HVAC reviews in Las Vegas, Nevada
-
Jose was awesome, super nice and knowledgeable. I told him our issues and after about 30 seconds of him starting his investigation he knew exactly what was wrong. He explained everything clearly and told me what could be done to resolve the issues. He took his time looking at all of the areas of concern and did a good job explaining every to me.
-
Beni Castro my technician was very helpful and knowledgeable about what he did . Very personable and kind. He kept his workplace clean and he made sure that our plug works . I recommend him to anyone who needs a charger for their Tesla. I thought since it says legacy air that they only take care of ac. He is the best electrician you can find . Very kind , personable and punctual too!
-
Very impressed from the first call to the office through the install process. Dave, Ever and Javier were fantastic. We also had 2 great electricians Damon (D) and MJ who fixed our electrical issues. Very professional.
-
I cannot thank Rene enough for his incredible professionalism, kindness, and patience during one of the most stressful times of my life. Just as a major leak occurred, my mom was unexpectedly hospitalized and had to undergo major surgery. I was completely overwhelmed — juggling hospital visits, a bad leak, and very difficult neighbors.
Rene was absolutely amazing. He was so patient, understanding, and accommodating throughout the entire process. He not only took care of the plumbing issue efficiently but also worked respectfully and collaboratively with all the neighbors. His calm and compassionate approach made a huge difference for me.
Honestly, without Rene’s help and support, I don’t know how I would’ve made it through that chaotic time. Thank you, Rene, from the bottom of my heart! -
Experince with our tech was great. He did an overall fabulos job. Identified all circuits that needed attention and quoted us prices for all work that was needed. We are very satisfied with the overall attention to our dwelling.
Will be discussing which package we will go with, and then letting them know our intentions.
Kc -
Jhun from Legacy came out right away when our AC stopped working and explained everything to me in demonstration followed by going over all options and with absolutely no pressure to go in one direction or the other. He genuinely wanted to help and totally let me lead. I felt like he cared about my home and my concerns. He is a great guy that does his job with integrity and pure intentions. I had a few different companies come out to compare prices and Jhun was the only one that even touched the unit to actually diagnose and show me the problem. Other companies just walked in and told me I needed a new unit because mine was old and started spewing off outrageous prices and then offering deals and discounts to make normal prices look like a good deal. It was a no-brainer to go with Legacy and the price I paid was exactly what Jhun quoted (which was cheaper than other companies and Legacy uses a far better quality brand) with no haggling gimmicks or sales pitches. I could not be happier that we chose Legacy! Thanks to Jhun!
-
Aaren came out and did a pretty extensive install. I had multiple 120v outlets, two 240v outlets, a hybrid of conduit on the wall and cabling in the wall and a dedicated grounding outlet. I cannot be more pleased and would use them for any other electrical work in the future!
-
Beni was great. The service was quick and easy and he stayed in constant contact throughout the installation.
-
Jose was a great technician! He worked on my rental property, of which I’m not local for. He kept me updated with every step and let me know my options. He was able to fix the issue within 24hrs, which was praised by my tenants. He fixed the problem right the first time and I highly recommend them. They are not the cheapest company, but in my experience with this rental property, going the cheapest route, only leads to problems later. When it comes to plumbing problems, I have no problem spending a little bit more to have the peace of mind to know its done right the first time.
-
Serviceman Jose arrived early and was very polite. He quickly diagnosed my problem under the sink and showed me what needs to be repaired. I will buy the part today and Jose will return tomorrow to install it. It was a pleasure working with Jose.
Technician Daniel arrived on time and completed the installation of a new facet. The work was done quickly and efficiently. Daniel wore booties so as not to dirty our new floor. Job completed with no problems. -
It's very pleasant and very nice to talk to you and he was a little shocked because we're having a second opinion and he was not notified and he took it very well. Also he informed us the previous people did not put everything back together. In the meantime, he explained everything wonderfully to where I could understand it even in our blistering hot house. My dogs like Him and that's a big deal in my life. I'm really glad my gut feeling was to get a second opinion and they've been a little bit more expensive but just the quality that he was talking about versus what might've happened with the other company they already had done that to me once before I feel good. I feel broke, but I feel good.
-
Called Legacy to service my A/C as I have used them before with Ivan and he did a great job. They sent out Omar and he did a great job. Omar was also very through and explained to me everything he checked and showed me pictures. Legacy a/c was recommended to me by a friend that uses them and said that Rick has been doing a great job on her a/c for 10 yr. I am a happy customer, and Legacy is now my go-to for a/c service.
