HVAC reviews in Las Vegas, Nevada

Ken helped me install my water softener after a failed DIY attempt. He was very knowledgeable and even gave me plenty of tips and best practice when it comes to water softener maintenance. They say the best plumber is one you won’t have to see again, but wouldn’t mind if Ken stopped by to help out again. Thanks from my fam to yours brother!

Cons:

I’m back with a review after a second quote from another company. I’m posting this with shock of how many members are being taken advantage of.

I was given multiple quotes for 3 different options. I was quoted by “YES!” for 1 bathroom vanity sink install for $1,089. In mind that the faucet set was already purchased and provided. As you see in the image this quote is absurd. The pricing is what has determined this review. This company doesn’t seem to have the best interest of the customer at heart. I am completely understandable to a company needing to meet ends but not to this extent.

With my second quote from another company I was estimated $300...

Also, the quote should be stating bathroom not kitchen sink. This could be universal charge but I would prefer it state the specific accurately to assure quote isn’t being manipulated.

Pros:

Technician arrived in a timely manner.
Work for all 3 quoted could have been completed in same day, super convenient .
(Slightly expected for a 3k quote). Technician was professional, was aware of flooring and asked if boot covers were preferred. Quotes were quick. Very nice and explained with simple verbal breakdown.
The only quote I believe to be accurate was the hot water remedy of the valve and pipe restore for washer. I figured that would be expensive.

Appointment was set up in next day by scheduler.

Unfortunately, won’t be using this company for future work due to pricing.

Jesse and Jason were great. In 2022 I purchased a water heater and had Phil from Yes install it. Phil was great. Now a bummer that water heater already failed. So I did it the right way this time with a 6 year warranty from Yes. It’s 100% American tank and if anything happens, I don’t have to worry about more cost. Jason helped me get the old tank in my truck so I can return it. Thank you guys!

Excellent job, Eric was a professional and very knowledgeable. Im highly recommend Yes! Man Air conditioner and plumbing company the best on town .On time and works fast. ☆☆☆☆☆

Rafiq did a fantastic job showed up early and finished in record time.
Extremely nice guy. Very Professional.
Kept it straight with me no fluff.
Cleaned up more than he needed to in my garage.

If this guy shows up you are in good hands and I am sure all there Service men and women are just as good.

Thank you for the last minute call and work you did!

Had 2 techs! Jesse and Andrew. They arrived together and on time. They were very pleasant, courteous, knowledgeable and thorough. Jessy walked us through the process and did an excellent job!! The shower would not turn off so we had to turn the water outside off last night. My son tried to fix it himself but made it worse. Jessy was extremely patient and diligent. He and Andrew made a great team. The service call was waived into the price and we were able to use the online $50 off so that was a blessing. I highly recommend YES and these two gentlemen. You wont be disappointed! I will recommend them to my friends and others. THANK YOU AND GOD BLESS! 8/16/25 Las Vegas

👍🏻👍🏻
I give YES Plumbing 2 thumbs up.
Jason was great!
The price was great!!!
He showed up on time, was clean and efficient.
Nice guy.
Did a great job, and cleaned up after himself.
I appreciate him.
Check online for a coupon.

Excellent service. Water heater died right at the end of the year.. not the bill i wanted to pay after Christmas, but some things are out of our control. Called mutliple business's, but Yes! Was the only company that actually answered. Very professional call agent, and was able to get a tech out at the end of the day. The tech, Miles, was very informative and i appreciate that he didnt try to "Sell or Tell" me what i needed. He performed a diagnosis, and laid out the facts and options, and let me decide for myself. Great experience and its awesome to see professionals that are truly looking out for their potential customer and take pride in providing a service to others, not just to check the job off the list and move on to the next. Miles went above and beyond, and my hot water loving family appreciates it!!.

Great Install!! BS Maintenance!!!

We Record & Shadow ALL work with hidden minicams in the unit & Ring window sensors!!! Thou we are extremely thankful for the install work done (2023Apr) for our $43k second story rooftop unit that included new duct ($15k) and heat reflection ($5k) with the care put into going above & beyond for 1 year of 0% apr… There is still unanswered questions as to why the ’FREE’ and ‘Paid’ service technicians our first two years have:

1-(Winter Svc 2023Oct27 by M.J.) moved the freon tube requiring replacement in 2024Apr10 by Y.W.) because the coils rubbed a hole in the tube causing us to suffer without AC again before the unit reached it's first year. Though it was fully covered; it should have NEVER happened! I feel this was to ensure we continued a service contract near expiration.

2-(2024May5th by Y.W. & J.) The freon leak & summer maintenance lead to bent & damaged radiator fins, absolutely no cleaning of the radiator fins, loss of rust proof galvanized screws & tabs to our brand new unit (we followed up by remediating the fin damage, cleaning built up dirt & dust ourselves, and lubricating rotating parts) All missed by the maintenance service we extended.

