Plumbing reviews in San Antonio, Texas

Hugo Moreno was the technician who repaired a troublesome toilet in my home.
He was on time, personable, and clearly knew what was needed.
He worked quickly and resolved the problem completely.
I am very happy with the job he did!

I had an excellent experience with this plumbing company. Ryan was the technician who helped me and his helper alex and I can’t say enough good things about him. He is not only skilled and knowledgeable, but also one of the nicest and most respectful people I’ve met. He did everything right, explained clearly what was being done, and made sure I was comfortable with the process.

What really stood out was his honesty and the way he treated me like family—just the way you would hope every customer gets treated. It’s clear this company values fairness, professionalism, and true customer care.

If you ever need plumbing services, I highly recommend asking for Ryan. He is honest, respectful, and provides top-notch service. This is a company you can trust, and I will absolutely recommend them to others.

First class work and professional installation of new hot water tank. Josh was outstanding in explaining everything in detail. Work was clean and neat , couldn’t ask for a better job.Will use this business from now on for all my plumbing needs.Also what a plus same day service on Saturday . Much thanks again…

Thank you 1st Call and Jose Herrera for your professionalism and patience. It took multiple calls and visits to assess the problem with my heating unit. They listened to my concerns and never gave up until the problem was detected. Thank you Jose for your many hours at my home and to the staff at 1st Call for listening to all my concerns and questions.

GREAT service! David is VERY knowledgeable, very precise work. Willing to work with our deadlines to get main work done now and follow-up work when our schedule permits but left everything in dependable condition. Never imagined they could come to give estimate and get work done the very same day. What a great relief. Thanks, David & Steve!

We are absolutely impressed by Ryan McCleary’s work ethics and professionalism. In my 25 years of dealing with various contractors, Ryan’s subject matter expertise and integrity are in the top 1%. We appreciate his transparency and knowledge. We need more contractors like Ryan. Hands down the absolute best!

I had a small leak that was contributed to my irrigation system that I never used. After about a 10 minute assessment, Jesse and Evan explained the problem and that they had shut off that system which brought my usage to Zero. Essentially fixing the problem with no other work needed because I never used that system DR Horton felt necessary to put alllll over my property. They very kindly stated they would be waiving the finders fee since it took hardly no time. I will be using them again for any of my plumbing or heating/ac issues in the future. This brings back real customer service and the power of one small business jester that could possibly bring thousands back to their business with referrals and repeat customers. Great guys and awesome businesses savvy. Great experience.

The plumber was on time and explained everything they discovered. Then presented options, explaining each in detail. The job was done quickly and effectively. A new toilet was installed with additional flange work in about 2 hours. Very courteous and polite. Great experience!!

We had a desperate situation; our shower drain was clogged. Justin and Jason came on time and immediately fixed the problem. They were both professional, efficient and answered our questions. They even provided tips on keeping our drains clean. I will use this plumbing company for future plumbing needs.

Thankful 1st call had a last minute opening in their schedule!! They fixed my toilet clog and Jesse explained what products to use (or not use) on our pipes and why. Very helpful and informative.

They called to ask for an earlier start, punctual and knowledgeable about the work and finished the job quickly. I like the communication via phone, text and e-mail including the front desk personnel. The plumbers are reliable, professional and courteous. I recommend this company to anyone looking for the above as well as a reasonable price.

We called because SAWS notified us about a potential leak. They were quick to dispatch and spoke with us extensively about possible problems, & answered every question we had with patience and care. Luckily we didn’t have broken pipes today! Would definitely recommend them & will contact again in the future!

Nathan and Benjamin did a wonderful job, they were very friendly and honest. I used their company a few months ago but unfortunately had an issue this morning. However, they came out within 30 minutes of me calling and fixed the problem. For the cost, I felt it was good, especially if the hot water heaters last a couple more years. I would recommend their service.

Ryan called and said he was free earlier than expected and asked if it was ok to head our way. Very professional and in uniform. He gave me several different options as well as recommendations for my repair. They were done faster than I expected and left the worksite clean and tidy. I highly recommend 1st Call!

Absolutely phenomenal in every way! They showed up to my house in less than 20 minutes after calling and repaired the water line with new fittings and pipes. They were personable and worked hard. And the price was really good!! And they were genuinely happy to know my wife and I are both in the Air Force. Highly recommend!!!

Mr. Koby Kaczmarek is an ABSOLUTE CHAMPION PROFESSIONAL !!

He's on point on all practical and technical aspects of plumbing repairs, installations and maintenance.

He's very succinct and quick to process information

Koby is whom I trust and will be requested for higher level, future projects.

1st Call Plumbing should be very proud to have Koby as a representative.

Thankyou for the expert service,
Ruben Alvarez

I had an plumbing emergency on Sunday, before Presidents Day, 2 toilets backed up and filth came up in master bathtub. It was 3:45 pm. I contacted 1st call who graciously said they could be there at 4:30 or earlier. Nathan and Roman showed up and got right to work and had things fixed and even cleaned my tub in an hour. They were cordial &professional and went out of their way to accommodate me on a little help with putting Dap in an area on one of the toilets that needed it when it was installed 2 years ago from another plumbing company.
Rest assured they are in my phone as a contact and will call them again!

1st call was wonderful! We didn’t end up needing any repair as the issue was electrical, but they were fast to respond(even on the weekend) and Carlos and his assistant were professional and knowledgeable. If any future plumbing issues arise in the future, I know who I’m going to call 1st! They have built trust with this first interaction, thank you!

Very knowleable team and quite helpful. A bit pricey but the job was well put together, clean and quick. Best all round service.

Wow, I am so impressed with David & Jessie. They came over & diagnosed my water leak so fast. They were able to stop my leak & now I have access to my water again. Thank you, Thank you, Thank you…so happy. I would definitely recommend 1st Call Plumbing to all!!!!!

I had a plumbing emergency early this morning. I called another company and they kept me waiting all day. I called 1st Call and they got to me within an hour of my call. Nate was very knowledgeable and efficient- he got my drains cleared and peace restored very quickly. Thank you for the timely, and exceptional customer service!