HVAC reviews in Raleigh, North Carolina

I am very pleased with the installation of my new HVAC system. Both Lee and Hunter arrived on time and worked continuously until the job was completed. They both were conscious of not to dirty the floor,(placed coverings on the floor and staircase). They were patient in showing me how to program my new thermostat and encouraged me to contact them if need be. Both Lee and Hunter conducted themselves in a professional manner. I am grateful to have had them perform the work I needed.

I've had my HVAC serviced several times and Bell Cow actually "fixed" it. The office staff was pleasant and diligent about following up with me. Mr. Maurice, the service person, was thorough , knowledgeable and professional. If I need service in the future Bell Cow is who I will call,

The receptionist that answered my call to Bell Cow to fix our A/C during these past few days of extreme heat was very helpful & friendly. Terrance listened to my concerns and gave me his word that he would send someone to check the electrical components on our system. Sure enough first thing in the morning we received a call help was on the way. The technician was respectful, courtesy and found the problem which is no longer a problem. We are very happy & satisfied with the results and dealing with Bell Cow.

Paid them an arm and a leg to install a high efficiency heat pump water heater. 2 years later it still hasn't passed inspection, and is leaking. Still can't get a plumber out in less than a week. I wouldn't advise my worst enemy to use Bell Cow, these guys are total ameuteurs.

Bell Cow should be proud to have Eric as a service technician. He was here to give my system a routine checkup. He called ahead of time to let me know when to expect his arrival. He checked everything on my heat pump and found my Goodman system to be working perfectly. I would recommend Bell Cow and the Goodman HVAC system to anyone. Thank you, Eric, for your help in keeping my system in tip-top shape.

Bell Cow was immediately responsive to my call. Repair date was set for 48 hours later. Eric, the technician, was great - on time, knowledgeable, located and repaired the problem quickly and the price was fair. I had the same good experience when Bell Cow did the installation two years ago.

Recently I contracted Bell Cow to complete some general repairs around my home including new flooring and some repairs to my deck. Everyone Bell Cow sent to my home was courteous and professional and I am extremely happy with the results, communication, and turnaround times. I highly recommend Bell Cow and will definitely use them again in the future.

I called Bell Cow at 8:30 AM to report that my HVAC system was not cooling our house. Logan arrived by 10 AM and repaired our 16 year old system in about 30 minutes. We have a service agreement with Bell Cow and they have maintained our system very well.

After having to deal with a different hvac company that kept telling us our heat was working fine * if you consider cold air coming out my vents fine* and giving us the run around we were put in contact with bell cow. They came out and immediately figured out what the problem was. The part was ordered but was defective when time came for install. The techs and customer service reps were very apologetic and worked very hard to get the defective part shipped and installed. They called us the day the new part came in and came out to replace. We are now enjoying our heat and feel very confident that the problem was fixed. The techs are great, they took time to explain everything in a way that made sense. Even showed us the reason why the heat wasn"t working. I hope in the future my home warranty company uses bell cow if we need anymore hvac work.

Making arrangements for a HVAC preventive maintenance was easy and fast. The technician called me to tell me when he would arrive, and arrived on time. He even answered questions about a heat pump vs furnace, and was very knowledgeable and courteous. Their prices were fair and reasonable. I wouldn't hesitate to recommend this company to anyone.

I have signed up for the yearly check-up schedule for my two heating and air conditioning units and I can give high praise for the service that I have received from Bell Cow Heating and Cooling company. Their crew are very experienced and on time!

Bell Cow was hired to install an outlet in the crawlspace under my house. Paul showed up on time and greeted me at the door to explain exactly what he was going to do. He kept me informed of the process the entire time and answered all my questions professionally and patiently. I am very happy with the service I received and would highly recommend them for electrical work.

Edgar and Frank, the techs that Bell Cow Heating and Cooling sent to install the new heating and cooling system for my home, did a great job.
They were very efficient and knew what they were doing. They were also kind , pleasant and helpful . They cleaned well before leaving .
Also Ashley, the person I contacted so many times during the process dealing with the claim with First American, was kind and willing to help.

The experience from beginning to end of my install was awesome. What a great staff! I have had about a dozen companies come to my house to discuss my HVAC needs, only Bell Cow was honest up front and very friendly and easy to talk with about my options. All the other companies either were disgruntled, not very friendly, and flat out lied about many aspects of doing an installation. Kevin, Frank and Ellisio are fantastic,and very respectful and were great to work with and are welcomed in my home anytime. I highly recommend Bell Cow for your next job. S. Zuidema

Bell Cow was EXCELLENT! Madison in the Office was very polite, accommodating and responsive. Matt the Installation Tech was polite, professional and technically proficient. He ensured everything was tested and operational before leaving. After 2 horrible experiences with two other companies, I am very happy with Bell Cow.

Dawson and his partner were very knowledgeable about the HVAC repair and offered several alternative solutions for the fix. They were very personable and accomplished the repair within an hour after the problem was diagnosed (on a very hot & humid day). They responded to an "emergency repair" request within 24 hours, which was particularly helpful to get the HVAC back up and operational ASAP. Highly recommend this service for professionalism and quick response.

Bell Cow service technicians, George and Ron, came out to our house the same day I called. We had a water heater that apparently leaked for a very long time. It had to be replaced. George knew who to call to help me find out about the warranty. Fortunately, it was covered. George and Ron removed the broken water heater and replaced it with the new one. My husband and I decided to move the new water heater to a different location. The old one was housed in a closet. We wanted the new one installed in the garage. George and Ron were able to do the plumbing and electrical work needed to make that happen. George and Ron always arrived on time, and were very courteous and professional. I felt as though we had been friends by the time the work was completed. I highly recommend Bell Cow and would not hesitate to call them again, should the need arise."

Tim was our technician today and he was great! He called to let me know he was on his way with plenty of notice. He was personable and gave me a few tips to help our system run better, once he was done cleaning our unit. We've always been happy with Bell Cow's Services and Tim is certainly an asset to their team!

I would strongly recommend this company for plumbing only. Buyer beware concerning what needs to be done to repair anything damaged while doing the plumbing.

I had a leaking water heater, they tend to do that when they are old, and needed service fairly quickly. They came by to look on Wed. and came back on Thurs to replace the unit. The two guys who came, Juan and Eliseo, were very knowledgeable, friendly and did a great job. When they were done they put everything back in place and made sure I knew how to operate the system - I got a heat pump water heater which is a huge change from what I had.

I have had Bell Cow come out to do work twice since this water heater replacement - once in July and again two weeks ago. In July they came to fix a shower fixture that had corroded and leaked. They cut out part of the ceiling under the leak and two holes in the wall. They repaired both the ceiling and the wall and cleaned up after themselves. Two weeks ago, I had them come out to replace the rest of the 24 year old fixtures. They do a great job with plumbing. Unfortunately, they once again cut a hole in my wall (for the second shower). This time they did not fix that hole stating that they do not do that. When I called the office, they promised to call back with some solution for the hole and never bothered.

Bell Cow Construction Services provided really high quality work on my upstairs bedroom. Ronnie and Joshua do excellent work and have a great work ethic. They were prompt, professional, honest and have great attention to detail!

I couldn't be more pleased with my new heating and cooling systems. The guys that installed the units were professional and just as nice as well.They explained everything that I asked them about the systems and showed me how to work the new thermostat. They cleaned everything up after they were finished and even vacuumed the floor to make sure all the mess was cleaned.I would highly recommend Bell Cow to any of my friends and family.Everything was completed in one day and was very happy to have a warm house that night.