Plumbing reviews in Memphis, Tennessee

Brandon was extremely helpful and very courteous! I appreciate that he didn’t oversell me but rather helped me maintain the budget. Thank you so much for the improvements on my toilets!

The best customer service for sure. The technician Brandon Daughtery was very knowledgeable, professional and thorough. If you are in need of plumbing services use Smith Plumbing and ask for Brandon, you won’t be disappointed.

Smith’s Plumbing responded quickly, diagnosed the problem and completed the necessary work within a timely manner. Wade was very professional, knowledgeable and went above and beyond explaining to me what the problem was and what he did to fix it. He also offered some tips for the upcoming freezing weather. I won’t hesitate to recommend them.

Zac cleared our drain and ran his camera through. He discovered the drain had been drilled through by the company running cable.
Smith's is a great company with great service techs.

I recently called Smith's plumbing for an estimate on a tankless hot water system.
I received a quick response on the estimate request. Will, a plumber, arrived within a day of my request. He was able to give me quotes on the replacement of; one hot water heater, two, and a tankless system. He was also able to secure financing with a company that is "no payment" for 2 years. Pay in full within 24 months and pay no intetest. He had me approved in less than 10 minutes. Awesome guy and Marine Corp Vet!

The job was headed by Alex and his assistant. Sorry I can't remember the assistants name. Both did an awesome job.. They ran a new dedicated gas line, removed my old tanks and did it without making a mess of my house. Both tanks were in my attic.

I'll use Smith plumbing in the future and recommend anyone else that needs professional plumbing needs. Even the lady at their office, that made sure we knew when the plumbers would be at our house, was pleasant and professional.
An overall great experience.

Thanks Smith's Plumbing!!

Keith Rowe

Matthew and Noah were excellent technicians. They were persistent in diagnosing the issues with the heating system and went the extra mile to make certain we were pleased with their repairs; totally standing behind their work to assure we were satisfied with the solution to the problem. Highly recommend.

Joe was absolutely wonderful! He selected a beautiful faucet! Of course he installed it beautifully! It was such a great surprise! He went above and beyond with the selection! I just love it so much!

I had the pleasure of meeting and working with Mr. Ryan Nelson. His enthusiasm and professionalism was evident in 40°weather underneath my house to find a water leak. He was able to handle the leak and a couple of plumbing surprises. I appreciate Smith Plumbing and it's very capable staff.

Will Newman initially responded to my issue and gave me an estimate which I approved. It was higher than all of the others however because of past interactions with Smiths Plumbing as well as Will's demeanor, I accepted. The installation was performed by Jovani and JD the very next day and it went flawlessly. They couldn't have been nicer and more diligent in their installation of my water heater which was in an awkward place in the attic. Overall, highly satisfied and I recommend them.

We had our water heater go out during the tail end of a 10 day winter storm. I called the following morning and Smiths had a tech on site in an hour and gave me a fair quote and a senior discount and the crew showed up to change the unit within 2 hours. Those young men worked their tails off, as my long driveway was solid ice. They were professional and despite the ice and the big hill they had to climb never complained. They covered all the floors and wore shoe covers and despite the ice, slush and mud they never left a mess. Very satisfied.

Steve Reeves did an awesome job. He walked me thru all the checklist and repair process of both the shower cartridge replacement and the Master toilet clog. He also presented the Smith annual service program offer of which I agreed to. Overall, very knowledgeable and all service was done timely and clean. Thanks Steve !!!

He was on time with all supplies on hands. No problems with explaining a simple tasks that’s others plumbers had problems with. Hunter Haywood is excellent man that helps us out under 40 mins the most and it’s was no worries or mess left behind. I give him mys 10s for extra!!

Hunter was phenomenal! The issue I had with my plumbing was on the city side. Hunter opened a ticket with the city and waited until someone came from the city. He was professional and exhibited excellent customer service! Amber, the dispatcher, was extremely nice as well. She was able to get Hunter out the same day. I highly recommend Smith's Plumbing Service.

Allen Hernandez was very professional and worked accurately and very fast. He was knowledgeable and made the experience very comfortable. It was amazing service and I will ve continuing to use Smiths plumbing for all future plumbing needs.

Smith’s is The Best by far!!! Jason just got my HVAC system going with a new motherboard. He deserves ⭐️⭐️⭐️⭐️⭐️🏆🥇! Professional, courteous, knowledgeable, trustworthy, reliable, friendly... I could go on and on! Smith’s is doing an excellent job hiring the Best of the Best in plumbing and HVAC systems!!! Keep up the fantastic work!!!

Amazing experience with Hunter Haywood. He explained everything and was very professional at his work. He also made sure the job was done the same day so it wouldn’t have to be multiple days of the solution. I definitely recommend Smiths Plumbing to anyone and hope you can get Hunter who will help you out 100%.

Called about a clogged sewer. Technician showed up gave me a very reasonable price to clear the drain I said yes and he went to work. Drain was cleared he was professional and I was very satisfied with the work completed. I will give them a call back when I eventually run into other plumbing issues.

Will came out to give me estimates and options on completing my sewer repair. He kept me informed as to when he was en route and when he arrived. Provided me with choices and answered all of my questions. I could not have been happier with his quick response to my need and his thorough, no pressure, approach to helping me with my repair.

I would recommend Smith's plumbing for any plumbing needs. I have used them several times, including a major repair. They are always professional, and explain what needs to be done, as well as suggest a course of action. I have no complaints!have

Replaced my kitchen faucet with one I purchased from Lowes. Tyler, as always, did a wonderful job. He was punctual, efficient, polite, and respectful in my home. Thanks Tyler…great job! Love my new kitchen faucet.

Technican was friendly and efficient. Hot water heater installation was done in a timely manner. My only minor complaint was they didn't clean up the sawdust on the floor after they had cut some boards.