism and service. Tim just left here and did an amazing job making sure we were good before winter comes and did a thorough job cleaning the coils and exterior of the unit. He did an amazing job and we are very appreciative. Thanks, Tim!

We had an issue with our AC unit we called that night they came the next day! From the moment he arriver he was professional, courteous and clearly explained the problem and how he fixed the issue. Highly recommend their service!

Another awesome job by Anchor!! My family has been using Anchor for 40+ years and have always had excellent service. The team who installed our new system were very professional and Jordan Buchanan did an excellent job following up to make sure we were pleased with everything.

I can’t say enough great things about Anchor Heating and Air. Our old system finally went out this summer. I was referred to Anchor by my neighbor but still wanted to get several quotes. I got 4 from other well known companies but easily felt the best about using Anchor-not just on price but on the way they truly cared and answered all of my questions. They spent lots of time explaining the systems/options to me. They did an amazing job on install. My new system is working fabulously. From the office staff to the techs, everyone was an absolute pleasure to work with. We are so happy we found Anchor for such a huge decision/purchase. Highly recommend them!

I've been impressed with Anchor for several years now, and will continue to rely on them in the foreseeable future. Anytime I call I'm met with super friendly and quick responses. The office staff have been great and communicate really well. They seen very organized and diligent. I and other family members continue to use the maintenance service plan and it's helped us head off necessary repairs, etc, in a timely manner. During my most recent Fall service call we discovered my 13 year old Heat Pump all-in-one unit was finally on it's last leg...the heat strips were able to do their job but the actual pump was done; there was a leak in the unit with no refrigerant left and the R22 is no longer readily available. While no one wants to spend that kind of money on a new system there was no choice. Anchor was able to get and install my new system the next day! I was literally up and running within 24 hours. The salesman Alan was easy to work with and the technicians, Norris and Jason were great! I definitely recommend Anchor for their quality service across the board. For years now my family has had a great experience with Anchor Douglasville and we expect that to continue!

Since the year 2001, I have been an Anchor HVAC repeat customer. This local company is hardcore ingrained in customer retention, customer satisfaction, customer honesty.

I had a natural gas bill that was a clip over $600 February 1999. Everyone in the house was wearing sweaters and we were all still cold. I couldn't afford to pay those high gas therm fees any longer and I researched why my bill was so high. It was a variety of reasons, one of which was my HVAC unit. It was old, inefficient and unable to provide comfort. I found Barry at Anchor.

2001 would be my last cold suffrage in the house. Barry and I agreed to instal a Geothermal unit. The following 19 years since, I MAY have paid $55 in a single month, one time, maybe. Typically the range is mid $40s. The retrofit instal is not cheap, it is not for the homeowner that is planning on moving in the next couple of years. But if you are in the home for at least 10 years, just read the rest of this review, just go and get it. The REI is legit.

Today at Anchor, my unit is under the governance of Hal. A terribly patient man, honest, intelligent and speaks the english I understand. The annual service may not seem necessary, so I would caution against any notion to dismiss it. The unit installed is not a problem child, but I know that the annual service is one reason why. So please incorporate a budget to accommodate your investment. Lastly, I am confident that any technician deployed to your home to service the unit is competent and more than qualified. For me, Doug is the go to Technician. He knows the unit, he is quick in assessment, he is thorough. Pick your technician and keep him.

This unit is powerful in regulating and supplementing my natural gas consumption. The unit heats my water tank for free during the warmer months of the year, reducing my natural gas usage. The summer months are hot, of course, this unit provides ample comfort cooling properties all summer long. I know I pay a third of what my neighbors pay in the summer as it relates to their electric bill.

It's the best several thousand dollars I ever spent on a home. It will sting, but before it's all over, you'll ask yourself why you waited.

Jermaine Johnson was wonderful. He checks the unit carefully and will let you know if anything needs to be fixed. He very polite and I enjoy having him as my technician.

Today I had the pleasure of speaking with Maurice and he was very kind and informative on the quotes and info that I needed .. I’ll most definitely call you guys soon .Thanks Maurice !!

I am so happy to have chosen Anchor to service my unit. To the service tech Travis, thank you for your professionalism and your outstanding performance. I have already recommended you to my family and friends. Thank you for taking the time explaining the process and your advice on how I can help to keep my unit healthy. What I admired most was that you kept a smile on your face even though it was raining and uncomfortably hot. That deserves more than 5 stars!! Thank you again Anchor for your services!