HVAC reviews in Las Vegas, Nevada

Danny was able to come earlier than the anticipated appointment and had the best customer service we could have asked for. He very clearly knew the technical aspects and was even willing to teach us so we could try to prevent major issues with our AC. We definitely will be calling this company again for any future maintenance! (Give Danny a raise!)

We recently signed with the Cooling Company and they have been great. Great customer service, technicians are great at walking us through the process of our HVAC system needs. We've worked with Justin and now Danny and overall its been a great choice to partner with this company.

Danny was very professional. He checked entire system and found the issue with our AC. Turned out to be a capacitor which he had a replacement with him, he fixed the issue and everything is working great. The price was very reasonable and I would definitely recommend this company to anyone looking to fix or upgrade their AC unit. I could not have been more pleased with Danny’s work or the Cooling Company with how they handled the entire situation.

Andre Garcia was a very nice and professional salesperson. I would be more than happy to recommend him to anyone that needs their AC serviced or replaced.
Thanks to all of you for your excellent work.

I was in a small panic when I woke up at 5 am on the weekend to find my air conditioner not working. It was running but no air cold or hot was moving. I was not hopeful that I would get help before Monday. To my surprise a live person who answered the phone. EVERYTHING from here on was incredible. The person who answered the phone was professional and helpful. When I explained that I was handicaped and on oxygen 24/7 they expedited my order immediately. Danny my field rep was at my door within the hour. He was so kind and helpful. He went right to work and explained what was wrong and what I needed to fix it. He was very thorough and never once did I worry that he was going to sell me a bigger package. I felt that I was being helped by a family member. This experience was so positive that they will be my cooling company from now on even for the new unit I will need in the future. Thanks again, I can't say enough how impressed I was by your 10 star company.
I just had a second visit with the same great service. My air broke down early and because if my situation I needed help right away. Danny came over in just half hour left and went to 4 locations to find the part I needed. I live in a mobile home and it can get real hot quickly. Danny did a great job and made me feel as if I were part of something special. Thanks again for 10 star service.

Edgar was very polite. He was good at explaining my options to me after he checked the air conditioner. He also asked me what was the best way to get on the roof without damaging any tiles.
I appreciate this very much.

I came home and my A/C unit was completely off. I had called around looking for someone to come out. Mind you this was after 6pm. I called the cooling company but they were booked. The representative had actually called me back saying she had an opening so I took it. I got a text confirming with the techs picture notifying me that he’s on the way. My experience with Justin Chavez was beyond outstanding. He showed up with the most positive attitude and energy. He was very honest, friendly and educated about what was going on. Very happy with the services this company provided!

Excellent, expert, and expedient service! I called for a quote and they answered promptly, even after hours. They offered to come out that evening, but I was fine waiting until next day. The next day, the plumber, David, was right on time and did a great job and was able to fix in minutes an issue we had been working on for days. Super friendly and knowledgeable as well. Thanks!

Ray and The Cooling Company were great. I called to get a second opinion on a broken AC unit and they were able to get someone out before the end of the day - this was on a Friday in 100+ degree heat. Ray came into the home and worked to engage both my husband and I in the discussion. He took the time to hear us out on what our long term plans are with the house and what our options were. I really appreciated feeling like I had all the info available, like all my questions were answered, and like I was engaging a company who treated their employees well. Ray mentioned that the company was family owned and that he'd been working for them for over a decade. We decided to go ahead and were able to schedule an install the following Monday, and in the mean time, they hooked us up with a couple portable AC units to get us through the weekend...it was an absolute life saver.
It was not an inexpensive deal...you're basically buying a small car, but the warranty and quality are reassuring, and I will call them in the future for our AC needs.
Thanks Ray and team!

Visit from Jed was great, very professional and thorough, explained exactly what he was doing and got us nice and cool again quick! Booking with Brittany was super easy and pleasant as well! Thank you AC Rangers Las Vegas!!!

Justin and his partner did an excellent job of diagnosing our a/c problem, efficiently fixing it and thoroughly explaining everything to us. We were very satisfied with them and the results.

I called them on Monday around 4:30 because my A/C stopped working the night before but we didn't know it stopped working and we have elderly and animals living in my house and they said they could be here between 6-7pm they showed up not even an hour later mind you it was a holiday, Edgar was very respectful and he did not try to up sell me and he also did not try to tell me that their were many different problems with my A/C as we kinda knew what the problem was but we needed a professional to fix it. I will definitely be recommending them to everyone i know.. Hopefully I won't need them again but it i do will definitely be using them again..

