HVAC reviews in Garland, Texas

We had a complicated job and needed true diagnostic professionalism to resolve our issues when completely replacing our 29 year old HVAC system. Albert and Cheslie designed a much more effective and efficient system than the original design. During the whole process, the entire team made us feel like we were in good hands. We are extremely happy with our new system and we highly recommend Liberty Air & Heat!

My A/C went during Memorial Day weekend 2 years ago. I called Liberty Air & Heat after being referred by a friend. You would think there was no chance of getting someone out during the holiday weekend, but I called and Albert put me on his list for that day. He came out and got me back up and cooling. We talked about a new complete system and the very next day, he and his team were installing a new system. They are truly amazing. They are professionals and treat you with care and respect. They take the time out to explain everything. Their tech is at my home every 6 months to perform maintenance. I highly recommend them as your HVAC company. You will not be disappointed.

I've hired Liberty Air and Heat a few times now: Once to replace a dead furnace, and the other times were for A/C tune ups and a capacitor replacement.

All three times they were extremely quick to show up (and on time too), and efficient in completing the work. In addition, they're upfront and extremely fair with their prices which is rare nowadays.

They are my go to for HVAC services in the area and I highly recommend them to everybody.

I highly recommend Liberty. The technicians came out to our property multiple times to troubleshoot an intermittently malfunctioning furnace.

Turns out the gas valve in our HVAC unit needed to be replaced. Two other vendors had attempted repairs, but Liberty was the one to solve it. I'm grateful.

I'll be using them again in the future, and I wouldn't hesitate to refer them to others.

We have been customers for several years of Liberty Air & Heat, and are incredibly grateful for the friendly, responsive, skilled and fair service and quality of work we have experienced working with them. Starting with Cheslie, who doesn’t miss a beat, setting the tone for a high-level of customer service— it’s rare to find a business that will immediately follow-up with a text message and progress status with a technician’s status. While other companies rarely make the eta window on time, Liberty Air & Heat, has often times arrived early!! Creative options are thoroughly offered for any solutions recommended… I FULLY trust Albert and the technicians on his team. Technicians arrive on-time, with protective booties already on, when they arrive at your doorstep. It’s all in the details, and that level of care and concern is applied throughout the service visit and solution crafting to solve whatever your situation might be— with simple to engineered recommendations!
Thank you, Liberty Air & Heat for being such an incredible company, that I can always count on! Many thanks for ALL that you do!!

People were very easy to work with. Came out and fixed an immediate problem with a backed up pipe on the ac because it was running too hard. Helped diagnose the issue, give good recommendations and install. Showed up on time, professional when installing and explained what was done and how to maintain.

As a baseline, my room is cool and the ac isn't constantly running. That's a win in my book.

Very happy with our new A/C! The company was prompt responding to our questions, gave us several options with enough information for us to choose what works best for us. The crew that came out was courteous and professional. They took care to do everything right and cleaned up after themselves once the work was done. I’d definitely recommend considering them for any A/C work. Can't recommend them enough!!

I’ve used Liberty Air twice in the past two or three months for different problems with duplexes I own. In each case, they responded to my calls quickly, communicated accurately and clearly, got out to my properties quickly, and did really good work making the repairs that needed to be made. I’m happy to have an HVAC contractor that I trust and will call again if I need them. Hopefully, not too soon:)

As a local contractor it’s difficult sometimes finding companies to work with that actually do what they say! Liberty Air & Heat is a company we will partner with long term, they actually care and always go above and beyond to satisfy their customers not to mention the cleanliness and quality installation’s!

Victory HVAC Services in Garland, TX fixed only what was necessary. No pressure, just honest and reliable service.

Victory HVAC Services personnel have all, without exception over several years now, been exemplary professionals. They are punctual, courteous and straightforward. It is a true pleasure to work with them.

I was very happy with the deep cleaning of the blower motor by Victory HVAC Services in Garland. It was caked in dust and they cleaned it until it shone. The furnace runs much smoother and quieter now. Great maintenance service.

I signed up for the Victory HVAC Services membership and it has already paid for itself in Garland. The priority booking and discounts on repairs are great benefits. The tune-ups keep my system running efficiently.

