Plumbing reviews in Honolulu, Hawaii

4.6 based on 588 reviews Back to the listing
    1

    Workers should be drug tested. VERY rushed job causing DAMAGE to appliance and nothing but excuses from installer when confronted to fix what he had damaged, leading to no replies back till a day later.
    Reported situation to business and manager NEVER called back to resolve my complaint.
    If it wasn't for their partnership w/ Home Depot for appliance installation, I would have gone elsewhere.
    If you want your appliance damaged, half ass installed, and taking their sweet time returning a defective unit to the proper place then this is the place to go!!!

    5

    Peyton is a great plumber and exceptionally personable.

    5

    Long overdue review, when I worked for a church organization I think back in 2020, and I needed to call for a plumber for various repairs of the church, I think I found him through Yelp. I decided to go with him and he is very honest, kind and professional guy! I was happy he did residential calls so I also have been calling him for personal repairs in my condo - from bathroom to kitchen sinks. I am glad he was able to help me out! Very reasonable pricing and just great, reliable service!

    5

    Great guy, better service!

    5

    Samuel provides excellent work at a fair rate. He is open and transparent with his work process. I highly recommend him.

    5

    Jonny and Sam arrived in time and did the job very quickly and neatly! I was really happy with their work, again. They’ve been here before and did a great job then too.

    3

    I called 535 Plumbing because I had a slow drip of water coming from the ceiling of my bathroom. The phone receptionist was professional, polite and efficient. She was able to contact the field and find a plumbing technician who was able to come over later the same day. The plumbing technician cut an opening in the sheetrock of my ceiling and found a pin hole leak in the cold water Plex B hose. The technician said he didn't have the parts to fix it and had to go to Lowes to buy the parts. The technician drove a clean well maintained plumbing van with the company logo, but apparently did not have the very common Plex clamps and connecters in the vehicle. An hour and half later he came back, cut the hose, installed a connecter and clamp. In less than 30 minutes of actual work the leak was fixed. Now I just have to find a contractor to fix the hole in the ceiling, texture and paint. 535 Plumbing did the job, but they really embrace capitalism to the max. My attorney charges me less.

    3

    Our water heater needed to be replaced. I gave the office folks pics of the old water heater with the brand and model number but when they ordered the new water heater they bought one that was too wide. About 4-5 inches too wide. The new water heater didn’t fit the closet that the old water heater was in. The plumber and his assistant tried their best and did a good job with the cards that they were dealt. But the result looks weird. One side of the closet wall couldn’t be put back so the water heater is sticking out. 5 star for the plumber and assistant and 1 star for the office staff so average is 3. I will probably no longer use this company again for future plumbing issues. Basically all of my guests have noticed the water heater sticking out and I tell them this story and the plumbing company I used. We all have a big laugh. At least I have a good story to tell to anyone that visits us.

    5

    A+ results and service from Johnny and Sam. They arrived promptly, replaced a rusted toilet lag bolt (wax seal and supply lines replaced too) and resolved a tough clog in my kitchen sink line. Top notch professionalism and skills from both Johnny and Sam. Would recommend 535 Plumbing to anyone, 10/10!

    5

    Johnny and Aiden were so helpful to us!! Definitely recommend using them for any plumbing needs. Super nice and worked with us very well.

    5

    Very thorough job! Went the extra mile to fix an unexpected problem. Came out to service my bathroom on a SUNDAY!!! I am so very grateful. Excellent work I will refer these guys going forward. Mahalo!!

    5

    Gabe & Ridge did an excellent job. They were professional, down to earth, & efficient. I would recommend them for your plumbing needs. 535 plumbing was helpful in scheduling & communicating to meet my needs. Thank you.

    5

    Keaupuni and Jaron did a great job replacing our kitchen and shower faucets, along with a grab bar for one of the showers. They showed up on time (let us know when they were on the way) and got everything done quickly. Highly recommended!

    5

    Johnny communicated extremely well on his arrival time and did an excellent job rebuilding my PRV and Spigot. He represented the company and brand of 535 Plumbing very well and you should be proud to have a team member like Johnny representing your company.

    5

    Contacted 535 once for momʻs house for water heater and toilet installation and what followed became a loyal relationship because of their quick response, expertise and genuine aloha for their work. Their Aloha membership will pay for itself to know you can depend on 535 to do the job again when you need them. Johnny and Sam did awesome work today and weʻll definitely rely on them again in the future.

    5

    The water backed up in the kitchen sink. Water cannot drain put. Johnny and Sam came. Rowter Rooter the piping below. Unplugged my sink within the hour. I am so glad they solved my problem. Nice guys!

    5

    You can never go wrong with making 535 Plumbing your 'go-to' plumbing company on Oahu. Last week, I had John and Sammy over to fix a drainage problem in my new kitchen sink. The contractor who did the original install did it incorrectly- and John and Sammy saw the problem within 2 minutes- showed me what was wrong (the previous folks used illegal parts) and then fixed this within minutes. John and Sammy were great. 535 Plumbing is great...and that's why I never hesitate to call them if/when I need help with my water fixtures. Don't get fooled by the businesses who use their first names as their business. The 2 I used (rhymes with Leaves but starts with an S) was so stupid expensive- that I will tell everyone to avoid them at all costs. Not 535. Make them your first call. You will not be disappointed. I guarantee i!

    5

    Puni & Andrew came to take care of our running toilet & leaking shower. They were professional, friendly & on time. We recommend 535 Plumbing for any of your plumbing needs. Thanks Guys!

    5

    Gabe and Ridge were nice and professional. They fixed the clog on my toilet in no time. It was easy to schedule with 535 and they were able to accommodate me.

    5

    I'm renovating a bathroom and my general contractor told me my water shut-off valve was frozen and needed to be replaced. I called 535 Plumbing and they had technicians Jay and Ridge come out to my home within 2 days. First, the office staff at 535 are awesome. They kept in constant communication with me and gave me rough estimates since a technician hadn't seen the issues in person, only from photos I sent though text. I like that they texted me questions and emailed me confirmations of my appointment. Secondly, Jay and Ridge did an outstanding job. My new shut-off valve and irrigation box are much better and easier to access and use than my old one. They had to chip away the concrete and refill the surrounding area after changing everything and they left the area neat and clean. I saw how much concrete and dirt they dug out and I was impressed that they took it all away with them. Jay explained every issue along the way and the steps to resolve it. He seems very knowledgeable about the outside water system. I appreciate his constant communication with me throughout the process. Overall, I had a positive experience with everyone at 535 Plumbing and will definitely call them again for my future plumbing needs. Thank you, Jay and Ridge!

    5

    Job went great! We have an older home and needed a main water shut off valve replaced - Johnny and Sam were team that did the work. They were courteous, prompt and did a wonderful job. Super professional work. Exactly what we were looking for. Much Mahalo!