This company is legit. Came home to issues with AC today on a Friday. They came to the house promptly and replaced a bad capacitor for really cheap. Before they came to the house another company had quoted us $7K for a bad compressor. Stay away from the scammers and choose The Cooling Company for your HVAC issues!!

Edgar arrived on time and did the service requested. I am impressed with this company and trust me that is not easy to do.
No phony pitch to replace the capacitor or anything else.
I would recommend this company for all the services they provide and specifically Edgar as the service tech.

My AC decided to suddenly stop blowing cold air in the middle of the afternoon on a very hot summer day. At around 2 pm & in a panic I called several companies, including one I've used before, and not only did they seem to not care they couldn't schedule anyone until 3-4 days later. Luckily I came across The Cooling Company and am so glad I did. Not only was the lovely lady I chatted with about my issue a delight I was absolutely shocked when I was told a tech was in my area and could be there between 5-6 pm. Peter arrived on time and was the best tech I've ever dealt in my life. He was professional, kind, funny, thoughtful and was at my place for a couple of hours doing amazing, very thorough work. I was blown away at how fantastic Peter was and how he took the time to do an above and beyond job. My capacitor needed to be replaced but I also went ahead & purchased the maintenance plan b/c it is well worth it. Peter thoroughly cleaned my outside unit, which was a mess full of leaves & debris, checked all my vents, changed filters & even cleaned the return flow vents for me. He answered all my questions and explained everything that even a goofball like me could understand. It was an absolute pleasure dealing with Peter and I am so glad I found this company. I will be using them from now on for any HVAC issues. Thank you Cooling Co and Peter for being so friggin fantastic! Y'all really saved me from having a "heat" attack. 😸

We had the best experience with The Cooling Company. They came on time, the job took 3 hours, they cleaned up completely… and the AC was tested and worked perfectly. We bought the extended care package for a year to continue to monitor and service our AC. We chose the Cooling Company because of the strong online recommendations.

I am not one for giving bad reviews however I just feel taken advantage of and overcharged. This company installed my quality system 11 years ago to my satisfaction . The control thermostat went bad and has been redesigned twice and both Lennox tech support this Lennox dealer convince you that you must buy their very expensive latest thermostat to maintain the integrity of the system . And conversations with both the franchise dealer/ installer and Lennox tech support convince you that the homeowner or non Lennox installer should NOT attempt to instal this expensive communicating thermostat as there is sophisticated wiring and set up . Well it ended up being as simple as connecting the 4 low voltage thermostat wire s to the same positions as the old one and setting up the Wi-Fi . There was no other wiring or adjusting necessary and I was charge over 700 labor for this as they convince you that you must pay for a annual Maintnance Plan in order to receive a discount . There was no diagnosing involved . And Bottom line over $ 700 in labor for install that most any one could do themself in 30 min sincerely RJ homeowner

Justin is the best! Worked on my AC for quite a while to diagnose the problem. Didn't leave until it was resolved.

Such high integrity as a person and so very knowledgeable. Impressive work ethic and very honest. Didn’t push the customer to buy. Knows his stuff, very thorough and worked hard in spite of the late hour. You guys need more of Edgar Sandoval. He Represents an awesome role model for the Cooling Company.. well done!

The team was professional, efficient, and made sure everything was installed properly. When they discovered an issue with the air ducts, they handled it without any hassle. Great company and fast service for a good price on a brand new unit. On top of that, they went the extra mile with great customer service—even bringing flowers the next day, which was a thoughtful touch.

Last week, Edgar came out to fix my dryer vent. Everything went well—he was very professional, positive, and always had a smile on his face. A week later, I received a notification on my dryer that it was 80% clogged again. I called the company, and they sent Edgar back out.

Right away, he advised me that he would check the vent on the roof. He quickly found the issue and explained that it was actually his miss from the previous visit. From the jump, he was very apologetic and completely professional. He even took the time to explain any potential charges up front in case no problem was found, which I really appreciated.

For being such a young guy, Edgar showed outstanding professionalism, honesty, and strong knowledge of his work. Edgar even brought in my trash cans from the street. It's rare to see that level of accountability and customer service these days. Thank you, Edgar—5 stars, 100%! Highly recommend!