Victory HVAC Services went above and beyond. They noticed our outdoor unit was clogged with cottonwood seeds and took the time to wash it out thoroughly during the service call at our Garland property. My AC is running so much more efficiently now, and my energy bill has actually gone down. Great attention to detail.

I say Victory HVAC Services in Garland is the best choice for emergency repairs. They responded to our call within the hour and the technician was very well-equipped with the parts needed to fix our blower motor right then and there. Very professional and highly skilled team.

Technician Jeremy Henry was the technician dispatched. We had contacted them on the 30th and thought that we would be going through the 4th of July weekend without A/C, we were wrong. Jeremy was early, stayed in communications as to the time schedule he was keeping, and did an excellent job. It was a "simple fix" as he stated but coming from the service world myself it isn't about the complexity of the repair it is about the skill of the technician to identify the issue. I would recommend these folks highly and if he is available ask for Jeremy. You will be thankful that you did.

If I could give this company a negative score I would. Warning to American Home Shield Customers, if you have an old unit, be prepared not to have it replaced. My journey with A USA Air and AHS started July 1, 2025 when a 30+ year old unit was cycling on and off. A rep from their company did a few things, took my water hose and sprayed the outside unit, removed a capacitor and that did not work. My unit would work one day and then blow hot air the next. This went on the entire month of July which was very hot, it finally quit the last week of July. I went many days in July without air. Their rep came out 4 times, he told me that his company will do anything not to have a claim to pay out for a new AC unit given they get a lot of business with AHS and did not want to have high claims, so the 2 companies work together to avoid a payout for an old unit. They used the excuse after the 4th time that the fins were bent on the 30+ year of unit, it was this way when we bought the house 20 years ago. They wanted 650.00 to repair the fins but with the compressor out I don’t know how that would have made it work. Two years ago a rep from their company placed a hard start on the outside unit and said nothing about the fins and said if it goes out I will get you a new unit, but of course he is no longer with the company. With all of this to say, this company cares nothing about the AHS customer, did not care the temps reached over 100 degrees. I had to get a 2nd opinion and this company immediately said it is cycling out and you need a new unit. Said nothing about the fins on the outside unit. Just yesterday, August 21, 2025 I finally reached a cash out from AHS which was hardly nothing. I hope the owners and that rep from A USA Air slept well during the high temps in July and August. We had to purchase a window unit and place fans around the house in order to stay in the home. In addition, AHS told me in order for it to be an emergency for them to call someone out it has to be your only source of air which it was and their guidelines were it had to be 105 degrees in your town and they look up your weather forecast to confirm. I am not kidding you, I had to ask for someone else and they helped, but I was told that twice and it does not state that in the contract. Please think twice before you use this company and AHS for any of your AC needs. If you are in the Paris, TX area, use Economy AC, they were very helpful getting this resolved. I hope to have something installed soon. In addition, I am planning to report this company to the BBB and the Texas Department of Licensing and Regulation (TDLR).

I do not normally write reviews, but Lyle did a great job diagnosing and my repairing my Air Conditioner. I had my AC serviced by another company about two weeks ago because I had a blank screen. Unfortunately, screen went out again so I called AHS, my home warranty to get it fixed. I was very skeptical with this company because of the bad reviews but Lyle, the technician, was very professional and knowledgeable and found what the issue in less then 15 min. In 30 minutes my unit was repaired, diagnosed and defective part replaced. I am very pleased with the service. Thanks Lyle, keep up the good work.

I was extremely satisfied with A-US Air Conditioning. Andrew was timely, professional and courteous. He diagnosed and fixed my problem quickly. At my request, we went into my attic, and he explained to me how I could improve the energy efficiency of my house by increasing my attic insulation. He showed me where and how to place more insulation myself.

Technician Hugo arrived promptly as scheduled and quickly identified the problem. After explaining the issue to me, he fixed the problem and completed his work in about 30 minutes. He was courteous and professional. A very positive experience!

Technician was very friendly and knowledgeable. My Furnace service didn’t take long at all. I will use this company again.