HVAC reviews in Las Vegas, Nevada

I can't praise this furnace repair company enough. I reached out at 6 am due to our thermostat malfunctioning, as we were anticipating harsh and cold weather conditions. The customer service representative assured me that my request was expedited and someone would soon contact me to schedule a repair. By 8 am, I received a call back, with a promise to send a technician between 11 am and 5 pm. I let them know that if they couldn't make it by 5 pm, we could reschedule as we had some heat and didn't want to risk the technician's safety in bad weather. Caleb arrived at 1 pm, and after explaining the situation, he swiftly addressed the issue. He was incredibly friendly and not only fixed the problem but also provided helpful advice on how to prolong the lifespan of our furnace. His knowledge and attention to detail were impressive. We will definitely be using their services again, not just because they were recommended by our previous provider, but mainly because of their helpful, personable, and friendly service. Their exceptional service truly stands out.

we have had richard come to work on our hvac system several times, and now whenever we need help, we always ask for richard. he is excellent and really puts customers first. he checks everything carefully and explains what he's doing and why. i also want to mention caleb in the sales department. he knows a lot about hvac systems and is always patient, making sure he understands the issue before sending someone out. when our furnace stopped working during one of the coldest weeks, we needed a new furnace but they couldn’t install it right away because they were busy. instead, they put in a temporary replacement part in our old furnace so we would still have heat until the new unit could be installed. the price was very fair and i don’t think there was even a separate charge for the temporary part or the service call. we are very happy with how everything was handled—calmly and efficiently.

the technician from Premier Heating & Cooling came out on a holiday to help fix my thermostat when my furnace wasn’t working. even though it was a busy day, he was quick and got my heat going again. later, he came back for regular furnace maintenance and found another issue, but he diagnosed and repaired it right away. during another seasonal checkup, i decided to upgrade my air filter—he handled it fast and made sure everything was running well before leaving. recently, the same technician, richard, helped me with a condensate drainage problem. he explained all the steps he was taking and worked well with building maintenance and other residents to handle what he could. overall, he was very professional and kept me updated. great service every time.

We noticed a strange burning smell coming from our furnace that just wouldn’t go away. After having our usual company check the system twice with no answers, we decided to get a second opinion and called Premier Heating & Cooling. Wesley came out and quickly figured out what was wrong—some tape had been left on the furnace wires and was melting, which caused the smell. He removed the tape and performed a full furnace service to make sure everything was running safely and smoothly. The smell had us feeling really anxious, especially since it reminded us of something burning. We were so concerned that we even got an extra carbon monoxide detector for peace of mind. It was stressful dealing with that for so long, but now the issue is completely resolved. We’re truly grateful for the thorough and professional service, and will definitely be calling again for any furnace repair needs in the future.

I've had a great experience so far with this company for furnace repair services. I recently needed a new furnace installed in my home, and from the very beginning, their communication was excellent. Every phone call and email was answered quickly, and all my questions about the furnace and installation were explained clearly. They even handled all the necessary permits for me, which made the process much easier. When I couldn’t find a copy of my property survey, they stepped in and reached out to the local authorities to get it sorted out. At one point, the team brought the wrong color vent cover for the furnace, but they noticed it right away and returned soon after with the correct one that matched what I wanted. Richard and Wesley, the technicians who did the installation, were both very polite, respectful, and professional. They worked steadily from start to finish and made sure everything was done right. I had some questions about how the furnace would be vented, and when I asked if they could adjust it to avoid running pipes along a visible wall, they listened to my concerns and were open to making the change so the installation would look better. I haven’t had a chance to use the new furnace yet, but based on how carefully everything was installed, I’m confident it will work well when I need it. If I ever run into any issues, I trust that their customer service will continue to be just as smooth and responsive as it has been so far.

Our family has relied on this AC repair company in Las Vegas for many years for all kinds of air conditioning and HVAC needs, both big and small. Most recently, just before the hottest days hit, our AC unit stopped working. We called, and within just a few hours, Wesley came out to give us an estimate. The next day, Richard had our new AC up and running with a quick turnaround! When we had a question about the system afterwards, Wesley was quick to help us troubleshoot over text, even though he had a busy schedule. The team is always professional, quick to respond, and clearly takes pride in their work. This company is truly top-notch for AC repair and service in Las Vegas!

