HVAC reviews in Edwardsville, Illinois

4.8 based on 414 reviews Back to the listing
    5

    Prompt, professional service. Brian did a great job of explaining my options and did a great job resolving the issues with my 2-year old HVAC. It’s clear why Heritage has such a high Google rating!

    1

    Unprofessional trash

    5

    Excellent work. Quick response.

    5

    What's the best service

    5

    Excellent response time and knowledgeable service techs.

    5

    John very honest and caring person . T. J. Also excellent i would recommend company to anyone service is excellent Good Christian people

    5

    Reliable family owned Heating and Cooling company in Edwardsville. Give them a phone call!

    5

    They provide excellent service. Have needed service on our systems when it was imperative, and they were there in a very timely manner. I would suggest their service plans.

    5

    Our furnace went out. We had a technician there then next day. Figured out the problem and was able to get us up and running again. Thanks

    5

    Absolutely the best in the business. They went above and beyond. They will go the extra mile to make sure you are 100% satisfied and everything is done right.

    5

    They showed up on time, were very expedient with repair and ended up charging us very little. I would highly recommend them to anyone needing HVAC services.

    5

    I've always had such a great experience with AMK! They always do a great job are on time and have great pricing. Use them!!!

    5

    I am a repeat customer and AMK has helped us a few times. Great service - appt same day, they call before arrival, friendly and profesional. A+

    1

    Not dependable! Office manager will literally confirm the appointment date and time frame but no one ever shows up. No call, no show on more than 2 occasions. Never again!

    5

    AMK has always taken care of our HVAC needs. They are on-time and respond in a reasonable amount of time. Great job!

    5

    Called on a Sunday and had repair complete the next day! Thank you to Darryl for taking time to help us during a busy & extremely hot season. Always great customer service with quick resolution. Would highly recommend.

    5

    Our AC broke on a HOT Saturday afternoon. I called around, and found the friendliest company who was willing to come look at it without wanting my kidney for payment. They fixed my ac that very same day, and by the end of the evening no one would know we didn't have cooling that day. HIGHLY RECCOMMEND.

    5

    Awesome customer service. AMK installed a new Trane system in our new home and we couldn't be happier. John and TJ have great service skills. Couldn't ask for a more honest company to work with!!!

    1

    Please beware of this company ..had a central air unit and furnace replaced in my home one year ago there were issues from the start with staffing no availability to complete install mistakes in not replacing the flue in the furnace issues with not receiving return calls when calling about an issue no clear time frame when they would provide maintenance..when I called about an issue I was told they again had no staffing and that I should just go somewhere else ..was told and promised a variety of things to keep me as acustomer. Nothing resulted from these promises.ayed phone tag and left messages finally I did seek help from another company and they found the reason AMK REFUSED TO SERVICE THE EQUIPMENT THEY HAD PLACED THE WRONG PART AND OVERCHARGED THE UNIT I AM NOW HAVING TO PAY SOMEONE ELSE TO FIX THEIR MISTAKE.I WAS MADE TO FEEL I WAS THE ONE WHO WAS WRONG..NOT GOOD CUSTOMER SERVICE IN .MY OPINION.I WOULD NOT RECOMMEND THIS COMPANY.I FEEL CHEATED

    1

    Absolutely terribly customer service. I had an appointment scheduled for a week from 8am-12pm. I called about 10am the day of to check to make sure my appointment was still going on. They let me know my appointment was canceled and I would have to wait another week until they showed up again. Who I assume was the owner then decided to make it seem like it was my fault and then went on to call me a "smart ass". The only way I knew my appointment was canceled was because I called them. Just a joke of a company. Just make the simply choice and go somewhere else because they will waste your time and are wasting their time trying to act like a functioning company.

    1

    I was promised the 6th of April that a crew would be here the 14th of April to do a repair that was promised last year. When I called today to find out what time to expect them, I found out that they had never been scheduled and now they want to come two weeks later. They have gotten two big and are not reliable.