Plumbing reviews in Honolulu, Hawaii

Aloha Neal and Shannae and staff! Lyle did an amazing job and response time was super fast work at Discovery Bay. Definitely will be my first go to. Much Mahalos to the Alpha Omega Team.

Austin was great today! He came early this morning and got right to work. He explained the process and cleaned out my water heater. Everything was fast and easy! I will be going to them again for all my future plumbing needs and I would definitely recommend this company!

Excellent service. My water heater stopped working and Alpha Omega responded immediately. Got a new heater the next morning. Jon was professional, accommodating, efficient and friendly. So was his assistant.

They installed an electric tankless water heater. They were on time, professional, and quick. They took care in the esthetics of the piping. I recommend their services.

It does not matter which plumber you get from this company. Neil the owner makes sure everything professional and customer service oriented. For work I frequently use Alpha Omega Plumbing.

Here is may opinion small jobs anyone can do that, now the big work ok most guys can handle that if scheduled properly. What separates this company from the many I've dealt with in the past 20 years in my line of work. Its the big emergency repairs late at night waste lines or water supply line. Show up with a mini excavator ( needed to fit in the area), this vacuum truck (don't know the name of it) to remove all the water and mud to access the repair. Everything I've thrown at Alpha Omega Plumbing (Neil) they have the equipment to do the job. Not "oh we gotta schedule that for later" (cause they have to rent it equipment).

When you are trying to limit property damage or restore service as fast as humanely possible. Neil has always got be back up in running in hours (depending on the size of the job) not days / weeks.

If you want it done fast, done right at a more than fair price this is the best place to go. From the office to the guys in the field, just great customer service and professionalism.

I highly recommend Alpha Omega Plumbing. Neil is not only highly skilled and knowledgeable, but he also approaches his work with humility and professionalism. As a woman who worked in a somewhat similar field, I appreciated his respectful communication—no mansplaining, just genuine expertise and a great sense of humor. He’s fantastic to work with. Definitely a 10-star experience!

Thank you Jon from Alpha Omega! After a desperate call to AO, Jon arrived quickly and got busy trying to find the source of my toilet overflow. He snaked and then ran a camera down the pipe and found roots from my palm on the other side of my house had grown into the pipe and they were creating a backup. This was something that should have been diagnosed about 8 mos ago when another plumber came for the same reason. We could have avoided a sewage flood and the expense involved in cleaning it up. But here we are... I'm just so grateful that Jon investigated further and find the source of the problem. He gave me recommendations and a temporary fix until we can do more extensive repair. Thank you Jon and Alpha Omega for really giving great service! Highly recommended!

First, the office operation was great and communicated very well with me prior to the appointment so we didn’t have to waste our time.
Jon did excellent job working on changing old faucet, calcified 2-way valves and also a quick evaluation of my other minor problems that I had and gave me great insights.
He is professional, kind, and explained what’s going on every step of the procedure he did.
I am super satisfied with his outstanding and efficient work and I would definitely ask him again if I have a future plumbing issues. Thanks so much!

To the owner, Neal, staff Shannae, and all Plumbers of Alpha Omega Plumbing, thank you for the excellent work you did on the septic tank. You were professional, efficient, and thorough in getting everything taken care of. It’s clear you take pride in your work, and I appreciate your attention to detail. I’ll definitely be recommending you to others and will reach out for any future plumbing needs. Thanks again for a job well done!"

I’ve had Alpha Omega Plumbing out twice now, and both times the service was excellent—fast, straightforward, and honest. The work has been top-quality every time. Whenever I call during business hours, I get a helpful, friendly, knowledgeable person right away. If I call after hours, I get a prompt callback the next morning. Jonathan handled the work both times. On the first visit, he installed a shutoff valve for my water supply and replaced the valves for my washing machine. More recently, he installed valves and fixtures for my kitchen and bathroom sink. He was happy to answer my questions and help me make informed decisions. The pricing was fair and completely transparent—no surprises—just honest service.

My house is getting older, so I know I’ll need a plumber again—and I have no doubt who I’ll be calling. Highly recommend!

Excellent work by Steve and Abraham! Highly recommended. They made a small by significant mistake on the faucet install, and immediately came by the next day (weekend) to fix it. Excellent responsiveness.

Alpha Omega did a great job with our plumbing repair. We had to have the ball valve on our water heater replaced, as well as the two shutoff valves on our toilets. Jon was very professional, polite, courteous, and neat. We will keep them top of mind for future plumbing repairs!

Steve was friendly, quick and very efficient. Alpha’s pricing was extremely fair. We will definitely use them again!

John was very good at what he does. Very excellent quality work And professional. He took care of the job in a timing manner well done. We will recommend alpha Omega plumbing to our family members and friends.

Inquired to replace my kitchen faucet. Zea returned my call immediately and accommodated a slot for me the same day. She went over and beyond with exceptional service. John arrived at my home earlier than scheduled and replaced my faucet with no problem. He was easy to talk to and provided stellar customer service answering all of my questions. Thank you to the team! I will definitely share my experience and will definitely be a return customer. Mahalo.

We had such a great experience from the start of the process. From speaking to Shawna to set up an appointment, she was so pleasant & helpful & such a joy to talk to. From the time that Jon arrived we knew we were in good hands (our dogs even wanted his attention). He was so knowledgeable & professional in everything that he was doing, he knew what he was doing. I learned that I will never DYI any plumbing, We now have a Plumbing company in Alpha Omega. Thank you Alpha Omega, Thank you Shawna & Thank you Jon, you truly were Heaven sent. Love in Christ, Malcolm and Deneen Quartero

I initially made contact for emergency service on Saturday; was told 2:30 PM. Then was called and told no one was available; then was called again and told maybe can make it; then was called and told can’t make it but how about Sunday.
Couldn’t do Sunday.
Then told Monday; couldn’t do Monday; then was told Wednesday at 9AM at same price. I agreed.
Wednesday I show up at 8:50 AM. Open blinds on front of house and wait. I get call asking “where are you? Our plumber has been knocking on door.” I tell her I’ve been here 10 minutes early and no one has come. Go outside and he is in truck. After job done they jack up price $100. I had to remind them of their price quote. I’ll never use them again.

Fast, clean and friendly! Not many companies do sump basin cleanings, but Aloha Omega does and they are super friendly, and affordable. The team was amazing and would definitely recommend!

Steve was knowledgeable and informative regarding our plumbing needs.
He saved us money by teaching us about the sink disposal system. He tightened the sink faucet and now it works like brand new.
I highly recommend Alpha Omega plumbing and Steve for your plumbing needs.

We needed Plumbing service for our home right away and a family member HIGHLY recommended Alpha Omega Plumbing. I called & was able to get someone out same day! Awesome & Exceptional Customer Service & Team! Neil, Thank You so much for taking care of our Plumbing issues!

Neil and his team did an outstanding job! Neil is meticulous and fastidious. He closed our cesspool and installed a septic tank. He has a remarkably successful business. He was pleasant to me and to his employees. I’m so glad that we chose Alpha Omega Drains & Plumbing. I’d give him and the job they did at our house a 10 out of 10.