Plumbing reviews in Round Rock, Texas

Water heater replacement and review of leak from toilet. Great work. They will be more than DIY, but done quickly and correct. Josafat was very helpful in understanding options, clear with recommendations and professional.

Good service. Knowledgeable, Professional and courteous. Other supposedly knowledgeable and experienced plumbers said they could not perform the work (???). Crow came out and did the work, no problem obstacles or issues. And they did the work for what I consider a fair price. Crow is my plumbing service from here forward.

We have used Crows in the past in 2021. We were cery satisfied with their service, so when we needed a repair, we called Crows. But the first technician assigned to the job, Juan, was very rude, unprofessional, didn't seem to know his work and misquoted the repairs to be done.

But after calling them , and having a conversation with their Service Manager, Tim Gordon, things were set right. Tim Gordon is very knowledgeable and he explained in detail over the phone as to the possible problems. We were assigned Brock to do the job, the very same day. Brock was very courteous and respectful, knowledgeable, professional and completed the repair in a timely manner and, everything appears to be done well.
If we have problems in the next few months, I will be sure to update.

Having said that, I would definitely hire Crows Plumbing Service in the future if we have any plumbing problems. And I would request for Brock. Ideally, we would want Tim, but we understand tgat he is way too senior and probably has much bigger projects and budgets to oversee. :).

As an aside, I do want to briefly mention Vicent, who was training under Brock. Very courteous and respectful indeed!
Thank you.

Crow’s Plumbing is outstanding. I had a serious leak—approximately 100 gallons per hour—in the pipe between the meter and my house. They responded immediately and provided a fair, transparent price.

Paul, the plumber who completed the repair, spent most of the day excavating the damaged pipe, working through heavy roots and dense, clay-like soil. Despite the challenging conditions, he remained professional and persistent and completed the job correctly.

I highly recommend Crow’s Plumbing for their responsiveness, workmanship, and professionalism.

Paul was excellent to work with. He took the time to clearly explain the scope of my main line issue and made sure I understood my options. The bid I received was very reasonable, and I appreciated his honesty and professionalism. Crows Plumbing has been great overall, especially with their communication. Highly recommend!

had a clog scare in my bathroom and scheduling an appointment was a breeze! they call back almost immediately and keep you up to date. Josafat was super helpful and so communicative with me. i know little to none about plumbing and he helped me understand the process and gave me helpful advice for the future! such a great guy, appointment was super quick and easy. i’d highly recommend them and Josafat. thank you guys!!!!

Really good experience with Crow Plumbing Services. Fast response for a leak, and their communication was on point from start to finish, including clear updates on the techs arrival time. Josafat G. was excellent, he explained the work, walked me through the process, and gave helpful recommendations. Would definitely use them again !

We had quite complicated problem with our standing faucet, which installed just a bit over a year ago. The faucet was installed pretty badly at the beginning by our 1st contractor, who we fired them. After that we had an experienced plumber reinstalled the faucet and it had been working great since then. Anyway, recently we had a construction in our house and for some reason the problem showed up at this standing faucet again.

Our contractor had 2 licensed plumbers came over to fix the it, but for somehow they made it worse. The water pressure at the faucet was very low for the hot water and after the 2nd plumber from our contractor worked on it, it got worse. Both hot and cold water got very low pressure and the standing faucet was wobbling badly. I got to ask my contractor to stop sending his guys to fix the faucet, and then I called about 5 plumbing companies to check on it.
As the faucet was initially installed badly on the tile that was cut too big as the photo, and now the tile was hardly hold the faucet, the 4 plumbers who came over had quite different solutions. One said that he needed to remove all the tile in that section in order to installed new valves and I would need to call the tile guy to redo the tiles later. Then, another Plumber honestly told me that he had no idea how to fix it, but he would ask the other plumbers in the company. Well…

Pretty much hopeless, I google and found Crow’s plumbing service with an incredible reviews 4.9 stars from 2,066 reviews!!! I called the company and Karen, the lady on the phone, was polite, friendly, courtesy and understanding. She scheduled the technician to come over for the next day. The technician, Caleb, showed up on time. Although Caleb was pretty young, he was INCREDIBLE and Knowledgeable. He thoroughly checked on everything and he was the only plumber who double checked on water pressure and found out that our house had a water pressure issue with a proven. 3 years ago, we had an inspection during the buying process by Square House, but we got only the reported that said he couldn’t located the valve!, no mentioned about water pressure issue. At that time, I asked our buyer agent more than one time what it meant to unable to locate the valve, and our agent said it was just there and no problem about that at all. In fact, that wasn’t true. We needed the main water valve and PRV replaced since they were way too old and buried deeper and deeper over time until they were no longer usable. This costed us over $1,300 to replace both PRV and Main Valve that should have been reported and replaced since 3 years ago!Kar

As well, Caleb found the way to fix our standing faucet without removing the whole tile section. He told us he could simply put bigger screws and the plates underneath, so it could help holding the standing faucet!! No any plumbers came to that solution. I am not over say, but Caleb from Crow’s is intelligent. Now, everything was fixed and Caleb said they would be good for at least 10 years. Additionally, Crow’s provides 2 year-warranty for their work!! So they really stand behind their jobs.

