HVAC reviews in Fort Wayne, Indiana

4.8 based on 1668 reviews Back to the listing
    5

    Replaced my water softener at about half the price others were asking. Really pleased with their work. Even came back out to fine tune it for me. Good people definitely recommend!

    5

    Northeast Mechanical recently installed a new HVAC System for me. Excellent service from start to finish. Very pleased with the new system! Thanks Dave, Scott and Woody for your expertise and professionalism!

    5

    Seriously amazing. After dealing with Peterman Bros and Korte (biggest rip-offs of the area), I was fed up. The other guys tried to pressure me into a 10k furnace replacement same day for a cracked exchanger. Tried to say even though it is warrantied for life, it would take months to get the part and $2800 in labor and fees...

    A quick email on a Friday night, and Dave responded and called me with details and options, even provided pricing right up front which was 50% less than the Korte quotes. Their techs were able to get the part locally, install on Monday, and the cost was even less than he quoted me in the email.

    Amazing service, great tech. The furnace has been purring so smoothly ever since.

    5

    The guys did an excellent job with the install. If you're looking for a great locally owned heating and air conditioning business to support Northeast Mechanical should be your choice. The owner Dave did an excellent job in setting up the install and making sure everything met our needs.

    5

    Furnace was not working correctly this weekend during artic temperatures. I contacted home depot and then got a call and text from david. I had explained that I had another company out multiple times and the furnace was not working. After a few phone calls and texts Dave was able to get the system running heat again and saved me and my wife from the continuing cold weather. I would recommend this company to anyone looking for a fair honest company that cares about people.

    5

    Northeast Mechanical, Fort Wayne, Indiana- service performed by Scott (12/14/2025). Last night our 20-year-old gas furnace would not ignite: no flame, no heat. Temperatures dipped in a single digits overnight... but our home only dropped from 78°(thermostat normally kept) to around 71° inside the home. We made a call to our warranty company (Pivotal) and they created a trouble ticket around 9:30 am Sunday morning. The temperature was around 14°F but with the wind chill..."feels like" temperatures ranging from -5 to -15°F, according to local reporting posted on the internet. Scott, home had two appointments Sunday morning before ours arrived at our house around 11:30 a.m. (amir 2 hours after our initial call to Pivotal). We've had Scott service our HVAC system before and he was vaguely familiar with our setup. After about 10 minutes of troubleshooting he determined that our ignition element needed to be replaced. This is a type of part Northeast Mechanical typically keep in stock and he had one (already on site) to replace the corroded one.

    What has been most impressive, every time we've worked with Northeast Mechanical, is the service technicians all have been knowledgeable, well equipped with modern tech (ie. snake camera, which allows them visible access without having to deconstruct the furnace saving customer time, money, and hassle) and show general concern about finding solutions to meeting our best interest. We would highly refer Northeast Mechanical because they don't just accommodate warranty providers and equipment manufacturers but also lending their experience to find optimal solutions in alignment what consumer needs... Prioritizing a solution that accommodates the customer's needs. When it comes to these types of emergencies (fixtures failing in the home) this is greatly appreciated. These situations are expensive and stressful enough.

    All in all... Scott (the service technician) came out on a Sunday morning, with wind chills between -5 and -15°, at our house within hours from the original ticket, troubleshot problem, fixed problem, and was finished within 30 minutes of arriving. Northeast Mechanical was closed this Sunday December 14th 2025, but Scott was out here fixing our problem nonetheless. GREAT SERVICE!

    5

    Terry was quick and efficient in getting our new hot water heater installed! He had a partner who helped as well (I think his name was Austin)! Both of them were professional and kind!
    We paid around $1,800 for the old tank to be hauled away, the new tank installed and for city permits to be done for us! We used Home Depot but Northeast Mechanical Services was the contractor who Home Depot uses!
    Also, thank you to Dave for getting us a new hot water heater the same day! We had been without hot water for two weeks. So it was nice to be serviced quickly.

    The light white hot water tank is the old one. The darker hot water tank is the new one.

    5

    Our furnace and air conditioning units are 22 years old and we started getting quotes about replacing it. We were so impressed with Dale at Doc Dancer, Inc. He came to the house, looked at our old units, and sat down and explained everything about Doc Dancer and also how they would replace everything. He sent us a quote the next day and it included 4 options for us to choose from. He also told us about a Nipsco Rebate as well as rebates and discounts through the furnace manufacturer and through Doc Dancer. After looking at 5 quotes from 5 different companies, Doc Dancer has our business. Dale answered all our questions and helped us find units that will suit our needs for the future. Thank you Dale and Doc Dancer. UPDATE: Dec. 3, 2026. We woke up this morning and the new Carrier Furnace wasn't working. I called Doc Dancer and Ron immediately set us up with an appointment. The technician (Jennifer) was so nice. She found the problem and it was a switch that was sticking. She called and ordered the part and got the furnace working again until the part was in. About 2 hours later, the furnace wasn't working again. This time I talked to Cory and she said they had found the part we needed and she set us up for another techician (Miquel). He was out by 4:00 and put in the new part and had us up and working within 15 minutes. We realize that even new equipment can have issues, but this is why we chose Doc Dancer. Their service is so great and I felt they were so concerned to get us up and running. I am so glad we chose Doc Dancer. Their team is amazing. Debbie Winger

    5

    My meeting was a sales call. I enjoyed speaking with Dale very much. He was very professional and knowledgeable. He explained his recommendations so that I fully understood. He promised to have his quote to me tomorrow with an explanation of every line item. I look forward to receiving his numbers. It was a very pleasant experience. Once I receive his quote, I'll decide if I'm going to use Doc Dancer.

