HVAC reviews in Las Vegas, Nevada
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called and a technician was able to come out the next day. nice young guy. unfortunately the problem i was experiencing wasn't happening when he came. it has changed from a sound to the unit not cooling. he found a part that looked slightly damaged and i approved him changing it. unit began cooling again. was okay the next day. day after though the unit had completely shut down. unfortunately i was heading out of town and wasn't able to call back until the day after. it was a saturday afternoon. no answer. left a message. next day still no call back. i called about 30 times through the morning and afternoon. answering machine claimed that they were open but no one ever answered the phone. i had to call someone else.
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Came and repaired our AC as soon as we called!! Very friendly and made sure it was fixed quickly. Highly recommend them!
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Great service, they go above and beyond and are super quick to get the work done and respond.
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Amazing work
after dealing with more then 10 companies no one willing to even check my AC unit, finally they came and we're able to fix the issues and we were able to no be on this heat with no AC, Roberto was super professional and keep me updated on everything they were doing, thank you so much. -
Good communication plus very nice and competent repair workers.
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Air conditioning in the city of Las Vegas is literally mandatory for health reasons and having an experienced and trustworthy HVAC company you can rely on is so important. AC Hero in Las Vegas has been my go to service provider for my rental properties and they do an amazing job. They've helped me with full AC unit replacements, minor repairs and maintenance. What I think sets them apart is the fair pricing but knowing they will be there when they say they will. They're ALWAYS on time for appointments and their techs are knowledgeable and friendly. If you need somebody you can trust for HVAC work in the city of Las Vegas...call AC Hero Las Vegas!!
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They were able to send someone out very quickly to do repairs and an eventual replacement. They were very responsive and transparent about costs and financing options. I would happily work with them again.
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The technicians were on time and professional in diagnosing the problem. The owners kept me updated on the purchasing of the part needed and the cost of the repairs. The technicians were again on time and professional when they came to do the repair. They got it done in half the time they estimated. A+ service all around.
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My very old a/c unit broke down on an 110 degree day. They had a tech to my door the next morning to diagnose. Since my unit was 24 years old it was time to replace— which was MY decision! No pressure or hard sale. They quoted me very competitive price —they beat all the quotes I got from other a/c companies last year! The install happened within a few days, pretty smoothly. Alejandra was great with communication throughout the whole process. Very happy with the service!! Recommend!!
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I have this company helping me with my residence my shop , and my client , I can't be more thankful for the great service, thanks Alejandra and David for your great service.
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Absolutely thrilled with the service I received from AC Heros in Las Vegas! They came out for my annual AC check-up and were everything you’d want in a professional HVAC company—punctual, thorough, knowledgeable, and incredibly respectful of my home. The technician took the time to explain everything he was doing, answered all my questions, and made sure my system was running at peak performance heading into the hotter months. No upselling, no pressure—just honest, high-quality service. You can tell they really care about doing the job right. I highly recommend AC Heros to anyone looking for reliable, top-tier air conditioning service in Las Vegas. I’ll definitely be calling them again next year!
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AC Hero is amazing!!! I’m a REALTOR here in Vegas and I’ve referred them to at least 6 different clients of mine. They’ve always responded immediately to my clients and their work is impeccable. One of my clients was told by another company that they needed to replace their AC unit at a significant cost. AC Hero came over to give them a 2nd opinion and all they needed was a minor repair and for their AC unit to be serviced. I can’t say enough about this company 😃
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I will honestly testify that Roberto from AC Hero and the company he represents in the valley are fantastic. My experience with AC shops in Las Vegas has been riddled with groups that want to overcharge and mislead customers. I had two other shops come to my home and tell me I needed to spend 4K to 24K on my AC. Roberto was meticulous and detailed orientated. Roberto tested all of my components individually for proper amperage and inspected my split system and found no real issues. AC Hero is the first HVAC shop that I met with honesty, integrity and I highly recommend coming out to give you the truth and not just sell you service or parts using fear tactics. When it comes to any replacement part, service, maintenance or a replacement unit...AC Hero is not the hero we need, but the hero we deserve for our HVAC systems in Las Vegas!
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I really enjoy working with Alex who is the business owner and Roberto who is part of her team. It’s a great company and they provide a great service and I would recommend them.
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AC hero installed my rooftop unit and have maintained it for the past four years. Their technicians have been very great and friendly. Their pricing is also very competitive, and the staff are communicative. Highly recommend them!
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I own and pet grooming shop and AC hero is my go to AC company, the owner is very helpful and the staff is friendly and knowledgeable, they keep my unit working great during these hot summer days. I highly recommend them. I love that you deal with the owner and they are a small business, I would give them 6 stars if I could !
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Very sweet and knowledgeable and most important honest. They came the same day the AC went out. They spent less than 2 hours assessing the problem and fixing it with supplies they had with them. They communicated with us before they arrived and followed up afterwards. Their price was very reasonable and I highly recommend their services!
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Roberto went to inspect one of my buyer’s property and he was very thorough.
He was also very informative and had a great attitude!
I recommend and will keep referring my clients to AC Hero Las Vegas. -
AC HERO's technicians demonstrated outstanding efficiency and rapid response. After experiencing an unexpected air conditioning breakdown, I contacted them and they swiftly arrived at my residence to complete the repairs. I strongly recommend their services.
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HVAC went out at 108F in June, AC Hero was able to replace it in 48 hours with a brand new unit!
I've used these guys for all my HVAC problems and repairs, and now for an entire installation. The pricing was on point, the quality, speed, and professionalism were perfect as well. I think I'll stick with these guys while I live in Vegas. Very happy with their services over the years! -
During a major heat wave, our AC went out. We contacted AC Hero Las Vegas, and Alex quickly sent a technician to our home. Roberto was fantastic; he was professional, kind, and thorough. He identified and fixed the issue, then took the time to clearly explain what was wrong with our system. He even stayed afterward to ensure the house was cooling properly. I highly recommend AC Hero for their prompt response and excellent service.