I woke up this morning to a strange smell and realized my AC wasn’t working. I called Premier Heating & Cooling and they were able to schedule a technician for the same day. They even reached out to see if they could arrive earlier than planned. Caleb showed up and was very friendly and professional. He quickly got my AC up and running again, and took the time to explain what was wrong and what repairs were needed. I’m really satisfied with the service I received and decided to sign up for regular maintenance and inspections for my HVAC system.

we recently had our old heater replaced and a new air conditioner and thermostat installed by richard, luke, and caleb after receiving a very clear and fair estimate from the technician. the office staff was also super helpful throughout the whole process. we've been using this company for a long time and have always been happy with their service, promptness, and fair prices. over the years, we've even asked them for recommendations for other home services, and those referrals have been great, too. after everything was installed, the inspection went smoothly and the job passed with no problems. really appreciate the continued excellent service!

I highly recommend this company for heater repair services. When my heater started having problems during the Las Vegas winter, I reached out and was very impressed with how quickly they responded. I compared prices with a few other local HVAC businesses, and this company offered the best deal along with excellent service. They had the parts needed for my heater in stock and scheduled my repair for the next day. Richard, the technician who came out, was very professional and knew a lot about heater repairs. He kept me updated on his arrival and explained everything clearly. The repair was done quickly, and my heater has been working perfectly ever since. If you need reliable heater repair or HVAC service in Las Vegas, I would definitely suggest calling them. Great experience all around!

i've been using premier heating & cooling for a long time, and they've always done a great job. from my experience, they are honest, dependable, and easy to talk to. caleb helped me pick out the right new ac system and kept me updated the whole time. my technician, wesley, was friendly and very professional. he made sure all my vents were balanced so the cool air reached every room just right. he asked if i had any questions more than once and even showed me how to use my new thermostat. my place is now cool and comfortable, even with this hot nevada weather outside.

i was told by a friend to use this company for heater repair and replacement, and i'm really glad i did. jesse came out to my place to explain all my options and put together an estimate – he was fantastic and made sure to answer every question i had about new furnaces and how everything would work. the price was very reasonable, so i decided to go ahead with a high-efficiency furnace and a new power humidifier. my new unit runs so much quieter than the old one! big thanks to wesley and his team for the fast and clean installation, and to richard in the office who handled the scheduling and most of the paperwork for the rebates. i was surprised how easy they made the rebate process, since usually you have to do all the forms yourself. really happy with the whole experience!

i had a new heat pump installed by premier heating & cooling to replace an old electric furnace. when i first called for a quote, wesley came out the next day and was very knowledgeable and professional. after hearing positive feedback from several friends and comparing four different bids, i decided to go with them, and their price was the best. i went with an american standard hvac system because it has a strong reputation for reliability. the whole installation took two days and everything went smoothly. the new system is super quiet, which i really appreciate, especially with how hot it can get here. overall, great work and i'm looking forward to seeing the energy savings in the months ahead.

We always call this company whenever we have any furnace or heating system issues at our home in Las Vegas. They installed our new furnace on short notice and made sure we understood every step of the process. Their team was very responsive, and it really felt like they cared about making our comfort a top priority. We reached out to a couple of other companies for quotes, but this team stood out by being the most professional and clear in their communication. They gave us a fair price and explained how they could handle the job efficiently and cost-effectively. We were very happy with how everything turned out. They also replaced our thermostat, and the whole process was smooth from start to finish. One thing that really impressed us was how clean they left our space after working on our furnace—there was no sign of any mess at all, which is super important to us with a toddler in the house who gets into everything. Caleb did a fantastic job, and we could really tell he cared about doing things right. Overall, this is a fantastic team for any furnace repairs or installations in Las Vegas. We truly appreciate their work and would absolutely recommend them to others!

I had an issue where my HVAC system’s fan wouldn’t turn off, so I called Premier Heating & Cooling after a recommendation from my parents. Caleb arrived quickly and got started right away. After checking my unit, he discovered there was a more serious issue than just the fan—a possible carbon monoxide problem in my home. Caleb immediately got to work, explained how long the repairs would take, and his timing was spot on. He was professional, knowledgeable, and careful to make sure there were no more signs of carbon monoxide before finishing up. Caleb also suggested a better carbon monoxide detector for extra safety. Living in Nevada, it’s important to have reliable air conditioning and heating, so I was really grateful for the thorough service. I highly recommend this company for anyone needing HVAC repairs or maintenance.

