Reviews of local pros in Halethorpe, Maryland

4.7 based on 828 reviews Back to the listing
    5

    Thanks for another great HVAC service maintenance!

    5

    Sean is professional and punctuate. Love his customer service.

    5

    Very kind. Very hard working. Cleaned up after the job. Highly recommended

    5

    Great service and friendly employees. Thank you for the service. Definitely a customer for life⭐️⭐️⭐️⭐️⭐️

    5

    Had an issue after the rain with my sump pump and the back up. Nate to the rescue. Quick fast and efficient

    5

    6 month maintenance heat pump check up. Isaiah explained every step and made valid recommendations.

    5

    Isaiah and Zach were excellent. Professional business with a great service. Have recommended them to a few loved ones too

    5

    Furnace and AC check up. DJ was polite and replaced a part in the a.c. so the a.c. system should be set to go. D.J also changed the filter in the furnace as they usually do as long as you have the filter.

    5

    Zach was extremely professional. He was quick, cleaned up and explained everything. I'll definitely request him in the future.

    5

    Justin was amazing to work with. He was informative and helpful in making my decision. Would definitely recommend Supreme and I will be requesting him!!

    5

    Brett was honest very efficient, loved my dog, and actually awesome. It was a toilet clog. It didn't take long to fix it. I highly recommend Brett and the company. Thank you.

    5

    A/C went out on Sunday night. Messaged Supreme Monday morning and the Tech, Zach was out the before 10AM. Zach was very professional and knowledgeable. Answered all of my questions completely. Very pleased with Supremes service!

    5

    Thanks to the expertise and troubleshooting of Darryl, we had our hot water back in service with a solution that fit our circumstances and are now addressing our HVAC system using Supreme Service Today.

    5

    It was terrific! She was able to answer all my questions and was so friendly. She was very patient with me.

    5

    The company was able to dispatch a technician the same day as our water heater failed; Justin arrived on time and was very helpful describing the problem and letting us know our options. Installation was made as soon as a unit was available with minimal disruption to our household. Justin is courteous, amiable, and a pleasure to work with. The office staff, in particular Deborah, went out of their way to make sure all our questions were answered and all our needs met. I wouldn't hesitate to call Supreme again.

    1

    Amanda at the office is very unprofessional she sounded like she had and attitude when I asked her an hvac question and she could not tell me anything it seems to me that she didn’t have any knowledge of hvac at all. I overheard her saying something about a woman named Bobby and how she isn’t being a team player and not doing her job I assumed that Bobby is another employee but nevertheless it just goes to show that this company has issues in their office.

    5

    After a regular maintenance plan visit by Supreme Service Today, I was told that my 14-year-old Trane heat pump had a leak on the inside unit coil. The technician notified his supervisor, Garrett, who came by within 30 minutes and verified technician's findings. Then Garrett, with Denny the owner on the phone, sat down with me and patiently went through different options of either repair or replacement. In the end, I decided to go with the replacement proposal due to the age of existing system. Garrett showed patience, courtesy and professionalism throughout our conversation. His knowledge and advice was very helpful in my making the decision. A happy customer for 10+ years with Supreme Service Today (used to be "Supreme Air", I remember), I will continue to stay with them to enjoy their quality service!

    5

    Justin was professional, respectful and completed the work has promised. The fee was reasonable for the job

    1

    I hate writing bad reviews, but this place kinda screwed me over. Gave me an arrival window of 1-5 and then canceled at 3:30 because another job came in that they wanted more. I get that my emergency (broken toilet) is not as important or profitable as the job they canceled on me to take (flooded basement), but it's pretty sucky to cancel on a prior commitment who you know is unable to reschedule to another time.

    I told the scheduler when we spoke that morning that I was leaving town the next day and thanked them for being able to help that afternoon... and they still canceled last minute and asked if I could do tomorrow instead. Today was my ONLY window for service. If I'd known I was liable to be bumped off the schedule for a bigger job, I would have called around for another company that morning while there was still time.

    My house is within walking distance to their office, and the job would have taken them under an hour- I think if scheduling cared enough to find a replacement, they could have. I couldn't find another company to come out in time, so I ended up having to call out of work to fix it myself. Not great.

    5

    Joseph K from Supreme Service diagnosed my faltering sump pump and offered several options for replacing it with a combo primary/ backup sump pump. He was the consummate professional. I highly recommend Supreme Service.

    5

    My downstairs basement toilet and shower kept backing up despite DIY fixes. Joe K. From Supreme came and was here most of the day diagnosing and clearing my clogged pipes. He was clean, efficient and respectful of my home. I would recommend Supreme to my neighbors. Unfortunately I have a broken pipe that needs replacing and they helped me with financing options and speedy dates to complete the repair. Thanks, Joe.