Absolutely Recommended!!
- Communication: Karen is Excellent.
- Cost: Maybe just a little bit high, but with the 2-year warranty, it isn’t easy to find.
- Very High Responsibility. Caring about our time and concerns.
- Skilled and Professional.
- Efficiency: Excellent. Caleb worked diligently even if he just recovered from his illness. He still looked so pale. We really want him back to be in great shape soon

I highly recommend Aloha Plumbing (Jerred) for any plumbing needs—he is reliable, skilled, and trustworthy! He always provides outstanding service, he quickly identifies and resolves the issue with professionalism and attention to detail. He arrives on time, provides clear and upfront pricing, and ensures everything is in perfect working order before he leaves. Call Aloha Plumbing!

Aloha Plumbing is a very professional organization. I really appreciate their communications, promptness and solid work. Jerred is upfront about the work and the costs and it makes for a very good experience.

After getting the run around and an outrageous quote from a large commercial company I decided to call Aloha Plumbing. They came highly recommended by my neighbors. I explained the situation and they were extremely helpful and polite so I set up an appointment. I immediately received a confirmation text along with a picture of who was coming out. I really appreciated that.
The next day I received a text saying Brendan was on his way. He was even earlier than expected, which was great! He gave me an extremely reasonable estimate that was more than half of what the other company quoted. Brendan explained everything that needed to be done and answered all of my questions in a courteous manner. The work was exceptional. I will be using Aloha Plumbing for all my plumbing needs in the future.

Aloha is the only plumbing company we will use as long as we live in this area. We've worked with Jarred for almost five years now, across three homes. He is responsive, professional, and a master of his craft. Jarred is on time and always honest. He is the best plumber we've had and we highly recommend him for anyone in need of a plumber they can trust and count on.

We purchased a tankless water heater and water softener from Aloha Plumbing.They provide quality work and are very trustworthy! I highly recommend them for any of your plumbing needs!

Aloha plumbing installed a water softener for us. Jerred, the owner, was the first person I spoke with. He is friendly and professional. He answered all my questions, gave a fair price and scheduled me with ease all over the phone! This part I loved because he was straight to the point and I didn't have to chase him down to get what I needed - I've called several companies and the experience wasn't quite like this! The day of the install, Brendan arrived on time. He is very nice and personable! He took the time to explain how everything worked before (I don't know much about water softeners) and after. These guys are great. You won't be disappointed. If you're reading this, call them and schedule!

I've used Aloha Plumbing for two separate issues now and they are absolutely fantastic. Extremely friendly and helpful, and always going above and beyond. They are also very communicative, usually on time, and if they are running behind, they will always let you know. Highly recommend, A+!

EDIT to add that we just had another issue that we thought was hopeless, but Aloha was able to swoop in and save the day. Once again I cannot recommend these guys enough, they are simply superheroes!

Jarred installed a water softener and KDC filter at our new home. We are extremely happy with the services Aloha Plumbing provided. Jarred is a very friendly and knowledgeable plumber who provided us with an excellent installation experience. We will definable recommend and use them again.

We plan on hiring Aloha Plumbing. Just getting all the required info together for our home warranty co. Brendan came and explained why our water heater failed and gave us appropriate quotes for a replacement. He was quite knowlegable and professional. We look forward to working with them!

Aloha Plumbing just installed our new water heater. It works great and all parts are now to code! Brendan was super from start to finish. We are definitely calling them again for any of our future plumbing needs! I highly recommend them. They are knowledgeable, professional, and do great work. Thank You Brendan & Aloha Plumbing!!

My experience with Aloha plumbing was outstanding. Brendan was very friendly and personable, and truly inspired confidence it getting the job done right. He was very knowledgeable and went the extra mile to check if my existing water heater was covered under a warranty before completing a full replacement.

Aloha plumbing is amazing!! We've now used them twice and both times I've been very pleased! The whole team is kind, courteous and knowledgeable. They were able to fix our pipes the same day and did it quickly as well. We will for sure use them again for our plumbing needs!!

Although I did not end up using Aloha due to being out of their service area, they were nonetheless super helpful. Still spent the time with me to talk through what issues I was seeing, and helping me "pre-diagnose" the problem over the phone. He felt pretty good about his diagnosis and then referred me to a few plumbers who he knew did service my area. I called them up, and they were of course appreciative of the referral and had nothing but good things to say about Aloha, and then they said his diagnosis seemed correct. I got a plumber out from one of them within an hour and they confirmed that the diagnosis was spot on.

In short, while I couldn't use Aloha - that level of care and attention, when they could have just said "sorry we don't service your area, find someone else" shows that they are very customer-centric. I have never had a plumber be that willing to help in the past. Simply awesome.

We had an excellent experience with Aloha Plumbing. From the beginning they were very prompt and tentative to our emergency needs as we had a pipe burst and required assistance asap. Our technician was Jared! He was kind, thorough, informative, and even made a situation about the passing of our mother comforting by sending us (my sister and I) cookies from Tiff's Treat. The pipes were fixed very quickly! The customer service was above and beyond - definitely recommend 10 out of 10.

-Thank You-