Reviews of local pros in Holly Springs, North Carolina

Returned calls/texts promptly and fixed our dryer issue very quickly. Happy with their service!

HORRIBLE! HE TOOK OUR MONEY AND RAN. He lied on his reports and will not answer the phone, return phone calls or return text messages.
I would give him zero stars if I could.

Saved me from buying a new fridge! Came out very next day and had it fixed in no time flat. Very polite and professional. Thanks for making it quick and easy.

Have been waiting for them to return a call or make the scheduled appointment for 3 days.. This is an awful company and I suggest you stay as far away from them as possible. Have a bunch of monkeys with sticks around because they would get the job done faster

Warranty company sent them out. They came out, looked at my Fridge for 2 minutes took my deposit and left. Never came back, tried calling them multiple times, nothing. Not good at all.

I have a home warranty plan and they have serviced my washing machine and most recently my stove and both times they did an excellent job. Very thorough and professional.

They were assigned to fix a problem for me by my home warranty. Never pitched up. Called them 5 times and they didn't reply. Utterly useless.

This person is a service provider for Total Protect Home Warranty. This person is so abusive and racist. He was very aggressive with my wife and me. This person definitively needs to be checked by law enforcement inmediately.

Gave 1 Star because he at least showed up. Never fixed anything , never followed up, complete waste of time and $125.00. Service provider for Total Protect home warranty. Do not waste your time or $$$ !

The service was amazing. They came and within one day had the warranty company approving my new garbage disposal and was installed all within 24 hours! I HIGHLY recommend them to anyone who needs these services!!!!!!

THANK YOU THANK YOU THANK YOU

Using RTP Easy Fix was an amazing experience! He was extremely helpful, timely and thorough. If I have another appliance problem I will absolutely use them again.

That bastard came to my house spend no more than 2 minutes looked at the washer and gave my wife a false diagnose. Not only that That Bastard took our deposit and never answer his texts and messages. I called him several times an no answer. Please AVOID this company if at all possible. He was rude to my wife and unprofessional. If i would guess base on all these review he is only going to these houses to collect our deposit. AVOID.. AVOID.. AVOID...

He showed up within 20 mins of me making a claim through my Home Warranty Service and was very friendly. He told me he would need to order a part and would call me when it was in. A few days later he texted to set an appointment to come back and showed up on time.

RTP Easy Fix was assigned to repair our clothes dryer through our home warranty company. They arrived early, contacted a local supplier for a necessary part, repaired the dryer, all in one visit. Thank you for helping us out!

AVOID!

The guy came to fix the dishwasher and collected the deposit during the first visit. The same issue recurred few days later and he came back questioning me he had showed me how to fix it. I told him I did but the issue still recurred. After rechecking, he said the root cause is another issue and needs another work order and deposit. They did not even fix the original issue and want further deposit! Plus, he was rude and unprofessional. If I could give 0 star, I would do that.

Came to assess my washer and within days the new part was delivered to my home and was being installed. Extremely responsive and arrives early! Repair was done right and within 20 minutes. I would definitely use again.

We had the same Technician, Moss for the past year on fixing our 10 year old Samsung French door fridge on two separate issues. The first issue was ice maker not working and Moss quickly diagnosed and came to install very quickly. Obviously due to supply issues, the part our fridge need took a couple of weeks to get in. The 2nd time is our internal water dispenser broke and Moss knew exactly what needed to be fixed within minutes. He ordered the part and came back a week later to install the part. We used our Sears home warranty that sent out the reliable RTP Easy Fix each time. The tech is polite, friendly and answered our questions. I would recommend them

My refrigerator repair was assigned to this business through my home warranty service. I called directly to follow up and get a time frame for their arrival. My calls went straight to a voicemail that does not identify the company and I never received a return call, so I messaged them via their website; again, no response. My warranty company called them this morning and were informed that he doesn't service my area and he had no intention of contacting me to let me know. Very unprofessional and completely wasted my time waiting for him.

This company was assigned through my home warranty company. I had several kitchen appliances fail on me. I contacted RTP Easy Fix and left a message. They called me back the same to schedule an appointment. The technician showed up on time on the day of the appointment and quicy diagnoses the issues with my appliances. Due to the home warranty, he was required to submit a report to the warranty company to get the parts and do the repair. He told me upfront that it could take 5 to 10 business days before he would get the parts and authorization to complete the work. Luckily, the technician called he in four days to schedule an appointment to repair the appliances. On the day of the repair, he showed up in the time period he said he would and the repair went smooth with no issues.

I was referred to this company through my home warranty. Communication and customer service is horrible. I contacted the company several times before they got back with me. When I finally did speak with them they claimed they left a voicemail and are "too busy to follow up." When I asked what number they called they told me they called a 978 area code versus my 678 area code because "that was in the system." I'm pretty sure that was a lie because I left several messages and sent several texts from my 678 number. When the company arrived for service he rang my doorbell relentlessly, barely giving me time to pause from my work call. A part had to be ordered so they returned a week later and banged on my door recklessly upon arrival. When the work was complete I was distracted by a work call so I failed to collect documentation showing what was accomplished. I called the company afterward and sent a text requesting a receipt but received no response. I am highly disappointed in this warranty referral and would recommend against using this company for service.

I was referred to this company by my home warranty company. They came to fix my dishwasher within 25 minutes of contacting them. He spent 30 minutes diagnosing and fixing my dishwasher and now it runs without leaking. I highly recommend this company to anyone who is need of fast and reliable service.