HVAC reviews in Albuquerque, New Mexico

Ben was absolutely amazing! He came to my house to do our yearly boiler inspection and took the time to make sure every single component was fully functional and ready for the cold months ahead. He was incredibly professional, personable, and kind throughout the whole visit. I felt very safe and confident in his work, which says a lot when it comes to having someone in your home. Thank you Ben for your hard work and attention to detail — we truly appreciate it! We look forward to working with you again next year. Highly recommend!

Our heat went out the early morning of December 31st and I was really worried we wouldn't be able to get it fixed before new year's without paying an arm and a leg. Signature was fantastic! They got us on the schedule the same day and the tech called as he was on his way. Best of all they fixed it for a minimal cost. I was really impressed that Signature charges by the job and not hourly. This allowed our tech, Cody, to take his time and look over the system thoroughly.

Cody was amazing, I can't say enough about him! In addition to fixing the communication issue that had shut the system down - he cleaned the system, took pictures of the inside, even looked over the water heater and fuse box. Then he spent almost an hour explaining everything he had found in layman's terms. This was very valuable to me as a detail-oriented nerd!

I feel like I have a much better understanding of how my system works, what I need to watch out for in the future, and services/maintenance that can help the system run longer without replacement. (my system is 11 years old) Also what it might cost me if something were to fail again or I do need to replace the system.

Cody is truly a gem. An expert at his craft, friendly, kind, and respectful to boot. I was so happy when he told me if we needed future service that Signature would send him out again. It's always frustrating to have to explain an issue to a new person - much better to work with the person who already knows what's going on. Thank you Signature and Cody!

Very pleased!! My first time using Signature!!

I had a leak under my kitchen sink. I knew it wasn't anything serious, but my husband was out of town and I needed someone to come out asap.

I was so pleased that they sent someone out that day and the issue was corrected quickly!

Not really a repair but reseating the garbage disposal.

I as so happy and grateful and while I hope I don't need plumbing services again, I will definitely call them if I do!!

Benjamin is knowledgeable, thorough, and kind. He explained everything to me and answer all my questions related to the plumbing issues he fixed. I'm so grateful for his time and service.

Justin was very professional and conscientious. I appreciate the company givinf me a 25% discount since they couldn't arrive when planned. I highly recommend Signature.

Amazing service from Tyler T! He was very knowledgeable, personable, and happy to share his expertise about boilers and the maintenance they need to keep running smoothly. Tyler took the time to explain everything clearly and made sure I understood how to care for my system. I really appreciated his friendly, professional approach. Thank you Tyler, you were awesome!

The house we bought had issues with the AC. We tried a few other local companies who weren’t able to correctly diagnose or resolve the problem. Brett was the first person to correctly identify the problem. It was less expensive to install mini splits than the other options, so he installed the mini splits in 2018. When the city inspector came to inspect, the quote was “I know his work, I don’t even need to inspect”. He has taken care of the system since & it functions perfectly. We recently had an issue with the radiant heat, and Signature sent Tyler out. He had the problem diagnosed right away, even finding a manifold we hadn’t known existed, nor was it listed in the plans. He was able to repair they system & was incredibly meticulous, thorough & our dogs loved him, which means quite a bit to us. Brett & Tyler are both great, and we will continue to have the VIP membership with Signature because of their quality of work.

We had a tankless water heater installed to replace our old water heater. Ben did an absolutely stunning job. He is a master and also a really nice human being. We are grateful for the rapid and professional service rendered. I highly recommend signature for any plumbing and heating needs.

I have purchased from Signature in the past and have been very happy with the products and installation. My most recent purchase of a furnace went quickly and without any problems. The installation crew showed up on time and completed the removal of the old furnace and installation of the new one in about 4 hours. They cleaned up after the job was done and trained us on how to setup and use the new system.

After hearing glowing endorsements for Signature from our neighbors and 2 other couples we know, we asked Signature to dispatch HVAC Tech Richard Gurry to asses our heating system.
Richard was extremely pleasant and extremely knowledgeable and after an extensive examination of our heater he explained in detail, using easily understandable language the problems with our 20+ year old heater.
Using Richards report, it was apparent we needed a new furnace. Lukas Rasinski, a "comfort advisor" was dispatched and explained our options clearly. When we selected a replacement furnace, we were able to schedule the installation in only 3 days.
On the day of the appointment, not only were the workers on time, but actually early.
Installers Sam and Ashton began the process of removing the old furnace. Elijah and Eli, the electricians, made the necessary modifications to bring the electrical connection up to code.
The new furnace was installed along with a new thermostat, and new fold open filter holders were installed to replace the old simple screw in vent covers.
The entire process was completed in just over 3 hours. The men cleaned up thoroughly and explained the new system and thermostat.
I needed to mention each person by name to emphasize how courteous, professional and personable they ALL were.
We are extremely satisfied with the entire process and highly recommend Signature for HVAC needs.