After having horrible service and advice from a different a/c company. The tech was simple and that is the company name he works for. -
I can't say enough great things about Legacy Heating, Cooling, Plumbing & Electrical! From start to finish, the service was outstanding. The technicians were knowledgeable, professional, and punctual. They quickly diagnosed and repaired my heating system, ensuring my Rental in Las Vegas NV stayed warm during a cold spell for my renters. Upfront Pricing and same Day Service.
-
I had to have all of my plumbing replaced in my house, a daunting task. Legacy Plumbing did everything professionally using several plumbers, wallboard and stucco specialists, and painters. I can't name them all but I now have the latest plumbing technology and the house looks better than before all of the cutting that took place. Thanks guys!
Follow up:
I had a weird "leak" after this which I thought was a PEX failure but a skilled Legacy plumber, was able to find and fix it. It had to do with a soft water unit and was unrelated to the PEX replacement project. Thanks, Richard Saro Fernandez. -
Fernando Gonzalez arrived with Raymundo Galvan shadowing in training and both were exceptionally overall a pleasure. Fernando took his time to explain in great detail about the issues our home had and several options to resolve them. He was multitasking in serving us as well as thoroughly training his coworker. They were very informative and delivered the best customer service experience I’ve encountered. They displayed patience, compassion and genuine concern for our homes well being as well as aconsidering all financial matters and long term care and goals for our home. We got several quotes from competing companies and Legacy superseded them all in price by far. Not only did they give us an enjoyable experience they went above and beyond to offer services that were not expected or related to the call. Such as helping my mother change a few light bulbs, the battery in her smoke detector and ultimately took her trash out for her upon leaving. Again I’ve never seen such customer skills poured out into what should have been just a simple plumbing service call. Legacy definitely lives up to their reputation and motto of “Doing more so that their customers worry less.” Fernando and Raymundo are a sure vital asset to this company and it’s future success of delivering and being the #1 Plumbing service company in Las Vegas. I highly recommend the company and these two technicians to service anyone looking for help in the Las Vegas valley and their plumbing needs.
-
Outside gas line leaks are a nightmare from beginning to end but Legacy came through and did the necessary repairs to get my gas line operational again. In the future for us that don’t know it would be great if a professional can explain step by step the process because although it not entirely one company’s fault, if this process is explained and update the customer than better understanding can be all around. Thank you Legacy plumbing for a safe job 👍 well done
-
THEY TRIED TO SCAM ME I have a whole Home reverse osmosis system and I needed a carbon pump motor replaced and the UV light replaced . The guy that came was a plumbing manager and he came with an electrician that had already been out to my home. The manager started first by telling me that reverse osmosis systems in a whole are not good (We all know that that is not true) They said that I should get rid of my system that I paid $20,000 for one and a half years ago. Then he walked up to and looked at it and told me we this is going to be $5000 or more to fix my system. I asked him how can it be when the carbon pump motor is only $275? He tried to tell me it's because he has to take the whole system apart to replace it, which you can clearly see the motor and where it is screwed in and the gold fitting it is attached to, so you can see that that is not true. There's a some screws and a fitting. I told him that that was not true then he told me that he would need to replace the gold fitting and I said that that shouldn't cost $5000. Then he told me that it's because of the warranty that they will have to warranty the system after they work on it. And I said "you guys only warranty the parts that you replaced not the whole system correct?"And he said yes technically but people complain and I said well that shouldn't cost me $5000 so I said That they could just leave because I knew I was being ripped off as he was walking out he told the electrician that was with him that he would have to take apart my whole system just replaced the UV light. These UV lights need be replaced yearly. You can see where the connectors are to change it out. I can only speculate that they were thinking or hoping that I was just a stupid girl that didn't know anything. Well I'm not.
I did call the company to try to tell a manager/owner what happens to me and I left a message with the receptionist and nobody called me back. -
MJ was great! He was very thorough and made sure the lighting installation was perfect. I will definitely work with Legacy again!
-
Keegan was my technician both times I needed their help. He is great at what he does. The receptionist that answered my call was very polite and professional. Sorry I didn't get her name. Regardless, if you need any help I highly recommend.
-
Eddie the technician was great! My rabbit even let him pet her (which is VERY rare!!)!! He was so knowledgeable, kind and funny! It was a simple yearly heating maintenance, but he checked everything, answered my questions and didn't try to oversell me on anything I didn't need. Legacy has a keeper with him!
-
We have had the misfortune of experiencing multiple severe plumbing issues in both of our condo's bathrooms, and the guys from Legacy have been so helpful! Recently, we had a minor issue. The water in our shower would not get hot, so I called Legacy since we've used them before for our previous plumbing issues and had positive experiences. This time Keegan came out, and fixed the issue in no time. He also took a look at our hot water heater and answered some questions about the gas fireplace while he was here. He was polite and pleasant, and he even gave our cat, Zoe, some pets and attention before he left.