HVAC reviews in Albuquerque, New Mexico
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I have been using these guys for years. They’re the most affordable and efficient company I have worked with.
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Fast, accurate, caring and thorough. I’d trust them again and again.
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Great work, responsive, and reasonably priced.
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I called to check when my appointment was because i was told by 2 10 it was today 6/5 and the lady that answered the phone at 7d was super rude. I was told by her demeaning attitude that my appointment was obviously changed to 6/12 without contacting me.
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He was honest, humble and very knowledgeable. Able to fit me in fast for repair, on my home refrigetion unit. Very reasonably priced. He also does commerical jobs too. Would suggest anyone needing any ac work. Very happy with service.
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The team was professional, efficient and helpful. Rather than just come in and do the minimum, they took the time to educate me and make a few simple suggestions to help my system run more efficiently. It is comforting to find a company that goes above and beyond while doing quality work.
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Great service- very knowledgeable and experienced. He explains the problems and will go out of his way to make sure the job is done well. He worked on my heater in the fall and is fixing my a/c that wasn’t done properly by another company.
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Clifford came out and figured out the issue with my furnace let me know what the problem was. Very professional highly recommended will continue to call these guys for all my HVAC needs.
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Clifford fit me in his busy schedule and got my ac working. He was friendly on the phone. I wasn't here when he did the maintenance but when I got home I had a working ac. Fast,friendly and great service. Highly recommend! Oh and he is a dog lover!!!
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I had a claim through American home warranty and they took the contract and found out I needed a new part after waiting a week for them to see us the part was ordered after another week I herd nothing so I called home warranty and was advised part was there waiting for pick up so I reached out to 7d and spoke to owners wife who advised me that they were looking at inventory and part was there and I should listen to them not some body in the Phillipines and disconnected call when I spoke to someone in USA so her husband called me up and refused after 3 weeks to fix my air-conditioned I was load but did not cuse anybody out I am a partial deaf and blind vet with a 12 old granddaughter when home warranty tried to call contractor to tell the part was in town and he was mistaken he got rude with rep and disconnected call I would not recommend this company to anybody.
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If I could give zero stars, I would. Unfortunately I wasn't able to experience their techs, I'm sure their tradesmen are great. But the woman I spoke with who answers the phone was beyond rude, claimed to be "the owner" and definitely spoke like someone who favors themselves "important". Used profanity and literally said "I am the owner and this is 7D Mechanical"... Super professional... Based on this one interaction, I'll never recommend this company.
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Such great service provided! Fast, professional, proficient. Provided by our home warranty company, very happy with the all around service. Didn’t have heat for a couple days, they came out the morning after we called our home warranty. They fixed it but then it sent an error code so he came back same day and found the other problem. Would recommend!
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Cliff n Keith worked with my home warranty great job installing two 2 4ton airconditioners. I paid him for freon n still no receipt n I tried to call several times even my neighbors n no response. I think he fell off the face of the earth.??
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Don’t know how you all have an average of 4 stars, but here we go.
You cannot get 7-D on the phone. While we’re talking “evidence,” I’ve got the phone logs of every time we’ve called the office and gotten nothing.
Our heater broke in February. It is August and it was just completed. Before 7-D inevitably comes into the comments and says, “But PNM!” Sure PNM was partially to blame for two of the appointments falling through. Okay, but that work was scheduled all the way for June. What about April and May? I have never heard of a contracting job on a house taking five (almost six) months.
We were out of town when he came in to do work on the 15th/16th. Our last correspondence with him was Friday. Monday morning we’re met with a threaten for legal action and lien on the house. Oh, he was courteous to leave a voicemail about that. Can’t answer the phone though, except for of course when he needs to get paid.
I had never spoken to Cliff on the phone before, only listened, but I greeted him and asked him about getting the current topic in writing and was immediately hit with the “I need to get paid!” spiel. Not politely either, just that gruff professional annoyance. We waited five months for you to complete your service. I think you could have gone to wait a day or two and provided courteous notice before “threatening legal action.” You like to mention all of the audio recordings you have. Show me where I disrespected you and deserved that treatment over the phone?
