Plumbing reviews in Indianapolis, Indiana

I called NuFlow to have a main line scoped and hydrojetted - the gentleman who answered the phone was honest and upfront with me that they were booked out several weeks. Since I needed the work done ASAP he referred me to another company, and that company did an amazing job! I am very thankful for their honesty and referral to another high quality company - that means a lot to me and shows a lot about the professionalism and integrity of this company. Will definitely be using NuFlow in the future for any sewer related needs!

I was so grateful to have found Nu Flow - I was facing my 2nd sewer repair in 18 years and the thought of digging up my yard a second time was devastating. Fortunately, I saw their trucks across the street and inquired about their services. I found out I had old Orangeburg pipes that went under an outbuilding and concrete. The Nu Flow representative was fantastic, he camerad the pipe and had my estimate to me the following day. Upon signing the contract I was reassured that they would be out if I had any problems or issues prior to the lining. From start to finish the Nu Flow team was wonderful - the crew that was on site the day of the lining were very professional and answered all my questions. The following day my representative came back out for a final inspections and camera inspection. From start to finish it was a stress free experience.

SEWER INSPECTION:
I called Nu Flow at the recommendation of a contractor friend. We were buying an older home and wanted to ensure that there were no issues with the sewer line. I contacted Nu Flow and within a few days they came out and scoped the main sewer line and provided us with a video of the pipes. The technician, Mark, arrived on time and explained what he was going to do. After he performed the service he gave me a verbal summary of what his written report would say-the line was in perfect shape! Within minutes of that he emailed me the written written. The whole transaction with Nu Flow gave us the assurance we needed in going ahead with the home purchase. In short, this seems like a competent and professional company. I will use them again.

Although I ultimately decided not to proceed with the sewer lining project, I wanted to leave a review about my estimate experience with Mark, the salesman that NuFlow sent out to my house. I was trying to decide between 3 different large projects for my home, and so I had many different sales people out to my house in the span of 2-3 weeks. Mark was by far the best experience for me as the homeowner. He laid out everything clearly and was not pushy at all, totally opposite of some of my other experiences. Because of my experience with Mark, if I do decide to proceed with the sewer lining project in the future, it will be NuFlow I will choose.

NuFlow was great to work with - from folks we talked with on the phone to the crew that came out to evaluate our sewer line, the service was fantastic. We needed to repair a section of clay pipe that had cracked in a particularly difficult spot to reach that would have involved significant risk to a neighbor's driveway. However, the crew took the time to evaluate several options and work with us on a tight timeline. Ultimately they exercised some creativity and were able to complete the whole job without even a crack to the concrete. Their installation team is highly knowledgeable and answered all of our questions as they completed the job.

All around impressed with this company and their communication. Highly recommend!

My husband and I are so impressed with this company! From start to finish, they were superb. We had tree roots in the clay pipe joints under our front yard, and rust in our cast iron pipes under our basement floor, both of which had narrowed our pipe flow causing a backup in a separate floor drain in our basement. We were especially interested in the newer technology that Nu-Flow offers to minimize damage that would be caused by a trench to our two majestic oak trees in front. We are so glad that we hired Nu-Flow. They were able to take care of both problems and only put one hole in the front yard, and not a trench that would have damaged our trees. They kept the hole pretty small too, which we appreciated so much! The procedure of putting the clean out in and then the liner is definitely a skilled technique! We met with Bobby who patiently explained everything about what would be done and answered all of our questions. He also got back to us very promptly with any other questions that we had before the procedure, including making sure the crew brought plywood sheets to further protect our tree roots and yard. The young men that did the work were so impressive. They worked hard, have a unique skill set, and were completely professional during their two days here. We would rate them
a solid 10 out of 10! Everything went so smoothly, and we are so pleased. We would highly recommend Nu-Flow!

Our experience with NuFlow Indy LLC was exceptional. Starting from the initial contacts to the onsite analysis and camera inspections they were very customer oriented and took the time to understand the problem and answer all of our questions. The NuFlow relining process took two full days. The crew was very professional and took special care to make sure the pipe was prepped properly before installing the liner. We are very pleased with the results. NuFlow even provided copies of the camera inspections before and after the cleaning as well as the final lined pipe.
We would certainly recommend NuFlow Indy to anyone considering a cast iron sewer line repair.

I learned that a home I was selling had a couple of ceramic pipe collapses and that my repair obligation included pipes under the street to the water main. What a nightmare!! I chose NuFlow to minimize yard damage. They were terrific to work with, kept their word and communicated well and respectfully. I’m not sure I saved any $$ over a plumber, but they obviously knew what they were doing with permits,etc.and provided a transferable warranty. Highly recommend.