3-(2025Nov13 by N.) The service tech drilled a hole in the side of the exterior door to the return after telling us that we need to clean our fins more often! Isn't that part of the PAID annual service??? I understand that with older units a tech may want to drill a hole in the exterior door to get a more accurate read, but the system is barely 1.5 yrs old!!!

The service experience of many HVAC companies in this valley is something we have learned requires photo service documentation before/after service as well as secured by an alarm device to alert us that technicians don’t leave the return open for pigeon roosting. Not tossing this CSN HVAC educated customer under the bus!!* Why do units not last past or up to their fully engineered designs? Maintenance! YES, can & should do better given your tenure in the LV Valley.

* DIY for life with interior filters March - Sept & Nov/Jan with 2x year of exterior fin cleaning with diluted simply green since the turn of the century to avoid lackluster service tricks from certified techs! QA needs to shadow service, rather than play defense.

Elite put the last system in test mode. The best HVAC experience I’ve ever had in this valley came from the building contractor who built the home.

Fabian came to check out our heating issues and gave us multiple options to help us fix the heating in the attic. Sierra was the best affordable option vs other quotes we had received. Since our parts were still under warranty, Fabian fixed our heating the same evening. Great customer service.

We have been so happy with the service and professionalism of Sierra. We use them for all our hvac and plumbing needs (including installation of our soft water system) and are now members because of our experiences with them. They genuinely try to exceed expectations and make their customers feel valued. Today we dealt with Ricardo (technician) and Tyler the service manager on a hvac issue. Both were a pleasure to deal with and again they went over and above to solve and fix the issue that we were having.
We are loyal Sierra customers and highly recommend them.

It was good. Jeremy explained every concern that we had and was very knowledgeable of the systems that were discussed for our own needs. Only fret was the price. Very expensive, but the system we chose we feel will give us more peace of mind for our air control needs. We do like the wifi feature for the new thermostat as well. Jeremy was thorough and easy to talk to. 5 stars

We had Sierra A.C. and plumbing come out because our main sewer line was blocked.
Warwick was the assigned tech. He was very nice to talk to. He was professional in his actions. He took before and after pictures. He got the job done within 30 minutes.
Warwick deserves a raise simply because of his work ethic and professionalism!

As far as the plumber, he was fine. I believe there was a lot of confusion because two different companies were here at the same time. This was my husband's and my first experience dealing with issues with our home. I believe when the plumber provided the bill, my husband was upset due to the amount owed. There was no communication that I have a home warranty. I called, and they should be contacting your company. I only have a deductible with Achosa Home Warranty.

Great communication and Fabian was able to answer all of our questions regarding updates to our hvac system (air scrubber and integrated filter). We did not feel pressured into purchasing. They were able to work within our financial limits. Looking forward to our continued business together

We had Saul Casanova over last night until around 8pm, programming our New thermostat, which I blew the fuse on my unit. He was awesome and very patient with us and did an amazing job and got it working. My wife was very happy.. thank you Saul and Sierra Air you guys are amazing. 😁

We had a new tankless water heater and water softener installed. Sierra sent Raul over to assist us and we're so grateful. Raul patiently explained the products and helped us with the warranty, set up an inspection, and secure a "no-interest for 12 months" loan. Also, I texted him several days after the installation with follow-up questions and he happily answered all my questions. His service didn't end just because we already purchased their products. He is kind and genuine.

The Dais brothers were exceptional and professional in every stage of the removal of our old units and installing the new ones. We are very impressed with their workmanship and explaining everything that they were going to do, and afterwards, explaining and showing us photos of their work. They were very thorough in answering all our questions and concerns and explaining how to use our new system. We are very happy and comfortable with our new unit and their exceptional work.
We were told that their trash collector would pick up the old unit and parts within the next few hours, but no sooner did they leave then the trash collector came by to haul everything away.

Highly recommend Sierra for any plumbing issues you may encounter. We had a major repair of our outside water meter. They came for consultation same day and got started on repairs the very next day. All of the repair techs that worked on my property incredibly amazing and professional. Their dispatchers were unbelievably respectful and kind! The pricing was fair considering all the work that was put into the repairs. Can’t thank these guys enough!

Martelvious and Clark showed up at a reasonable time in the morning. The both got right to work inspecting all my plumbing areas. As I was aware, I was in need of a new water heater and some other things. I was also in the market for a water treatment device. They both took the time to answer all of my questions regarding the pros and cons of waiting a bit. Ultimately I decided with their help that a tankless water heater would best suit my household for care and longevity I also chose the ultra water softener unit. Same day install with great financing options. All in all I’m very satisfied with Sierra and their customer service from Martelvious and Clark has been exceptional! Thanks Guys!

Kevin was terrific! He explained exactly what he was going to do during my inspection and negotiated a fair price for instillation work. He was friendly, competent. Professional and a great communicator of the process.