We are extremely satisfied with the service we received from Premier Heating & Cooling. We needed to have our air ducts replaced because rodents had chewed through the vents. Luke came out to inspect the damage, and he was knowledgeable, friendly, and made the whole process easy to understand. Jesse and Wesley handled the installation, and they treated our home with care and respect, finishing the job quickly and efficiently. Now, for the first time in years, we can really feel cool, refreshing air flowing through our vents, which is a huge relief in the Las Vegas heat. We are very thankful for the fast and professional work. We also recently had our first maintenance check. Luke was thorough, took his time, and explained everything clearly. I feel confident knowing our HVAC system is running smoothly. Highly recommend!

When my air conditioning stopped working and the condensing unit failed on a hot day, I reached out to several HVAC companies. Most of them seemed more interested in fitting me into their schedule than helping right away. However, when I contacted this HVAC team, their top priority was making sure my family and I were comfortable as soon as possible. Caleb arrived the same day, quickly replaced my condenser and thermostat, and made sure everything was running smoothly. Their pricing was much more reasonable than other quotes I received, and their professionalism was outstanding. If you need fast, reliable, and affordable HVAC service, I highly recommend giving them a call. The quality of work and customer care truly stood out.

I’ve used this company for several years now at my home in Las Vegas and have always received excellent AC repair service. Caleb has always been honest and does great work. Recently, my old air conditioner stopped working, and Caleb answered my call on a Saturday and came out by Sunday afternoon. He quickly diagnosed the problem and replaced the faulty control board and ignitor in about 30 minutes. A while back, I also had them install a new tankless water heater, and Caleb and his team did a careful and tidy job with the installation. My experience with their AC repair and related services has always been positive. Highly recommended for anyone in Las Vegas needing dependable cooling solutions, especially with the hot weather here.

If you need heater repair or have questions about heating or cooling, I highly recommend Premier Heating & Cooling. As a new homeowner, I was really worried when my heater stopped working. After checking with friends and neighbors, this company came highly recommended—and they did not disappoint! The customer service was excellent from the first call, and the communication stayed clear throughout the whole process. Luke and his team arrived quickly and got right to work. They replaced my old heater and made sure everything was running perfectly before they left. Everyone was professional, polite, and really knowledgeable about heater repair. I felt respected and well taken care of. I will definitely recommend them to anyone needing heating or cooling help. They truly deserve 10 stars!

A few years back, we first met some of the technicians from Premier Heating & Cooling when they came out to do maintenance on my grandfather’s HVAC system. Since then, we’ve relied on them several times and have always been satisfied with their service. Recently, our old furnace finally started to give out after many years. After a couple of repairs that only worked for a short while, we knew it was time for a replacement. We contacted a few companies for estimates, but the experience wasn’t great—some never called back, and others didn’t follow up with quotes. When we reached out to Premier Heating & Cooling, they scheduled us quickly and were extremely helpful right from the start. Jesse was honest and clear, taking the time to explain what needed to be done and answering all our questions. Unlike the other companies, they carefully checked the whole house for heat loss and also considered the A/C system for future compatibility. After we accepted the quote, the installation was set up right away and completed efficiently in just a few hours. The installers were professional and made sure to explain everything clearly so my dad could understand and pass on the information. Overall, I highly recommend this company if you need HVAC services—especially in the hot Nevada climate where reliable air conditioning is so important!

I've used this company for furnace repair and related services for many years, and I've always been pleased with their work. Everyone in the office is friendly and helpful, and the technicians are always professional and know what they're doing. On my most recent service call, Richard came out and gave some excellent suggestions about my furnace. We’re now planning to have them replace our old unit, which they’ve kept running smoothly for a long time thanks to their regular maintenance. I definitely recommend them for fast, reliable service at a fair price, and their maintenance contract is a great value for keeping your furnace in top shape.

Premier Heating & Cooling recently finished installing a new furnace and central air unit at my home. But the great service started well before the installation. When I first called for an estimate, they sent Richard to my house. He was extremely knowledgeable about furnace repair and explained all my options clearly. I had several other contractors come out to give bids, but none were as detailed or thorough as Richard when it came to evaluating what I needed. Before I found out about Premier Heating & Cooling, I had already contacted another company to fix my old furnace and AC, which were about 30 years old. When it became clear they needed to be replaced, I decided to move forward with Richard. After agreeing to the project, I called him the next day because the heat in the house was getting really uncomfortable. He came over right away to see if there was anything he could do to help with the old unit while I waited for installation. He also helped get my installation date moved up. The installation team arrived bright and early and worked very professionally. From start to finish, the service has been excellent. The price was also better than other quotes I received, especially with the discounts and rebates. Based on my experience, I highly recommend this company for furnace repair or installation.