A few weeks ago, we had the unfortunate experience of a broken main drain line coming out of our house. NuFlow was awesome to deal with in a very stressful situation from beginning to the end.. Bobby was very helpful, informative and easy to work with on the front end. Once he set everything up, the crew showed up on time, did an excellent job, were friendly, and were super sensitive to not damaging the rest of the yard and cleaning up. They finished on time and it was almost not noticeable from the street that they’d dig the yard on the side of our house to replace the clean out line, that’s how well they cleaned up and how careful they were. Everyone in the crew seemed super nice, engaged and truly easy to deal with. On the back end, Paula was great to deal with regarding the billing process and everything finished up without a hitch. I highly recommend these guys and will use them again. Thank you!

We live in an older home that has always had sewer backup issues a couple of times a year. We had a couple companies come out for estimates to repair the work. NuFlow was by far the most friendly and professional. When they came to do the estimate there was no charge for taking a full length video of our line - - our line is very long (95feet). They provided us the video at no charge to keep for our records. We then consulted about the price of repairing the entire line versus installing a new cleanout. NuFlow does lining to repair the pipe versus digging up the pipe which was preferable to us because we didn't want a trench in our entire front yard.

The entire line repair was quoted at $18,700 and the cleanout was quoted at $6,600. Travis Perry is the point person for all NuFlow Indy service. I was on the phone with him several times and he was nothing but friendly and answered all of my questions. NuFlow was never pushy.

NuFlow takes care of all the permits required and contacts the city to have utilities marked.

Travis worked with me on questions I had about how many vehicles would come to our house the day of the repair because our driveway is long but not very wide.

The day of the repair the crew showed up promptly and communicated with me about where best to park their vehicles so they didn't have to run all over the yard. One of the best moments is when they brought out their digger and used plywood under the tracks to save our grass....we really appreciated that attention to detail! The crew of three guys was there from 9:30a - approx 3:00p.

After the installation was done they did a cleanout of the entire line then took another video - which they sent to us for our records at no charge. This seems like a little thing but it was included with the quote/cost of the service and none of the other contractors we had come out did this. A couple said we could pay extra to get the line cleaned after the repair.

A sewer line repair is probably one of the least sexy house projects, but NuFlow Indy made did an awesome job for us. If there were 10 extra stars, they would get all of them.

Had a great experience with this company. These are professionals, unlike two other big companies I dealt with during our plumbing ordeal.

NuFlow was able to come out and do the trenchless UV cured-in-place pipe replacement of our main line in a single day.

We saved over $18k from what we were quoted, by a large regional plumbing company, to dig up and replace the line (and that didn’t include the cost of repairing the yard afterwards!).

Bobby from NuFlow was excellent to work with. He came out to provide an estimate for a broken sewer pipe after we started experiencing some backup into our home. He took the time to thoroughly assess the situation and clearly explained both an immediate fix option as well as a longer-term solution that he highly recommended.

What stood out most was how personal, understanding, and honest he was throughout the entire process. He made sure we understood our options without any pressure and was extremely professional from start to finish. He also helped get us scheduled quickly, which was a huge relief given the urgency of the issue.

So far, the entire NuFlow team has been great to work with, and we really appreciate how well they’ve taken care of us. I’ll be sure to provide another update once the work is fully completed, but based on our experience so far, I would absolutely recommend Bobby and the NuFlow team.

Absolutely exceptional - beginning to end. Communication and scheduling was fantastic. Our 1906 sewer line was threatening to give up the ghost. Our first visit from another company was completely incorrect and Bobby was the second opinion we definitely needed! Use of the hydrovac truck to install our 6" cleanout kept our (obsessive) landscaping pristine - no giant soil tombstone in our front yard for a year! The crew showed up on time, every time and did a phenomenal job. They are all masters of their craft and are super warm and friendly. The technology is fascinating and when they left, it was like they were never there! I can't recommend this company enough - really great experience that I'll share with everyone! Thanks NuFlow team!

They said they could get the job done an they did

Removed tree roots by snaking my cleanout

Over priced and can't follow simple directions!

Consistent, excellent, courteous service. If you want it done right give them a call.

Very nice people, do good work every time our business uses them.

Wyatt did a great job- prompt, polite and efficient. Fair price

Great quality work

called about a $500-$600 commercial job and he acted like I was waking him up from a nap and bothering him with my call. Then was supposed to meet me the next day to look at the job and never showed, never called me back.
The exact definition of unprofessional