We were lucky enough to have Richard Gurry to our home to inspect our furnace. He was thorough and very knowledgeable. He gave us multiple options for repair plans and pricing, and potential timelines. We live in a very old house and stuff goes wrong all the time, having Signature on our side brings us so much confidence that we can tackle any issue with their help!

We are so thrilled with our new Navien tankless water heater, and love that we now have endless hot water. Tyler provided a detailed quote to replace my, believe it or not, 26-year-old 40-gallon water heater. He was so professional, knowledgeable and thorough. Thank you to Charles, the Manager of the plumbing department for helping expedite my quote and install. I appreciated Shay with scheduling and Charity for keeping us in the loop with arrival times. Tyler, Clarence and Freddy arrived on time and did such an amazing job with our install, I just couldn't be happier to have hot water again, as my tank water heater quit working the day before our installation. Clarence and Freddy had a such a great idea and used some extra tile in my garage to line the floor of the water heater closet. It looks so beautiful and will be so easy to clean. They all went above and beyond to provide excellent customer service and showed so much kindness to my husband who had a stroke a couple of years ago. They were so respectful and took time to listen and answer any questions that he had. They also made us laugh with their fun sense of humor. We will definitely be returning customers. Thank you, Signature Heating, Cooling and Plumbing for hiring such an amazing team.

Richard Gurry did an excellent job of discovering the issues affecting my Airbnb's heater and correcting the settings from natural gas to propane. I commend him on diagosing the problem more thoroughly than the other company that I had come out to give an estimate. I appreciated his timeliness , and consideration in letting us know when he would arrive. Richard discussed the issues and options thoroughly, so I felt like I was making an informed decision. I would work with your company again.

Henry, one of our technicians was so wonderful to work with. He was professional, helpful and respectful. I thought one of my cats got outside, he helped me walk up and down the street for about 20 minutes to find the little rascal. Thank you so very much

Cesar and Justin were great! Cesar did my furnace and HVAC maintenance and Justin flushed my hot water heater. They were friendly and professional, efficient, and did an awesome job. I definitely recommend their services.

Jeff Lant with Signature came to do a very thorough assessment/tune up of my furnace. He was very knowledgeable, professional and efficient. He accurately assessed an issue before it became an actual issue and promptly rectified it. I highly recommend Signature to anyone in need. I'll be requesting Jeff for all my future HVAC maintenance needs. Thanks Jeff!!! 🤝

During the course of this purchase I was in contact with several people from Mark Shear the salesman who came out to look at my old system and give me some options with pricing to the electricians Elijah Balcazar and Eli plus Richard who did the actual installation of the unit with another gentleman who I failed to get his name to the company inspector Derrick McClemore who did an outstanding and thorough inspection of the work performed. Any questions or concerns I had were addressed in a professional and respectful manner. I appreciate everything the company provided and highly recommend them for your heating and air cooling needs.

Such a great experience. Justin was thorough and worked till the project was done. Explained with confidence and was very pleasant. Thank you Signature. Will definitely use you again and recommend to our family and friends.

I want to recognize Antone Kiro for exemplary service. Instead of simply diagnosing a problem with my furnace he investigated the source of the problem and fixed it! He went the extra mile and should be recognized. He also reviewed with me evidence of why I needed to replace an HVAC component-sharing the readings before and after. Signature has served us well over the last few years and we have been satisfied with them. With Antone’s recent service we are extremely satisfied.

Had some condensation under the kitchen sink. Ben came and looked around and didn't immediately find a leak. Decided to take another look and found a small leak under the cabinet near the foundation. It was super hard to find but thanks to Ben sticking with it he found it and fixed it right away! Ben is super friendly, super knowledgeable, did great work and even cleaned up very well after the repair. I highly recommend that if you need a plumber call and get Ben to do the work!

They did a great job removing my 21 year old AC unit and getting me a good deal on a new system that’s way more efficient and modern. The crew was great at explaining everything to me and making sure I was happy with the outcome.
I also had them do some plumbing work for me, fixing the main water shut off to my house. They did a great job with that as well!
Very happy with the experience, and I plan to use them in the future. Thanks for a good experience.