HVAC reviews in Albuquerque, New Mexico

4.6 based on 3011 reviews Back to the listing
    2

    I called to ask for a quote for some service. They came out to look at what needed to be done, ended up billing me hundreds of dollars without actually fixing anything and then have never given me the actual quote after numerous attempts to reach out to them.

    4

    Jason and David were friendly and experienced. They shut down my furnaces and started my cooler with ease. Many thanks to Brothers Electro Mechanical

    5

    Very professional and very personable, and very efficient. They installed a heating and cooling system for us in 2007 and have done the maintenance every ear. Well worth the cost. Highly recommend.

    5

    Brothers is awesome! They are kind and patient and explain things well. They have helped us with a very challenging situation with care.

    5

    Fast service and quality work. I can't say it's cheap, but as the old saying goes "Pick two: quality, speed, or affordability".

    5

    Extremely knowledgeable and honest. Technicians very respectful and professional- wore masks at all times (important at the time this is being written). Thank you Vince and Steve! We love our new mini splits!!

    5

    They were very responsive, we’re here promptly. Jason was incredibly, very knowledgeable and explained everything completely. Went to get a special part , came right back and finished the job.
    Highly recommend!

    5

    The guy from Brothers made it out on pretty short notice when my furnace wouldn't come on, problem with the gas valve. I have a very old furnace and it was an intermittent electrical problem, which can be a pain to figure out. The guy was sharp and nailed it in an hour, total bill, under $100. Nice job guys!

    5

    Seriously we have been without a heater for over a week now. I was dealing with Affordable Sercive in Rio Rancho only because they are located down the road and they left us without heat for a week on the coldest days!! I am 8months pregnant and have a toddler. After all this stress I got ahold of Brothers business information and they overnighted the part needed and in less then 24 hours are coming to fix my heater!! So far THE best HVAC company in NM!! They cared about my situation and expedited the process!! Thank you!!!!!

    5

    Heater stopped working this morning, turned out to be a cracked igniter. Brothers had a tech out within an hour of calling and he had the igniter replaced and heater running within half an hour. Fair price and good work! Highly recommended.

    5

    Great communication and service from beginning to end. Definitely recommend.

    5

    I had some issues with my mini split system. Jason and David came out and did a thorough job of diagnosing the problem and getting it fixed. They explained the process and were upfront about the cost which I appreciated.

    5

    These guys are the one stop shop for all your HVAC needs! Service with a smile! Get a tankless hot water heater today! It is the best investment I have ever made in my house. It was installed on time and on budget. Love you guys!

    1

    We called for an estimate for new heating and air conditioning to replace our swamp cooler. We were given a two hour window, no one arrived. LONG AFTER the two hour window we were called and informed that our technician was "running late" and did we want to reschedule. NO, when you cannot even be bothered to keep us informed DURING THE TWO HOUR WINDOW that there will be a delay, WHY would we want to reschedule? Umm excuse me, I'm trying to spend around $20,000 on a new system and you can't even be bothered to show up? That instills ZERO CONFIDENCE in me that I will actually get what I pay for. Contrary to popular belief this is NOT the land of manana; if I wanted two spend TWO HOURS WAITING AND DOING NOTHING just to make sure I was at the door for the technician, BELIEVE ME I would have several million better choices of how to spend those two hours. BEYOND UNACCEPTABLE to handle your business this way. The ONLY reason you are getting one star is I had to give one star to be able to post this review.

    5

    Great service, we are very satisfied! Thank you Brothers Mechanical.

    5

    Great experience! Chad did an outstanding job. He was professional, polite, and extremely knowledgeable. His patience and expertise gave me confidence in his work. I highly recommend Brothers! I trust them. And I appreciate them.

    5

    Excellent job replacing induction blower motor. Vacuumed furnace and adjusted gas pressure to altitude recommended. Price was very low for the work their technicians did.They have our business forever.

    5

    Excellent service! Vince Brother came out on short notice and fixed my refrigerated air unit. He was straight forward and charged a fair price.
    I will definitely use and recommend this company again.

    5

    Brother's came out to our home within two hours of us calling. Jason and Chad were perfect professionals and solved our problem quickly. They went over the issue, what they had done, and the charges. I was very impressed with them and will definitely be calling the company again.

    5

    Brothers installed a new Lennox hvac system in January and we were very pleased. They spent a good deal of time figuring out our best option and at a fair price. We were pleased enough that we had them come back and install an additional unit in an unconditioned space. Again, the plan was thorough, the price fair and the installation well executed. As a bonus, Erin helped us get a nice rebate from PNM. They have earned our best regards.

    5

    We really just needed an estimate for removing ductwork in our attic. We're adding insulation and wanted any work done before that. Jason came out, on time, and climbed all over our attic to check what vents went where. We have an old solar system that doesn't work anymore. He was thorough and extremely patient explaining what everything was and didn't try to get us to remove ductwork that wasn't a problem.

    Jason then went through our house checking which vents went to the solar system so they could be blocked. He checked our AC and heating vents and made a few adjustments. After all that, he followed us outside to check those old solar panels!

    We are planning to have the old panels removed, disposed of, and the vents capped by Brothers. I have no doubt they'll do a great job!