    Update 8/2/23: I did chose Doc Dancer to install my new HVAC system. It was just installed today. I was so impressed with Chris and Jeorge. They were both very professional, kind, and knowledgeable installers. They explained what they were going to do and went to work. They had all the needed. materials with them to do a nice looking install. They cleaned every scrap of mess up and left it looking better than when they arrived. They gave me a walk through of their work when completed and gave me plenty of time for questions. I thoroughly recommend Doc Dancer!

    Update (8/16/23):
    Tim Devita came to teach me to use my new Ecobee3 Lite thermostat as well as inspect the installation to ensure it was installed properly. He helped me adjust the thermostat settings so that my A/C is dehumidifing as it should. He took the time to answer my questions and was going to have a manual sent out. He was here 45 minutes to an hour and the humidity is disappearing as I type this review. Tim was on time, very polite, and professional. Service was great!

    Update 7/19/24
    Nate Rogers , HVAC tech, came to do the very first yearly maintenance on my AC unit. He was early(office called to make sure it was okay to come early), very professional, efficient, and friendly. He explained each step as he performed it. He cleaned my unit inside and out. Then he took the readings to make sure my unit was working as it should be. He was here approximately 45 minutes. Easy peasy appointment. Thanks Nate!

    Update 9/5/24
    Nate Rogers, HVAC tech, was here to do the first yearly maintenance on my furnace. He was on time,, very professional, efficient, and friendly. He explained each step as he performed it. He cleaned and inspected my unit, changed the filter, and then tested to ensure my furnace was working properly. He downloaded the Ecobee App onto my smartphone and taught me how to use it so I can easily control my thermostat via wi-fi. Nate is such a nice young man. Another easy peasy appointment. I've been very happy with my equipment as well as the maintenance of it.

    Update: 5/8/25
    Jennifer Bartel came today to do the yearly maintenance on my AC unit. She was professional, thorough, knowledgeable, and friendly. She cleaned my unit inside and out, tested it, and ran it a while to ensure that I have no problems this cooling season. I was very pleased with Jennifer's service. I love my HVAC equipment and service with Doc Dancer. I highly recommend them for all of your HVAC needs!

    Update: 10/2/25
    Kam Clark, HVAC tech, came to do the yearly maintenance on my furnace. He was very polite, professional, and thorough as well as friendly. He asked more than once if I had any questions for him during his visit. He did a thorough job of cleaning and inspecting. He tested my unit to ensure everything was working properly. I was completely satisfied with his performance. I have had my units for 2 years now with no problems with the equipment or the servicing of it. I still highly recommend Doc Dancer for your HVAC needs.

    5

    My technician, Nate, was excellent and fixed my issue right away and did a great job on making sure my furnace is ready to go for the winter ahead. He also made the time to explain the issues I was facing and my options going forward. Thank you, Nate!

    5

    Miguel from Doc Dancer did our six month checkup. Miguel is one of my very favorite technicians. He is so knowledgeable, prompt kind. He’s also amazing technician. Thank you, Doc Dancer for your amazing staff.

    5

    Dale, Kyle and their team did an awesome job!

    Couldn’t recommend them enough - they offered the best value furnace and installed quickly. Could not recommend them enough!

    4

    Service was great techs were polite and knowledgeable. They answered all our questions. They cleaned up when done and left things the way they were. Great job

    5

    Nate was Fantastic!!! I told him he was a wealth of knowledge! Took the time to show me how to take care of our systems. He was super personable and professional. I could tell he knew what he was doing. Hope we get Nate again in the future. He is a real asset to Doc Dancer!!

    5

    From Dale to Joe and Fritz, everyone was amazing, respectful and did a great job. Very please on how efficient and knowledgeable the guys were. Would definitely recommend for any of your HVAC needs.

    5

    01/15/2026. Doc Dancer came out today. They sent their technician "Nate" He was friendly and very professional. Thanks for a great job!

    5

    Required total Heat and AC system replacement to include duct work. Quote was far more reasonable than others received. Completed job in timeframe agreed upon and with minimal disruption to daily routine. Ensured all questions and concerns have been addressed post installation.

    5

    Excellent service. We had a whole house humidifier installed. Rick was professional and completed the job that turned out to be more difficult than originally expected. We are very pleased with the results and will recommend Doc Dancer to others.

    5

    So, Ashley smelled gas Monday night pretty bad while I was bowling. Called NIPSCO and waited for their response. Not a terrible leak so they shut off gas supply to the furnace. Called Doc Dancer Heating & Air and found we need to replace the furnace. It was 13 years years old. Got a quote and authorized the install. I must say I am super impressed with the result. So much cleaner install than previous.

    5

    I had a fantastic experience with doc denser
    The team was friendly in knowledgeable and efficient.
    They made the entire process smooth And is stress free.I will definitely be using their service again in the future.

    5

    Came home after being gone for 3 weeks on a Saturday night and the house was at 60 degrees- the furnace wasn’t running. The breakers were fine. Called emergency service and within 45 minutes, the technician (Daniel) arrived and within 30 seconds he diagnosed and fixed the problem and heat was restored! Great service from a great technician and company.