HVAC reviews in Seymour, Tennessee
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Great, prompt service. Fixed our issue within 4 hours of our initial call to them. Appreciate the fast service!
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Was given a price for a repair. Was not told of an itemized breakdown for the work to be done. I made the mistake of having the tech sign the work approval. I was charged 260 bucks for the tech to put a sump pump in my overflow pan and drain the water into my crawlspace. Don’t make the same mistake. Before any work is done have them forward you an Itemized proposal.
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We lost our air during the night. Aireserv was able to come out next day, Daniel got to our job earlier then we thought it would be. Was personable and made the issue easy to understand. Fixed our issue while finding another problem we did not know about, and had our air back on within the hour. Will be a return customer.
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We had a great experience with this company. Special shout out to the technician Samantha who helped us and got our AC running again. She was very professional, kind, a hard worker, and you can tell she really enjoys what she does and helping people out. Thank you! Absolutely recommend!
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The technician arrived a few hours after we called. She was very friendly and explained the problem in depth. The repairs were made quickly.
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Samantha completed repairs on my heat pump yesterday. She was not only highly competent and professional, but kind, as well. Perfect combination!
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Jesse was the tech they sent. He knew what he was doing. He was able to show me where there were issues, not just saying anything unsubstantiated. He was polite, didn't damage floors or anything else, and he got the job done correctly which is the most important part.
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Samantha was more than helpful and very professional. Can’t say enough good things. Gracious, helpful and took the time to educate me even if my question was dumb. I would recommend this company and especially Samantha.
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Our HVAC unit was 17 years old and original to the house. Started having issues with ut freezing up. Decided to call aire serve for a service call on a Monday morning. Technician Samantha came out and within 15 minutes found substantial freon leaks and explained that the unit was bad. Gary was out at the house by noon to go over my options. Decided to completely replace the whole unit and install was the very next day. Everyone was super considerate and professional and explained everything that they were doing, even giving me tips to extend the lifetime of the new unit. My family is very happy with the work that was done and the timeliness of it all. The new unit is cooling great, and with the wifi thermostat I am able to track my usage and monitor the temp even if I am away from home.
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Service is above and beyond in all aspects of this company from my first phone call.The price and maintenance service program very reasonable.I am a business owner for 35 years and these guys are most professional and friendly staff I have ever encountered. I can't thank them enough for the time they fixed everything within 24 hours of me calling.
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New to AIRESERV - had an issue with our HVAC system, called them, service tech out within a couple of hours, issue resolve! Jesse was great explaining the issue, how to resolve and steps to prepare for the future - thank you!
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My landlord is the one who goes through this company. However, it’s myself & my roommates get the pleasure of working/talking with Samantha each time. She’s always smiling & very friendly when she’s here! As there are only woman living here, it’s SO NICE to have a woman here for the work orders! Love seeing hardworking women in male dominated fields, she’s a rockstar!! Keep being a BAB Samantha!
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Was very pleased with the service provided by Ryan! He was the first person to come out and actually take the time to look at the unit instead of just saying I would need a completely new unit. I would highly recommend this company and Ryan specifically!
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My mother called because her furnace was not working, a tech come out in a very reasonable time. She was told she had a power surge and it fried all of the electrical components. She was assured the parts were still under warranty but they suggested surge protectors and sold her a service plan. After a $1700 quote they scheduled to have it fixed in two days. She then had a second opinion and the gentleman fixed it for $100. She was told there was absolutely not power surge and all of her electrical components were perfectly fine. All was needed was her heater pump re-charged. She asked for a refund for her service call and they denied it because the tech came to her house. Apparently you get charged a service fee to be lied to and stolen from. She is on a fixed income and it’s Christmas time. I highly suggest looking elsewhere for your service.
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The Tech was extremely good and understood my concern. He checked and rechecked my system and made sure everything was working properly. He had to change the Factory settings and set the thermostat correctly. I’m very pleased with his work.
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I received the best service you can ask for from Samantha who exhibited outstanding knowledge and skills. She took the time to explain things and to assure everything is in order prior to leaving. I could not ask for better service. You can be confident you will get exceptional support from Air Serve and from Samantha! As a result of the support I received, I will not be considering leaving Air Serve when my contract expires. Thank you!
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We were very pleased with the service that we received from this company. They were very communicative, prompt and made every effort to fix our furnace as quickly as possible. We will definitely be using this company again as it is hard to find such a good customer service now a days.
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Tony came to save the day! One phone call away! He is very professional, follows up, and allows me to know my hvac system is in trusted hands. Fantastic customer service! Honest and Trustworthy!
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Good quality work, on time, efficient
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Great communication and service!
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Tony can do it all! Great work