Paid on completion was agreed. I get it. You have to get paid. Sure. You have to eat too. But you don’t retain customers by treating them this way. I can admit our faults if you can admit yours. But I guess you don’t have to since you’re ready to go the legal route with every customer.
Five months to get an HVAC system in with cold ABQ nights. Consider waiting half a year for your service before you go with 7-D. I guess he has favorites and prioritizes other customers because I’m glad everyone else in reviews here has gotten speedy service.
Never had a contracting experience like this. Ever. First American Home Warranty is partially to blame, especially since terms and the contract itself aren’t readily available to us (but that customer service is for another review). God knows we tried to get another contractor after three months had passed. Sorry if we were the worst customers you ever had, 7-D, but you were our worst too. -
Cliff was very professional and personable on the phone as well as in person. He was prompt and got my furnace running quickly, even with my two curious, chatty kids around. He took the time to explain to me what the problem was instead of just letting me know it was taken care of and gave me some tips to keep it from happening again. It was a pleasure to meet him and I’ll definitely be calling him again if the need arises!
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My home warranty company assigned this company to me and told me they would be contacting me to set up service. After a day and a half of not hearing from them I called at 4pm the next day and I got no answer and left a voicemail. The next day I had to work and I had a break so I called again around 11am and again no answer. So I called my warranty company and told them the situation so the warranty company called them and again no answer from this company. So the warranty company said they would find someone else for me. Then an hour later this company calls me back and I explain that I could not get ahold of them so my warranty company took them off as the provider and is finding someone else. Well the warranty company could not find anyone else so I asked if we could just go back to 7-D since after all they did finally call me back. I called this company and again this secretary that spoke with me the day before and acted highly unprofessional because I told her I was not going with them since I did not hear from them. She again was extremely rude and said they would not be servicing me since I cancelled. In my opinion this is highly unprofessional to treat a potential customer and I made sure my warranty company knew about the rude treatment I was faced with. I would suggest having people that have compassion to handle business calls because the person you have now is just not a nice person! So now you have lost my business and I found one that is much more professional and also willing to help me within a few days instead of weeks out!
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These folks were great!! We purchased a water conditioning system for the whole house. I asked the system manufacturer if they could recommend anyone locally that had installed this system. They recommended Cliff, the owner of D7 Mechanical. He came out, gave us a free estimate, and the showed up on time with his helpers. They did an amazing job! The price was fair for top quality work. We highly recommend!!!
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Susan has a attitude and shouldn’t talk to people like that when your name is out in the public! Terrible service and they dont even call
To tell you they have to reschedule. Had a straight attitude when I asked if they were actually going to show up. Terrible people terrible service wouldn’t recommend to anyone. Definitely dont go with this shity company if you have warranty work done through your home. -
Cliff installed a water softener and reverse osmosis system in the kitchen. I purchased the system online, and sought estimates, including the companies the system seller offered. In the end, I received four quotes from various plumbers. After meeting with Cliff, we decided to go with his company given his knowledge and experience with the products. We had to wait longer than we would have with the other vendors, but in the end, it was well worth the wait. Cliff is thorough, conscientious, knowledgeable, and focused on the job at hand. His installation of the softener was well thought out, and will make on-going maintenance as easy as possible. He explained the system, what we should expect, and how to care for the system. We will definitely use them again when the need arises.
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7D got assigned to us from our home warranty company for our gas heater not working. Clifford was quick to respond, very professional and had fantastic troubleshooting skills. Clifford was also very respectful and clear about schedules, timelines and expectations. Highly recommend.
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This is the first time in a gazillion months I have had excellent service. I am always afraid to have someone out to the house not only did Susan call me immediately when they had a cancellation but Clifford came was on time, friendly and did the job immediately. I don't care to have anybody out from another company again except for Clifford. I am tired of spaced out people not being able to do the job. Cliff was great. A+ to Clifford and thank you Susan for fitting us in. 🙏🤗